Essential by Dorint Basel City

The entire staff, from the reception, the cleaning and the restaurant, is extremely friendly, attentive and concerned about the well-being of the guest. The breakfast is very varied and with high quality products. The replacement of items is immediate and employees are always willing. The location, although slightly away from the historic center, is actually an advantage, because it gives tranquility to the stay, making it very quiet and pleasant, and without harming the quick access to the center, the train station or any attraction, through the efficient and free public transport, which by the way, is one of the great brands of the city. Anyway, the stay is perfect and leaves good memories.

i stayed in Dorint for 2 nights, late check-in, early check-out; all processes were fast, pleasant, room was perfect - not too small, squeaky clean, perfect lighting, good for work as comfy chair and desk + great wifi were included. superb breakfast (many milk options, great coffee), limited gluten free options for vegans, but otherwise great breakfast menu, good quality foods. very nice bar, delightful staff, great connection with city center/airport via public transport.

The rooms were clean, but so tiny. That would be the only negative point related to this hotel. Other than that, the staff was so friendly and helpful. An amazing aspect of this hotel is the breakfast, which is by far the most diverse I've seen. It had even vegan options, and the vegetarian food was clearly marked. The prices were good compared to other hotels, and it has a public transport stop nearby which makes everything accesibile.

We only stayed one night, rooms had all the basics, a neat bar and resturant. Food set up for breakfast looked nice and varied, we did not eat as were a quick in and out. Can not comment on the location as we were dropped and collected from the hotel so again did not get time to get a handle on location. Would recommend and stay again

Very positive customer experience. Usually very happy with Dorint chain. Clean room, equipped wit the most important items, the rest can be asked at the reception. Rooms not too spacious, so rather for short business trips.

A delightful hotel who looks after the customer. We have been very spoilt with our stay. The staff are helpful and friendly, the breakfast is excellent and the card for transportation is wonderful. I highly recommend staying at this hotel

Everything was perfect, all accommodation needed were in place, clean space, the windows were well soundproofed and unusual kindness of staff makes me want to come back to the hotel. Good connection to the center is also an advantage of this place.

The breakfast team of Beatrice & Mary are a delight in terms of personal service and attention to breakfast orders. The Le Bar team headed by Michael with great all round service with smiling faces!

This hotel "The Essental by Dorint" is a nice place in Basel. It's rated "four stars". The rooms were a decent size. I can't comment on the price, my wife booked it, but I think it was a relatively reasonable price done by hotels.com In the garage downstairs, there was EV charging available (we were driving an EV rental car) which we had to pay for the electricity but it was convienient to have. In that area of Basel there was a bunch of restaurants in walking distance. With our rental car it was easy to access to highway to different places like Zurich, also it was a short drive across the bridge to Old Town Basel. Our reservation came with complementary breakfast from the restaurant downstairs which was pretty satisfactory. My only real constructive feedback is four star hotels I'd assume it'd be standard to have a refrigerator in the room, there wasn't, but that wasn't a big deal. It was a good trip.

Fantastic location, easy five minute walk to Baselworld / Messe Basel / Congress Center Basel. Well supported by parking and public transportation. My room was tiny, at least by US standards, but very efficiently designed and clean. Staff was very friendly and always helpful, especially the crew at the front desk. Booking through Hotels.com was perfect. Highly recommended.

The Dorint Hotel is a very nice place to make a temporary home. Hotels in Europe are so different from the US so they should almost never be compared directly. I liked this better than all of the others I have stayed in by far. Here are the highlights: Bedroom, this accounts for about 80% of the room space. I asked for a king bed and got it, although it was not one king mattress but to smaller mattresses together. This created a significant ridge down the middle of the bed that reduced the useable bead down to a little more than a twin size. Something else I've seen from time to time is the 1/2 size comforter. The comforter is just big enough to cover a twin size bed, so on a king bed there are two of them side by side. It's not a horrible issue, but if you don't stay perfectly aligned with the bed and comforter, so body part is bound to find the cold night air. Desk Area: About two feet deep along the window side of the room. This is a decent work space with convenient power outlets that work with both of my US power adaptors. Enough room for Laptop, mouse and note book and more. There is a hardwire network connection that's available for an additional charge, but the WiFi was free. Bathroom: This is small. Not the smallest I've ever seen. That honor belongs to a particular hotel in Lyon France. The worst part about this small bathroom is the lack of counter space. Modern day travel required you to carry two toiletry bags, one for liquids and the other for solids. This was a struggle to find the space to keep these bags and still maneuver around the counter skillfully. It seemed whenever wanted to put something down, I had to move something else. The shower is a death sentence for the claustrophobic. I don't thinks its more 2x3 feet. Large frame guys like myself will find your self touching the walls very often. Restaurant: I only had the breakfast buffet which was quite standard for Europe. They have an "American" buffet as well as a more European style. Juices, coffee, tea are all available as well as fresh fruit and yogurt. Again not the best in Europe but no where near the worst, this belongs to a different hotel also in Lyon France. As I said, pretty standard for Europe. Price: Basel is not cheap. Expect to spend $220 a night excluding anything other than breakfast. This price not bad for Basel but depending on what you are used to, could be quite shocking after 5 days. The extras are extra, extra here. One night I ran out of water in my room. Not wanting to leave the hotel I went to the hotel bar to get replenished. What I got was a 24 ounce bottle of water for about $7. That's about 4 bottles at vending machine price here in the US. I think that was the only time I was truly shocked by the price of something. Location: While close to the #14 tram and #30 bus there are no sights to see in the immediate area. I hear the other side of the Rhine is more scenic, that translates to more expensive as well. For me, I'll save the extra dollars and take the Tram.

First and foremost, this is a business hotel, and it feels like one: clean, functional, reliable, but not much personality. The front desk staff speaks excellent English, and personnel were helpful with the questions we had. A nice perk during our stay was the inclusion of Basel tram and bus passes valid for the duration of our stay. We weren't intending at all to use public transport, but the tram stop is just around the corner and it takes you straight to the tourist-centric part of town in 5 minutes or so. The #1 feature of this hotel, for our needs at least, is the underground car park. It costs pretty expensive to use, but can't be beat for convenience. Speaking of expensive - the buffet breakfast is $25 or so. I'd avoid if you can find viable alternatives. Finally, the wi-fi works really well, and is fast, too.

Horrible experience! We could not travel to Switzerland for the Art Basel show because of Covid 19. Art Basel was cancelled. We spent over $5000 for our stay at Dorint Basel. We have asked a few times for a refund because of the situation-they will not give us a refund. They did offer to change the dates of our stay to September-but Art Basel was cancelled a second time. Europe was not allowing American's to travel there. American's can still not travel to Switzerland! Very poor customer service and great insensitivity to the situation. I had other hotels booked for our stay in both Switzerland and Italy-they all gave us refunds. Shame on you Dorint-Basel!

Very clean nice service. Best breakfast buffet I've ever had. A great place to stay.