Etihad Business Class Lounge

A lovely 3 level lounge featuring comfortable seating, clean restrooms, dining, showers etc. I found it very relaxing especially since I had a 7 hour layover. There is a relaxation area with beds as well but it fills up fast. The food is very good. Would request management to set up water refilling stations to make the lounge sustainable

Etihad business class lounge is truly outstanding. It has 3 floors with lot of seats, foods, showers, kid zone, relaxation room. The lounge itself has direct access link with gate 27,29,43. This is very convenient for frequent flyers. I didn’t try anything due to midnight flights but still there were a lot of staffs to serve you at the lounge

We flew from Singapore to Abu Dhabi. The lounge were so huge. Decoration were classy. There's 3 floors serving different type of food. Many seats available. Definitely will come back here to dine again. Awesome staff and they were friendly.

Best in class - above 5 Star cleanliness, Service is superb and food is amazing. When I asked for a Negroni, the bartender made it with elegance and such fun, just outstanding 😍

One of the best lounges I have been for a long time! Spreading over 3 floors. Easy to get a space to sit or eat

A spacious lounge spread over several floors, with a wide selection of food and drinks. The departure board information isn't entirely comprehensive 😬 1) The first drawback was the inconsistent information regarding codeshare flights. We purchased our ticket directly through Etihad.com and knew when booking that, unfortunately, we would be connecting to a codeshare flight in Abu Dhabi, meaning it was essentially a different airline, but in partnership with Etihad. As we suspected, the problem began with accessing the Etihad Business Lounge: our tickets wouldn't scan and returned an error (even though they were identical business class tickets issued through Etihad). After some clarification and phone calls, we were allowed in 🎉 2) The second (even stranger) detail: the departures board lacked any information about other flights. Okay, we were in Etihad Business Class, which serves Etihad customers, but our codeshare Etihad flight was also missing from the board 🤪. The reception staff were also unaware of the details and advised us to go to the information desk. These small but importants details for passengers diminished the overall impression of the airport, the airline, and the attentiveness of the staff.

I recently flew Etihad Business Class from Calicut (CCJ) to Riyadh (RUH) (connecting in Abu Dhabi). The service was outstanding from start to finish. I appreciated the priority check-in at CCJ and, most notably, the use of the luxurious Etihad Business Class Lounge in AUH during the layover, which offered excellent dining and a relaxing space. Onboard, the comfort was superb—if your flight uses a Dreamliner, you'll love the fully-flat bed and privacy of the Business Studio. The dine-on-demand service and personalized attention from the crew made the journey feel truly premium. Highly recommended for travelers looking for a comfortable and seamless experience on this route!"

Lets start with 5 stars and be truthful 1. Once we found the lounge the entrance was seamless, swfit and professional with instructions in an indiscernable accent that was difficult to follow -1* 2. The lounge is souless with uncomfortable seats. Yes there are better seats on the floor above but there is no food or drink there so then what is the point -0.5* 3. The food was not bad. No change on stars 4. There are relaxing beds on the floor above but they are on a first come first serve basis, heavily discouraged by the staff and our son had to sleep on the couch. There is no signage to lead you to them. -1* 5. The walk from the lounge to the A gates was significant -0.5* All in all an underwhelming experience that leaves you with the thought that the lounge was made as an after thought. Unfortunately we had also used the lounge in London that would get 6* out of 5