Alyssum
Google
Yesterday, my family and I visited Europa Park in Rust, Germany, one of the largest and most famous theme parks in Europe. The park is beautifully designed, with different sections representing various European countries, each offering unique rides, attractions, and delicious food options. We were impressed by the variety of cuisines available, allowing us to taste dishes from different cultures all in one place. The park is very well-organized, and the rides were absolutely thrilling well maintained and enjoyable for all ages. However, our experience wasn’t perfect. The biggest issue was the extreme heat and the lack of cooling systems in waiting areas, restaurants, and cafes. Unlike many other major theme parks around the world, Europa Park doesn’t seem to have AC, fans, or shaded cooling spots in queues or dining areas, which made the visit quite uncomfortable, especially under the scorching sun. Another downside was the behavior of some employees. At the Arthur ride, after finishing the attraction, we went to check our ride photos, and the staff member was extremely rude and disrespectful , speaking to us harshly simply because she claimed she couldn’t hear us properly even though we clearly stated our cart number. Later, in the Lindt chocolate shop (Switzerland Section), an employee gave us unwelcoming looks and side-eyes, likely because we wear hijabs. Her attitude made us so uncomfortable that we left without buying anything, despite our initial excitement to get some chocolates. Overall, Europa Park is a fantastic theme park with incredible rides, great food, and a well-structured layout. However, the lack of cooling systems in hot weather and the unprofessional behavior of some staff members really affected our experience. The park should improve guest comfort by adding fans or AC in waiting areas and train employees to be more respectful and inclusive toward visitors from all backgrounds.