Emma D.
Google
I had a terrible experience at this restaurant last night. While dining, a waitress (not the one serving my table) kicked my chair hard by accident as she walked past, which startled me. She kept walking without apologizing. The second time it happened, I turned around, our eyes met, and she said sorry. I told her it was the second time already. She came over and told me my chair was sticking out too much and that I was in her way. Then, in a demanding tone, she asked me to push my chair closer to the table which I did, even though I was sitting normally and not blocking the aisle. For context, I’m 5ft and 100 lbs, I don’t take up much space.
When I mentioned that I was upset because she didn’t apologize the first time, she told me she wasn’t going to apologize because she’s the one who was going to trip. She also bumped into the chair of the person next to me and dropped a spoon, while no other staff seemed to have the same issue. If she’s prone to tripping, perhaps slowing down a bit would help.
To make things worse, she told me twice that my “vibe is very weird.” I couldn’t believe I was being spoken to like that as a paying customer who had done nothing wrong except speak up after being kicked twice. I chose not to argue further and finished my meal, though it was no longer enjoyable.
At the end, she brought the bill and said she understood my frustration, apologized, and removed the churros from the bill. While I appreciated the gesture, it didn’t undo how uncomfortable and disrespected I felt.
For fairness, our actual server was very nice. The mushroom toast was great, and the squid in the paella was perfectly cooked, though the dish was a bit salty. I can’t comment on the churros since they came after the unpleasant incident.
Overall, I left feeling disappointed and shaken by how unprofessional one staff member was.