Essential by Dorint Basel City

Room was lovely, pillows a bit flat, but didn't inform reception to sort out, so still gave 5/5. Very clean hotel, staff very friendly and welcoming. Not too far from city centre, was nice to be somewhere a bit quieter with easy access into the city with a regular bus near the hotel and trams around the corner. Bars and restaurants near by with more locals than the city. Very good place to stay.

I had an exceptional experience at Essentials by Dorint Basel. From the moment I arrived, the staff were warm, attentive, and genuinely focused on making my stay comfortable. The rooms were spotless, modern, and well-equipped, with thoughtful touches that made it feel welcoming and relaxed. The location is perfect—quiet yet conveniently close to public transport and key attractions, making it easy to explore the city. Breakfast was delicious with a great selection, and the overall atmosphere of the hotel felt calm and well-managed. What truly stood out was the consistency in service quality. Every interaction, whether at reception or in the dining area, was friendly and professional. I felt well taken care of throughout my stay. I highly recommend Essentials by Dorint Basel to anyone visiting the area. A fantastic value and a place I would gladly return to!

Everything was perfect! Nice and clean hotel with friendly staff, excelent and diverse selection at breakfast. Although the rooms were small, they offered all the necessary comfort. Also, at the hotel we received a ticket that allowed as to travel into the city for free. We had a very pleasant stay!

The hotel fully lived up to my expectations. The interior is beautifully styled, warm and inviting, and the whole place feels thoughtfully designed. The room was spotless and comfortable, and the staff were genuinely friendly. Breakfast was amazing with plenty of fresh, tasty options. Overall, a lovely stay and I’d happily return.

We got lucky with this reservation! Great hotel! Met all the things that mattered to us on our trip: clean room, comfortable beds, crisp bed sheets, extra pillows, room temperature was easy to adjust to a comfortable temperature, plugs were thoughtfully placed, hot water in the shower and a great shower head. The staff was friendly and helpful with information we needed to walk around town. Parking garage that was convenient and safe. Close to the downtown points of interest and shopping.

The stay was great: perfect location, nice and clean hotel, the breakfast was top. But one only thing was too bad: I forgot a precious ring who I got from my father after he passed away. I came back later during the same day after I checked out, but the team did not find it. Such a ring could never disappear, I am pretty sure that it was found but someone took it.

Really pleased with our one night stay. Super friendly check in staff, helped with bus routes etc before we arrived and very welcoming when we got to the hotel. The room was super clean and had everything we needed. Nice touches of fresh fruit, popcorn and water in reception

Totally the best hotel to stay in Basel. Excellent location, super clean, various breakfast, great stuff. The bus station just 1 minut away from the hotel. Thank you for wonderful staying and swiss hospitality.

This hotel "The Essental by Dorint" is a nice place in Basel. It's rated "four stars". The rooms were a decent size. I can't comment on the price, my wife booked it, but I think it was a relatively reasonable price done by hotels.com In the garage downstairs, there was EV charging available (we were driving an EV rental car) which we had to pay for the electricity but it was convienient to have. In that area of Basel there was a bunch of restaurants in walking distance. With our rental car it was easy to access to highway to different places like Zurich, also it was a short drive across the bridge to Old Town Basel. Our reservation came with complementary breakfast from the restaurant downstairs which was pretty satisfactory. My only real constructive feedback is four star hotels I'd assume it'd be standard to have a refrigerator in the room, there wasn't, but that wasn't a big deal. It was a good trip.

The Dorint Hotel is a very nice place to make a temporary home. Hotels in Europe are so different from the US so they should almost never be compared directly. I liked this better than all of the others I have stayed in by far. Here are the highlights: Bedroom, this accounts for about 80% of the room space. I asked for a king bed and got it, although it was not one king mattress but to smaller mattresses together. This created a significant ridge down the middle of the bed that reduced the useable bead down to a little more than a twin size. Something else I've seen from time to time is the 1/2 size comforter. The comforter is just big enough to cover a twin size bed, so on a king bed there are two of them side by side. It's not a horrible issue, but if you don't stay perfectly aligned with the bed and comforter, so body part is bound to find the cold night air. Desk Area: About two feet deep along the window side of the room. This is a decent work space with convenient power outlets that work with both of my US power adaptors. Enough room for Laptop, mouse and note book and more. There is a hardwire network connection that's available for an additional charge, but the WiFi was free. Bathroom: This is small. Not the smallest I've ever seen. That honor belongs to a particular hotel in Lyon France. The worst part about this small bathroom is the lack of counter space. Modern day travel required you to carry two toiletry bags, one for liquids and the other for solids. This was a struggle to find the space to keep these bags and still maneuver around the counter skillfully. It seemed whenever wanted to put something down, I had to move something else. The shower is a death sentence for the claustrophobic. I don't thinks its more 2x3 feet. Large frame guys like myself will find your self touching the walls very often. Restaurant: I only had the breakfast buffet which was quite standard for Europe. They have an "American" buffet as well as a more European style. Juices, coffee, tea are all available as well as fresh fruit and yogurt. Again not the best in Europe but no where near the worst, this belongs to a different hotel also in Lyon France. As I said, pretty standard for Europe. Price: Basel is not cheap. Expect to spend $220 a night excluding anything other than breakfast. This price not bad for Basel but depending on what you are used to, could be quite shocking after 5 days. The extras are extra, extra here. One night I ran out of water in my room. Not wanting to leave the hotel I went to the hotel bar to get replenished. What I got was a 24 ounce bottle of water for about $7. That's about 4 bottles at vending machine price here in the US. I think that was the only time I was truly shocked by the price of something. Location: While close to the #14 tram and #30 bus there are no sights to see in the immediate area. I hear the other side of the Rhine is more scenic, that translates to more expensive as well. For me, I'll save the extra dollars and take the Tram.

Fantastic location, easy five minute walk to Baselworld / Messe Basel / Congress Center Basel. Well supported by parking and public transportation. My room was tiny, at least by US standards, but very efficiently designed and clean. Staff was very friendly and always helpful, especially the crew at the front desk. Booking through Hotels.com was perfect. Highly recommended.

First and foremost, this is a business hotel, and it feels like one: clean, functional, reliable, but not much personality. The front desk staff speaks excellent English, and personnel were helpful with the questions we had. A nice perk during our stay was the inclusion of Basel tram and bus passes valid for the duration of our stay. We weren't intending at all to use public transport, but the tram stop is just around the corner and it takes you straight to the tourist-centric part of town in 5 minutes or so. The #1 feature of this hotel, for our needs at least, is the underground car park. It costs pretty expensive to use, but can't be beat for convenience. Speaking of expensive - the buffet breakfast is $25 or so. I'd avoid if you can find viable alternatives. Finally, the wi-fi works really well, and is fast, too.

Horrible experience! We could not travel to Switzerland for the Art Basel show because of Covid 19. Art Basel was cancelled. We spent over $5000 for our stay at Dorint Basel. We have asked a few times for a refund because of the situation-they will not give us a refund. They did offer to change the dates of our stay to September-but Art Basel was cancelled a second time. Europe was not allowing American's to travel there. American's can still not travel to Switzerland! Very poor customer service and great insensitivity to the situation. I had other hotels booked for our stay in both Switzerland and Italy-they all gave us refunds. Shame on you Dorint-Basel!

Very clean nice service. Best breakfast buffet I've ever had. A great place to stay.