Essential by Dorint Basel City

We got lucky with this reservation! Great hotel! Met all the things that mattered to us on our trip: clean room, comfortable beds, crisp bed sheets, extra pillows, room temperature was easy to adjust to a comfortable temperature, plugs were thoughtfully placed, hot water in the shower and a great shower head. The staff was friendly and helpful with information we needed to walk around town. Parking garage that was convenient and safe. Close to the downtown points of interest and shopping.

My flight got cancelled and i got this hotel and let me tell you they made my day so much better! Amazing hotel, extraordinary service, slept like a baby. They have amazing breakfast, really good menu at the bar! And a big garden! Ten out of ten experience! 100% recommended!

A really nice hotel near the centre. Almost half an hour to walk to beautiful Basel . Really cute room not much big especially the bathroom...tight. not great air conditioning but it worked. I appreciate the RITUALS products in the shower and as hand wash and body cream because I am a fan! Top girl concierge really kind who donated us an evening drink: we chose a good beer. Useful garage available on request: 25 ch for the day. Really good price for Basel .

Fantastic hotel stay. Front Desk staff, dining room staff for dinner and breakfast were friendly, attentive, accommodating and a pleasure. Rooms were big, very clean and tidy, and bright. We recommend this hotel to anyone coming to stay in Basel City.

It was a great place to rest after an intense day of meetings and events. The breakfast is great, and the people attending are very kind and friendly. ||Thanks a lot!

Very nice experience, helpful staff, received one of the rooms few hours before normal checkin, location very near to market and received the Basel visitor card by email before reaching hotel so I could use it from station to hotel. I highly recommend this hotel especially if you have a big family.

We stayed here over Easter and had a wonderful time. The attention to detail is great, a lovely Easter display with an abundance of chocolate Easter eggs at the breakfast table and at reception. |We asked in advance for a gluten free breakfast and Angela and others wonderfully arranged this with gluten free cereal, lactose free milk and gluten free rolls, sliced bread and muffins. Amazing breakfasts thank you! |The rooms are clean and comfortable and the location is great - only 5 quick stops by tram to Marktplatz. The hotel provided a free travel card so easy to get around. I would highly recommend staying here and we will definitely stay in Dorint hotels in the future. Thank you all.

To Start with the elemental factors that the hotel cannot control do not help. We stayed on a Sunday night in a 3rd floor room facing the street. We could not get the air con working so we opened a window. To start with we didn't mind the street noise. Until a massive argument on the street at 1 or 2 in the morning forced us to shut the window. Then it got hot with the air con still not working dispite trying everything on the controls and googling the thermastat nothing was blowing cold. The matteresses where firm and bouncy. A strange combo but didn't help with the nights sleep for us with the other factors involved. On the plus side the pillows were nice and squishy. But whos stupid design idea was it to put a glass door on the bathroom? Trying to get up for a sneaky night toilet break trying not to wake the wife and blam it eliminates the entire room like a light house. Oh and it didnt effect us too much but the TV remote needed new batteries as didn't work. The bottled Valser tasted rubbish compared to the tap water. Powedered creamer only available for making a room coffee but they are rubbish normally but that makes it worse. Sorry Basel not a good experience all round. The best thing we saw was the people having a float in the Rhine with thier Wickelfisch

This hotel "The Essental by Dorint" is a nice place in Basel. It's rated "four stars". The rooms were a decent size. I can't comment on the price, my wife booked it, but I think it was a relatively reasonable price done by hotels.com In the garage downstairs, there was EV charging available (we were driving an EV rental car) which we had to pay for the electricity but it was convienient to have. In that area of Basel there was a bunch of restaurants in walking distance. With our rental car it was easy to access to highway to different places like Zurich, also it was a short drive across the bridge to Old Town Basel. Our reservation came with complementary breakfast from the restaurant downstairs which was pretty satisfactory. My only real constructive feedback is four star hotels I'd assume it'd be standard to have a refrigerator in the room, there wasn't, but that wasn't a big deal. It was a good trip.

Fantastic location, easy five minute walk to Baselworld / Messe Basel / Congress Center Basel. Well supported by parking and public transportation. My room was tiny, at least by US standards, but very efficiently designed and clean. Staff was very friendly and always helpful, especially the crew at the front desk. Booking through Hotels.com was perfect. Highly recommended.

The Dorint Hotel is a very nice place to make a temporary home. Hotels in Europe are so different from the US so they should almost never be compared directly. I liked this better than all of the others I have stayed in by far. Here are the highlights: Bedroom, this accounts for about 80% of the room space. I asked for a king bed and got it, although it was not one king mattress but to smaller mattresses together. This created a significant ridge down the middle of the bed that reduced the useable bead down to a little more than a twin size. Something else I've seen from time to time is the 1/2 size comforter. The comforter is just big enough to cover a twin size bed, so on a king bed there are two of them side by side. It's not a horrible issue, but if you don't stay perfectly aligned with the bed and comforter, so body part is bound to find the cold night air. Desk Area: About two feet deep along the window side of the room. This is a decent work space with convenient power outlets that work with both of my US power adaptors. Enough room for Laptop, mouse and note book and more. There is a hardwire network connection that's available for an additional charge, but the WiFi was free. Bathroom: This is small. Not the smallest I've ever seen. That honor belongs to a particular hotel in Lyon France. The worst part about this small bathroom is the lack of counter space. Modern day travel required you to carry two toiletry bags, one for liquids and the other for solids. This was a struggle to find the space to keep these bags and still maneuver around the counter skillfully. It seemed whenever wanted to put something down, I had to move something else. The shower is a death sentence for the claustrophobic. I don't thinks its more 2x3 feet. Large frame guys like myself will find your self touching the walls very often. Restaurant: I only had the breakfast buffet which was quite standard for Europe. They have an "American" buffet as well as a more European style. Juices, coffee, tea are all available as well as fresh fruit and yogurt. Again not the best in Europe but no where near the worst, this belongs to a different hotel also in Lyon France. As I said, pretty standard for Europe. Price: Basel is not cheap. Expect to spend $220 a night excluding anything other than breakfast. This price not bad for Basel but depending on what you are used to, could be quite shocking after 5 days. The extras are extra, extra here. One night I ran out of water in my room. Not wanting to leave the hotel I went to the hotel bar to get replenished. What I got was a 24 ounce bottle of water for about $7. That's about 4 bottles at vending machine price here in the US. I think that was the only time I was truly shocked by the price of something. Location: While close to the #14 tram and #30 bus there are no sights to see in the immediate area. I hear the other side of the Rhine is more scenic, that translates to more expensive as well. For me, I'll save the extra dollars and take the Tram.

First and foremost, this is a business hotel, and it feels like one: clean, functional, reliable, but not much personality. The front desk staff speaks excellent English, and personnel were helpful with the questions we had. A nice perk during our stay was the inclusion of Basel tram and bus passes valid for the duration of our stay. We weren't intending at all to use public transport, but the tram stop is just around the corner and it takes you straight to the tourist-centric part of town in 5 minutes or so. The #1 feature of this hotel, for our needs at least, is the underground car park. It costs pretty expensive to use, but can't be beat for convenience. Speaking of expensive - the buffet breakfast is $25 or so. I'd avoid if you can find viable alternatives. Finally, the wi-fi works really well, and is fast, too.

Horrible experience! We could not travel to Switzerland for the Art Basel show because of Covid 19. Art Basel was cancelled. We spent over $5000 for our stay at Dorint Basel. We have asked a few times for a refund because of the situation-they will not give us a refund. They did offer to change the dates of our stay to September-but Art Basel was cancelled a second time. Europe was not allowing American's to travel there. American's can still not travel to Switzerland! Very poor customer service and great insensitivity to the situation. I had other hotels booked for our stay in both Switzerland and Italy-they all gave us refunds. Shame on you Dorint-Basel!

Very clean nice service. Best breakfast buffet I've ever had. A great place to stay.