ERIKA Boutiquehotel Kitzbühel

I had a great 4 night stay at the hotel. The staff were absolutely fantastic and everyone really did make you feel very welcome, very high standards. The room was lovely, slightly on the small side, but beautifully presented. The bathroom was special, with a standalone bath in the middle of the room. The breakfast was comprehensive and excellent, there is even a separate museli room! The hotel is a 10 min walk to the centre which was fine in the summer, but it is a little far from the ski lifts in winter, you would have to get a bus.

Lovely hotel. Kindness of the staff. Delicious breakfast and dinner. Rooms very clean and comfortable. During my staying, the weather was very hot, unfortunately, there wasn’t any air conditioning. I’ll certainly choose this boutique hotel again

Outstanding stay! Exceeded all expectations! The most beautiful hotel ever, customer service and facilities exceptional. A must stay for those who want the full luxury package! Very convenient to the local town..no car needed. I, undoubtedly will return to this gem of a place! Thank you to the brilliant staff for your kind and professional hospitality!

We’ve stayed at the Erika 10 times over the past few years, although this was prior to 2019, after which the hotel was sold. We loved the friendliness of the place, the smiles, the family that owned it, just everything. The food was outstanding. The rooms were a little tired, but this was part of the charm.||So, in 2024 we arrived at the Newley acquired and refurbished hotel with high expectations.||On arrival, the reception was empty. After a while, a guy appeared, we explained we had 2 rooms booked. He insisted we only had 1. After some checking and conversations with someone else, he eventually found our additional room. Then we had to complete the guest cards, for each guest, and full passport information, in German. Little empathy for us having arrived after a long drive. Eventually he gave up, exasperated, chucked the keys at us and pointed vaguely in the direction of our rooms. No explanation of the facilities, no assistance with luggage offered. ||What a hopeless welcome.||Our room, a junior suite, was nice enough, however the bed… mattress topper covered in a rubber sheet, the sheet topper and duvet made from a hessian type material, so uncomfortable.||The bathroom had a large sink, but nowhere to put your toiletries, no shelf. No tea making facility, just a coffee pod machine.||We were booked for dinner each night, we only attended the first night as the food was so poor. Badly cooked food, boring menu, not a patch on the old place. Even the breakfast, which should shine in Austria, was poor. Small choice, boring and the restaurant staff left us to find a table, nothing was explained.||I read that on the sale, the 20 employees were retained. I could see that now only the long suffering barman was left. The rest have left this dreadful excuse of a hotel.|The heart has been ripped out of this hotel. There is no love, no warmth and no effort on the part of the staff to engage. You can feel the hopelessness of the place.||We will never stay here again and recommend that you give this place a wide berth.

Lovely hotel - great location near the town centre, stylish decor, friendly and helpful staff, excellent food, nice spa area. Only negative was lack of air-conditioning - the bedroom was very hot at night which was not conducive for sleep.

Very nice hotel with kind, friendly and professional personnel. We had halfboard and definitely recommend it. Every day a different menu with exceptional starter buffet. The main course comes in 3 options to choose from. As everything is so delicious, difficult to decide. Our 9 year old daughter enjoyed the kids meals, which were very delicious too. Breakfast was very high quality as well. Small spa area but is enough if it not your main purpose. |The rooms are clean and cozy. |Walking in 10 minutes to town, also convenient. |I definitely recommend and would like to come back again.

A hotel which show you the respect you deserve. |Quiet and carefully looking after you! |A pleasure indeed!|Excellent location, close to old town, near to mountain.|A beautiful pond and a garden to treasure în your memories. The food is excellent.

Excellent service. Clean and spacious rooms with all the amenities. Friendly and helpful staff. Excellent food choices and carefully managed restaurant. We enjoyed the spa and its services. Overall a great stay. We will definitely suggest ERIKA hotel and we hope we will come back soon!

The Hotel Erika is a family run hotel in a good way, from the warmest of warm welcomes as you arrive to the day to day running, they are there. It's not a slick euro-chain operation, if you want that go somewhere else, it is different and better than that. Location wise, it is well placed to wander into Kitzbuhel town centre, facilities are excellent with swimming pools, bikes, etc etc as detailed. Food? Ah the food. That's rather good, we rarely take the half board option but did this time and would recommend it. The menu is properly crafted, and well executed. If you have been in Austria for a while and got rather tired of how the chefs tend to overuse the salt, be happy. The only problem with the food is how to fit it all in - expect to put on weight during your stay! We stayed in summer and joined in one of the guided walks which were truly enjoyable, taking us to places we otherwise would not have seen. We met several people who had stayed at the Erika before, it is very easy to see why anyone would want to come back.