Ermitage Wellness & Spa Hotel

We had a wonderful 8 nights at Ermitage hotel. We arrived early, but they let us in the spa area to relax and then we had lunch and were let in our room at 3.30 pm. Check in time is 4 pm. Our room was nice, I requested a tea cattle and it was given right away together with two nice cups and spoons. The cleaning service was impeccable. The only disappointing was that shower enclosure glass wall was not long enough, water would get on the floor of the bathroom. Spa area is nice, lots of steam rooms, enough room to rest and relax and the view from the outside salt pool is beautiful. Food was plentiful and tasty, especially the cakes at 3pm. Most recommended, we will be back.

Wonderful resort located in the neighborhood of the lovely and charming Gstaad. To be mentioned are in particular the fully equipped spa and the availability of all the staff members, encompassing also Italian, French and English speaking personnel. Among the distinctive features of this really idyllic location, to be mentioned are the super efficient means of transports (buses and a little beautiful train, offering itself also in the outstanding Orient express old-style version), connecting Schoenried with Gstadd, Saanen until Montreaux and Interlaken. Such really efficient connections allow to live the beauties of the surroundings without the need to make use of the private car, which is undoubtedly a great advantage. While checking out, we had some payment problems due to the not acceptance of the Maestro debit cards, but all the staff members have been very supportive and at the end we have been able to fix this issue.

Fabulous hotel; two of us stayed two nights with breakfast & dinner included, the food was excellent, good but not overwhelming choice. The pools and spa are spacious and were sparsely used while we were there. Above all, the service is really high level, everyone consistently looking out for you and trying to be helpful. Will likely revisit.

What an unforgettable stay. From the moment we arrived at Hotel Ermitage, we felt embraced by the warmth and tranquility of the Alps. The breathtaking views, the immaculate attention to detail, and the gracious staff created a sense of peace and luxury that is rare to find.||The guided hikes and outdoor activities brought the beauty of the region to lifenand made each excursion feel both effortless and inspiring. It was a well-curated and memorable experience.

I got food poisoning — beware. If fish in the Alps sounds too good to be true, it probably is. Our room greeted us with half-empty drinks left by previous guests and a flickering broken lamp. Dinner started well (the lamb and duck were excellent, the ice cream very good), but the cheese display looked unappealing at best a health risk at worst (see photos), and the soups were disgusting (more like dishwater than food-see photo). Breakfast was much better, with a wide variety and plenty to enjoy. The spa and pool, however, were absolutely beautiful, relaxing, clean, and a real highlight of the stay. Staff ranged from very good to just okay, making the service inconsistent. Unfortunately, despite the wonderful spa experience, I still ended up with food poisoning and spent the next day sick at Geneva airport.

Ermitage is a wonderful hotel where the guest is always at the center of attention from all the staff. It was a very pleasant and relaxing vacation, with the only downside being dinner, which did not meet our expectations in terms of either variety or quality.

A Beautiful Retreat with room for Improvement The Ermitage in Gstaad is a truly beautiful and luxurious retreat. From the warm welcome at the reception to the tastefully decorated rooms, the setting is ideal for rest and rejuvenation. Despite a few areas for improvement, the hotel maintains a warm charm and high standard. The Wellness area is well- equipped and beautifully designed with multiple saunas, pools and quiet zones. However, during my stay it felt a bit overcrowded, and unfortunately some guests didn't respect the spa etiquette. I was especially impressed by the Pilates and Yoga classes, wich were led with professionalism and a calming presence. These sessions were a true treat for both body and mind. Dinner was a mixed experience. While the ingredients were of a high quality, the preparation of food didn`t quite meet expectations. The solo- entertainer in the Lobby for me was unfortunately more irritating than enjoyable. In this case silence or soft instrumental music would have been preferable. A special compliment goes to the housekeeping staff, who were extremely attentive and efficient.Their work contributed significantly to overall comfort of the stay. In any case I will visit you again.

If your after a winter escape for skiing or just a spa break we absolutely loved it. The spa facilities were the best we have ever been to. Great location for train from the airport was so easy. We are already planning on coming back next year. The staff were amazing and friendly couldnt do enough for you.