Eurostars Torre Sevilla

Overall, everything was great. We already knew the location and made the reservation, so it wasn't too inconvenient. We took a taxi when things got tough, and walked when the weather was nice. Having a shopping mall right next to the hotel was also a huge plus. The only thing that wasn't fixed was the weird smell in the bathroom. Other than that, I was satisfied with everything. We had to move to another place, so we checked out of this hotel, but I already regret it. We will stay at this hotel next time we come to Seville.

Thank you Eurostars! What a wonderful 3 night stay we’ve had at your Torre Sevilla hotel. |Fabulous deluxe room with a city view, exceptionally clean and well appointed spacious room. |Outside of the hustle and bustle of the busier parts of the city. |The spa was also great with an infinity pool looking out over the city. |The included buffet breakfast was excellent with a choice for everybody. All dietary needs catered for. |Super welcoming and polite staff. East access to the underground parking and shopping. |We utilised the Uber bikes just outside of the hotel which helped us navigate the city easily via well marked cycle lanes. |A brilliant stay.

Pros: • The room was clean and spacious, featuring both a shower and a bathtub. • Beautiful views from both the room and the rooftop bar. • Convenient parking available (€25 per day). • Good location — the city center is just a short walk away. Where we always had our breakfast. Contras: • Complimentary water in the room was not refilled during the stay. • The spa area could only be used for an additional fee, and the price was quite high (€25 for 50 minutes per person). • The fitness area is outdated; some machines are broken or unusable, and the overall equipment selection does not meet 5-star standards. • The hotel advertises a birthday gift for guests — We were there on her birthday and she is a member of the hotel’s loyalty program, but she didn’t receive anything. • There’s a large construction site next to the hotel, and noisy work started at 8 a.m., even on a public holiday. Summary: In my opinion, the hotel does not reach a 5-star standard — it’s more on the level of a 3- to 4-star property. The price does not match the quality offered.

This hotel is underwhelming. It's quite standard. There was not a proper greeting just transacting to get me checked in. The furniture is dated. The rooms are big, but basic. I was expecting a 5 star hotel. It's across the river which is not that far of a walk, but away from most of the activities. The rooms are clean. It does not feel intimate. I hope that some of the services are good. Wishing I'd stayed at my first pick

There is so much wrong with this hotel from our arrival to our early checkout. Yes we complained, yes we changed rooms but nothing rectified. Toilet couldn't be fixed and 2nd room had shower blockage that they did not fix. Standing in back up water is disgusting. Hole in our bedshert, one pillow each, stiff towels. Shabby dirty and stained settee in 2nd room, dirty rooms overall that are not sufficiently cleaned the next day, especially the bathrooms, poor presentation of food in the buffet restaurant, poor quality food, dirty tables that they put your cutlery on to, ridiculous queues for food because of the small area, unreplenished food and drink, poor choice, staff that couldn't care less. On the 2nd morning we couldnt find a table that did not have dirty plates left on it. My husband spoke to staff and they said there had been an issue. It was bedlam and unacceptable for the cost of this hotel. Gave notice of checking out after 2 nights, no refund at all given. Very, very disappointing stay. Certainly do not recommend.

Love the view, but other than that not worth the price. We asked for early check in and luggage storage, because our flight was in the morning, got a nice email that we can check in at 12.. when we arrived at the reception they were in shock, also a little rude.. baby crib was dirty and torn on many spots. The remote was not working, they did not come to fix it (change batteries) in our 3 day stay.. we hung a do not disturb sign, they took it off, called us if we are sure about the cleaning, we were. But the next day we coulf not gang it when the babies were asleep, because they took it with.. the reception barely spoke english... but the servers at breakfast were very kind.

Rating: ★★★★☆ (4/5) The hotel was clean and the staff were generally friendly and helpful. However, I wouldn’t call it a true 5-star experience, more like a solid 4-star. The views are beautiful and definitely the highlight of the stay. That said, the bar staff on the top floor weren’t very welcoming and seemed disconnected from the hotel itself. Parking was confusing and we actually couldn’t leave at one point, even after asking for help. We were also shuffled out of a side door because a lower-division football team arrived, which was a bit disappointing. It’s quite far from the city centre (which I expected), but for €250 a night, the experience didn’t quite match the price. If it weren’t for the views, I’d probably stay somewhere else next time.

We stayed at a suite for 3 persons at the 25th floor. The most amazing view. Amazing rooms. We did not hear anything from other rooms. Clean and elegant. Amazing breakfast (could be even richer though if they want to compete at the top of the top level). You need a taxi to go at the most of the city center monuments unless you are a walker. The girls at the reception especially maria were very helpful and kind.