Europe Villa Cortés

As the title says, this is definitely the best hotel in Playa des Las America's! Most importantly are the lovely, happy, obliging staff in all areas of the hotel. Antonio is fantastic and sorts our holiday room out for us, Eric is great also and very helpful, as are all the other reception staff. All the staff in the breakfast area are so polite and are only to happy to get your morning hot drink, a vast assortment to choose from. The staff are at hand to clear finished plates away for you, it really is a lovely, chilled experience first thing in the mornings. A vast choice of breakfast items to suit all tastes. I would like to mention Sergio in the breakfast area, he really looked after my husband and I for the two weeks holiday, always knowing what drinks we had in the mornings and warmly greeting you. The housekeepers are all lovely and do a great job of keeping every area of the hotel clean. Rooms, bathrooms are cleaned daily and beds changed everyday. The towels are changed twice a day.| The hotel is Mexican themed throughout, there is space and tranquility within the hotel grounds, it really is peaceful. |My husband and I have stayed at Villa Cortes seven times, normally twice a year and we wouldn't stay anywhere else, definitely a better class than neighbouring hotels!|A great location also, right on the seafront and to all the shops and restaurants. |Nice to see Wiki again, the hotel Frenchie, she's lovely and friendly.

Been coming here for years and it never disappoints. The hotel is always kept in amazing condition and the staff are excellent. |It would be 5 stars but I feel the staff were over worked sometimes and due to this service on the odd occasion became quite slow at the pool and the beach club. Don't get me wrong, the staff were excellent and all worked extremely hard but they could do with a bit of help.|Wi-fi was a bit hit and miss as well so that needs some attention.

Just home after spending 11 fantastic days at the hotel. From our arrival the staff in all areas were very friendly and helpful. Our room was clean and comfortable with a view of the garden. I had a good chat with a guy called Axel who I think was a manager. He was very friendly and knowledge about the hotel. The breakfast was excellent so many different choices. We will definitely be returning next year.

Just returned following one week as a solo traveller, garden room which overlooked mature gardens and pool, room was spacious, comfortable and well maintained, housekeeping excellent and supplied daily with regular towel and linen change. Breakfast plentiful and well prepared, staff hard working, well presented and approachable. Will hopefully return and highly recommend location Central with easy access to coast road

Absolutely brilliant hotel. Central location at the end of the main streets and on the beach, spacious, great layout offering privacy, peace and tranquility. |Pool area welcoming, matrasses on the beds, towel exchange, umbrellas, tables and the layout felt you had a private area to yourselves, unlike other 5 star hotels in TFS where you hear folks snoring/talking in the next beds. |The hotel was busy but no-where seemed over crowed, with loads of layers and private areas to cool off in. Bar staff great and drinks fairly priced, no pre-mix cocktails which was a pleasant surprise. |Room was comfortable, we opted for sea view double, it was bigger than expected with a good size balcony with decent chairs and table, perfect pool and sea view. Best aircon I've experienced in TFS hotels. Massive comfy bed, best pillows ever and chocolates everyday. Coffee machine, water and fridge. Huge bathroom, finished to a high standard, many quality towels that were changed regularly, great toiletries and powerful hairdryer.|The hotel is immaculate, staff are friendly and attentive, we loved the uniforms, staff always smiling. The breakfast offers a great choice in a relaxed atmosphere. Reception staff friendly and helpful, organized a late checkout room which was really appreciated, check in/out efficient but not rushed, we were made to feel welcome. |Can't wit to return.

We had a great stay! The only hiccup was on the first morning when construction work began at 6 a.m. on a nearby building, and we could hear constant banging. I reported it to reception, and there was no noise on the following mornings. I’m not sure if this was because the hotel staff spoke to the construction workers, but if so, that’s what I call going the extra mile! The room was lovely, and the bed was very comfortable. The buffet breakfast was great, though the toaster took forever to grill the bread—I had to put it through five times! However, this didn’t ruin the experience. The hotel staff were very nice and helpful throughout our stay. I would recommend this hotel to anyone looking for a peaceful getaway, away from loud music and parties. I also highly recommend booking Taste 1973—it was an amazing experience. Thank you!

I was completely blown away by this hotel. It is like no other, not a traditional hotel.|From entering the grand reception, there is a homely feeling and grandeur. The reception staff were efficient and arranged for our bags to be taken to our room. The hotel is spacious and a little slice of heaven. There is so much to see, piano bars, cave bar gorgeous out door seating spaced out. The pool area was spotless and the sunbeds had thick cushions which was fantastic. It felt like a film set. The beach bar was just amazing and gorgeous sunsets. Breakfast was beautiful so much selection and the setting in the court yard really made it feel special. The location was perfect you could access the shops or take a short walk along the promenade to a livelier part of town. This hotel really is something special I cannot wait to return.

If it's not the best hotel then it must be pretty close. Our 8th visit. C-19 intervened or it would have been 11). The location, the service the ambiance is truly second to none. It's a family owned business. You can tell. The team are all first class. Many have been here for several years. They all merit recognition ,Eric, Ion, and Yohan come to mind on reception. Anibal, Andy, Alberto and Eva FoH. Sorry if I've missed anyone, you all deserve a mention. The hotel is always clean and tidy. The housekeeping team are first class(often the unsung heros). Breakfast to dream of. You'll not find a better breakfast anywhere (and prepared by a Michelin starred chef. Come on what's not to like... )|The breakfast will keep you going for the rest of the day. Dinner in the lovely restaurant Tiziano always sublime. Excellent wine list. We love coming as often as we can for breaks of 6 to 8 days business and family permitting. I'm tempted to move in for four months of the year....