Es Saadi palace

Fantastic hotel and great location. Beautiful inside and out - with incredibly friendly and attentive staff. Rooms are excellent - huge with wonderful views and size bathroom and dressing room. Food at breakfast was excellent (as was the champagne!) and the Italian restaurant excellent too. We also used the Spa for a haman and wow what an experience not to be missed. Special thanks and call out to Norman and his colleague for making our stay - fabulous people! As for the bar man - what a wonderful person and a true asset to the hotel. As well as Mohamed at breakfast and some of them including the excellent ladies cooking the omelettes! And to our wonderful cleaning team. Thank you also for helping us when our Desert tour did not turn up - we’re so grateful for your help as it was such a terrible experience. We will be back this really was a special trip!

Incredibly disappointing experience, belongings disappeared while the table was being cleared. We had a birthday dinner at Epicurien, which is located inside the Es Saadi Gardens & Resort. We had a birthday dinner at Epicurien, and during the meal everything seemed fine, until the end, when things took a very unexpected turn. When the bill arrived, we noticed they had added extra bottles of wine and drinks that we never ordered. We pointed it out, and instead of apologising, they removed the items with clear attitude, no apology, just irritation for being caught. It already gave us a bad feeling, like something was off. After finishing dinner, we went downstairs to the garden for literally two minutes to take a photo. In that time, while the staff were clearing our table, all our belongings disappeared. When we came back, the table had just been cleared, and the staff's reaction was shockingly unhelpful, defensive and dismissive. We immediately spoke with several members of staff that same night, including the reception inside the restaurant and the one outside the casino, asking to speak with a manager. We were told they were "too busy" and asked to come back the next day, which we did. The next day they said it was all our fault for not speaking with a manager on the day, and they wouldn't help us or allow us to put a claim. We left our phone number with the manager and also sent several emails afterwards, none of which were ever answered. To be clear, we never accused anyone personally. We just asked for help to find our belongings. Instead of helping, the staff became defensive and tried to turn it around on us. Our table was in a corner, away from other guests, and what went missing was not something a guest could just hide in a pocket or a small bag. The circumstances speak for themselves. Please check your bill carefully if you go there, and if you find things that were added by "mistake", make sure you also keep an eye on your belongings afterwards, because if they don't manage to overcharge you on paper, they might find another way to make up for it. Overall, this was an extremely disappointing and untrustworthy experience. It’s hard to believe this can happen inside a hotel like Es Saadi Gardens & Resort, but unfortunately it did. Be very careful. Attached is a picture of the waiter who was in charge of our table.

We booked a day pass for the last day of our holiday for a relax. From the moment we walked in to the moment we left it was incredible. There are two pools one heated and one not but warm enough from the sun. We had a 3 course meal included in the price. All three amazing and dessert was served to use later on at the sun loungers. Our server Karim and his team were perfect in every way. ( nice smart uniform).

Beautiful serene hotel, an oasis of peace and calm. The rooms are huge and well appointed, spotlessly clean. Hayat was our housekeeper and she was so polite and helpful, leaving fresh flower petals and arranging our bathroom products for us. The room was cleaned perfectly everyday. |Simon on reception was nice too as was Moussa in La Coeurs de Lion restaurant. We were not overly keen on Othello restaurant, we were half board and the choice offered wasn’t great. The restaurant in the hotel Le Saadi was good with friendly staff.|Only negative was asking for a late checkout and receiving an abrupt no!

We stayed at the KSAR section of Es Saadi Palace and loved it. The suite was very spacious, beautifully designed, and had a true Moroccan feel — elegant yet comfortable.||The location is ideal, just a short 15-minute walk from the Medina but still quiet and relaxing. The pool area feels like a little Garden of Eden — lush, peaceful, and beautifully maintained, a perfect place to unwind after exploring Marrakech. The gym was excellent and very well equipped, much better than what you normally find in hotels.||Service was consistently good, and breakfast really stood out — a great selection and outstanding service. Our waiter, Nabil (if I remember correctly), was exceptionally kind and attentive, which made mornings a real pleasure.||Overall, Es Saadi offers luxury and quality in a non-flashy, refined way. A perfect choice if you appreciate understated elegance, beautiful surroundings, and genuine hospitality.

We had a wonderful time at Es Saadi. Very beautiful hotel, clean, with excellent service. The food and service at La Cour des Lions was superb. Special thanks to Rabi for being very courteous and kind all the time. Thank you to all staff at spa, front desk , pool, room service, and restaurants and the musicians for making our stay the most enjoyable and memorable!

Wonderful location and fabulous property. The rooms need a little updating (some scuff marks and chipped paint, things that can easily be remedied) but overall, we enjoyed our stay here and would recommend to friends and family. The AC worked great in the room which was a huge plus! Lovely staff as well.

My friend and I purchased a day pass for the pool for a change from the hotel we were staying in. The hotel is absolutely beautiful and the gardens around the pool area very peaceful. |The day pass was 850 dirham including an amazing 3 course lunch - excellent value in my opinion. |The staff were very friendly and made the day extra special.