Espressofabriek

Good cappuccino and lemoncake,also the grilled cheese sandwich was delicious

This is not a latte. It does not matter if you order a latte, a flat white or a cappucino, they prepare the same type of milk foam for all. So, all the coffee sacks and roast machine in the place are just decors. Pastries are not delicious neither.

The place doesn't have a changing room and as I was changing my baby very carefully on top of a table in the terrace (they really gave me no other choice) a waiter (obviously who isn’t a mother) very rudely told me not to do it on the table. I told her that they don’t have a changing room and that I had no other choice and she simply replied that I wouldn’t do that of it was my home… that was super embarrassing as there were many other people around so please do not go if you don’t want to be humiliated

My order was taken incorrectly, and I received a small coffee instead of the size I originally ordered. When I pointed out the mistake, I was told that I would have to get back in line and pay the difference, as the coffee had already been made. On top of that, the manager’s attitude was condescending and dismissive. Mistakes happen, but this is not how customer satisfaction is achieved. I expected better service.

I was disappointed with my experience at this coffee shop. My order was taken incorrectly and I was given the wrong size 4 coffees. When I pointed out the mistake I was told to go to the back of the queue and pay the difference as the coffee had already been made. Instead of acknowledging their mistake and offering a simple fix, the staff (including the manager) were dismissive and condescending. It's normal to make mistakes, but good customer service is about how you handle them - and this was handled badly.

Their regular coffee is good but decaf not so much. It had a weird aftertaste.

The desks are really small. Also there is no place to put your coat and bags. After heavy rain, there wasn't any coat hangers inside, I needed to hold my wet stuff on my lap. Toilets are very small, not that comfortable. I'd definitely suggest the coffee tho. I tried pea milk here for the first time, in cappuccino. I'd definitely recommend it. I think they have good coffee.

Very cosy, natural wines (octopus!!!), excellent coffee, so highly recommended!