Esplendor Buenos Aires

The hotel is situated in a central location. Many sights are in walking distance. The staff is friendly and service minded. The interior design at the lobby and the floors are also very nice. However, the rooms need to be refurbished. The bathroom designs are weird and the toilets are bad. The flush button keeps getting stuck even after it was fixed. The same type of toilets are present in every room. The AC was also not working during our stay. The breakfast is weak and has limited options.

I would like to highlight the friendly staff of the hotel, who were incredibly helpful during our stay in Argentina. We stayed here twice: the first time in a room on the third floor, and the second time in a room on the first floor. The first-floor room had high ceilings compared to the third-floor room, but it was colder. It’s true that there was some noise from the street.

From the moment we arrived, we were warmly greeted by Gustavo, who was exceptionally welcoming and helpful. Each day, he answered our questions and assisted us with transportation around the city.||||I was especially happy to meet Juan Carlos, as he was the one I had communicated with prior to our arrival. He was attentive to all my questions, and his helpfulness reassured us that we would have a wonderful stay. His kindness and dedication made our experience even more special.||||We also had the pleasure of meeting Ariel, who always ensured we had everything we needed for a comfortable stay. Daily, we were always greeted by Ariel, Gustavo or Juan Carlos. Viviene was wonderful as well—she patiently answered our many questions and made sure we had our transportation to a Tango Show.||||The entire staff was so friendly and accommodating that we truly felt at home. A special thank you to the housekeeping team for keeping everything so clean and well-maintained.||||By the end of our stay, it felt like we were saying goodbye to family. We had a fantastic experience and sincerely appreciate the outstanding hospitality. Thank you!

Great location, great old building. We had a suite with a bath. Great size room. Furniture, furnishings, linen, bed, pillows are all poor. No fitted sheet or mattress protector meant 5 nights of slippery sleep. Couch to sit on is so old and uncomfortable. Floorboards and therefore flooring very poorly laid, budget too. Said it had a safe that never worked. Said it had a tumble dryer - not sure where. Said it had an iron - no iron. Tiny little fridge on the floor, which should be placed on the large countertop. No where to hang hand towels by basin. There is nowhere to hang bath towels by the bath. The service of the room was not good.

I would not stay again in the future. The VIP suite was very loud that I could hear all things from the street noice (I'm a light sleeper) and I had to change to a different room. The staff was very nice and kind to help and provided me a very quiet room (which felt like a different world!). The rooms in general felt old and not well designed with some awkward missing details and space arrangements like the VIP suite had the bathroom right in the middle of the room without being attached to the sink, and in the regular suite the bathroom door opened inwards and almost touched the toilet (as if the architect didn't stay here themselves). The free breakfasts were awesome. Location and services were great but the room themselves are not up to my expectations.

A nice hotel in a good Location close to bus and metro but as well you can walk to most sights. In a old building with interesting inside area with lots of moderan art however i would say the hotel has a need for renovation, same like our room, which was very spacy but could use a upgrade. The main street can be rather load as well. Very good and friendly staff which make your stay even better. Pricewise is really good. Decent breakfast always the same so gets Boring after a few days. Coffea is available throughout the day in the lobby.

Our stay was uncomfortable and extremely disappointing for the price. The rooms are in need of a repair or renovation; the reception often smells like there is a sewage leak somewhere but masked with sickly sweet air freshener; the whole building is very hot; and the breakfast was basic and slow to be replenished. Some staff were helpful, it depended on who you spoke to. We would not stay here again, particular as it was priced as if it was a much nicer hotel.

The rooms are not bad but they only had rooms on the first 4 floors. It is noisy during the week and hard to sleep in late. Food was ok- you have to pay for good coffee.