Alejandra Hüsser
Google
We had our wedding at Espace La Fontaine in 2019. The restaurant is perfectly located and has a beautiful interior. The chef created an excellent dinner. However, the organization was horrible and we did not feel supported for the planning at all. We had to ask several times to finally arrange a date to try the different menu options, even though they said they would come back to us. That pretty much represents the way they communicated throughout the entire time, we had to run after them all the time.
Knowing hot and humid Montreal summers, one of our priorities was having an A/C. They promised that construction were underway 5 months before the wedding. Still, 2 weeks before we had to learn by chance that A/C is not working. They did not bother informing us but offered that we change location, 2 weeks before the wedding!!! This may have been an option if we had known earlier that there is an issue. Though, they made an effort to install ventilators but they were so loud and crazy windy, it was hard to have conversations during dinner. People in suits and dresses as well as elderly people were in serious discomfort and dancing was almost impossible. Around midnight the police came and we had to close the windows because of noise complaints so after there was no fresh air in the room anymore. At some time during the evening a manager started to coordinate the service but up until then, I the bride had to make sure outside people would not walk into the room constantly or tell the staff that people should have their wine when dinner is served and not half way through the second course. Despite that, I have to say that service staff overall did their best under the crazy climatic conditions and the lack of managing.
Overall, it is ashame that such unprofessional people run this restaurant because it could be a great place in a unique location. If you do not want to add extra stress for your event, especially your wedding, I really do not recommend booking this location.