Esmeralda Beach Hotel

We have just spent 12 nights half board at this hotel and couldn't fault it. The location and view from balcony were fantastic. Rooms cleaned every day with new towels. The beds were really comfortable too. I don't eat breakfast as a rule so struggled some mornings the evening meal was ok. Would I go again? Definitely yes I would 😀

The man on reception was lovely. The breakfast was fab. The rooms are lack lustre and need freshening up but they were clean and the bed and bathroom were fine. It was difficult for us as we booked with Jet 2 to ensure we had parking as we needed a car to go climbing. As it happened the hotel didn't have any parking and wanted 18 euros a day to secure parking in a different location. So we checked out and had to pay accommodation elsewhere. Which meant we also had to find food elsewhere that we had already paid for at the Esmeralda. If you want a clean no frills room. Don't need a car or a view ( our room backed on to a noisy backstreet) like all inclusive meals and lovely reception staff...this is a really good place to stay and good value.

Pleasantly surprised by this hotel, especially as it has had some very negative reviews. Staff very helpful and friendly, room basic but very clean, and were cleaned everyday. Food was also nice. Not sure what previous reviewers were complaining about. This hotel is also very well situated for the beach, which is across the road,for the old town which is a 3 minute walk away, where there are lots of bars and restaurants. Also very close to nice bars and restaurants (especially "The zodiac bar" next door). Will definitely stay again next time we are in Benidorm.

Room is OK. Great views of beach and harbour. Bathroom is OK but the doors could do with a lick of paint. This currently makes the room look shabby. There is a TV and I got BBC news on it. Its not posh but at £250.00 for the week it's in a great location. The old town with tapas alley is very near and the beach is straight in front.

This place gets one star only because I couldn't give a review without giving it . A disaster from start to finish . Asked where the swimming pool was , and was told God's pool was outside the front door THE SEA . Very drole . The room was a joke , with one window that faced a brick wall . We had to pay ten euros a day to up grade to a better room for the week we were there . Still no sea view . The breakfast was very basic and that is being good to it . You could miss the entrance to this , so called hotel , quite easily as it's down in the basement . Near local buses and plentiful taxis service . Only positive is you are straight onto the beach . Give this place a miss .

Plus points: location was excellent,food good,cleaned everyday. Negatives: everything else,room tiny with no windows so no natural light or fresh air. You had to pay for wi-fi and remote control. Decor was appalling,bath was approx 3'6" long and I am 6'5",no tea/coffee facility in room and coffee out of machine was disgusting,never will I go to this hotel again and advise others not too.

This hotel is meant to be 2 star, it is not. We have seen better hostels than this, paid far less and got far more for our money. It advertises parking, there is no parking by the hotel whatsoever. There is no tea or coffee facilities in the rooms, no drinks with your evening meal, if you want water you have to pay an extortionate price for it. It does not advertise that it isn't disabled friendly, we wanted to hire a mobility scooter for the time that we were there but were turned down when they found out where we were staying due to the steps leading either down or up to the hotel and very small frontage. The rooms were awful, holes in the bathroom door, damp and dirt in the bathroom, the furniture was awful and as we paid for a balcony we expected to get one that was big enough to sit out on and with a view, you couldn't sit out on it and we didn't have a view, if we wanted one we had to pay an extra 10 euros a night. The food left a lot to be desired, no imaginaging had been put into the menu as there was very little to choose from and 9 out of the 10 days we were there we were given chips as an alternative to potatoes, the other day it was fried sliced potatoes. No way is this hotel child friendly, there is nothing for children to do at all. The reception staff are most unhelpful, if you had a query they wouldn't give you the time of day to help. This hotel needs to be categorised as a non star hotel, its brochure is very misleading and the only bit that is right in it is that it is by the sea front.

Bedrooms dated and scruffy. Make sure when booking you don't book an 'economy' room as we had one and it was absolutely dire! Thankfully we managed to upgrade (+€60) to a room with a wonderful sea view.