Katu M
Google
If I could give 10/5 stars for service, I would. Out of all my travelling experience around the world and Namibia, this place had the BEST service. We stayed for a couple of nights so this review will be long.
My family and I came for Christmas at the Safari House but later moved to the Lodge for Wi-Fi.
The house was well-furnished, however I think the kitchen needs better and more equipment especially since a it’s meant to be “fully equipped”. The bedrooms were great with lots of closet space.
The food? Oh my days, we had a private chef who came to the house and cooked our meals. Chef Peter is so skilled, genuine and passionate about what he does, I hope to have his food again.
The activities? Our guide, Michael, is such a humorous and friendly person. Not only does he know so much with his more than 10 years experience with conservation, he went out looking for lions and early hours so we could be sure to see them. We saw elephants, rhinos, giraffes, birds, jackals, lions, and more.
The hospitality? I can 100% speak for the other 8 people I was with. The staff here are incredible. Seriously. So easy to talk to and engage with. From Titus who would always greet us with a tray of drinks after game drives to Chrisly who was quick to help us with anything we needed, to Belinda who specially made a mock tail so everyone could enjoy their drinks together, to Susanne who was patient with our questions and curiosity, to Chef Peter who makes the best boerewors in the world lmao, to Rasta for maintaining the area, to Queen, to the housekeeper (who’s name has slipped my mind) and so much more. Natural selection is lucky to have a team as passionate and amazing as they are.
I also just have to shout out Titus again, he was always there ready to help or advise us on things, he’s so professional and he learnt ALL 9 of our names which made the stay so much more genuine.