Levi Adamson
Google
I’ve been on this meal plan before and was really impressed, but this time, the quality and consistency have been shockingly bad. Multiple meals have been inedible—some not cooked properly, wilted and slimy lettuce, and one dish even had mould! Items have been left out of the delivery, and certain components were missing from the dishes themselves.
The worst part was biting into a breakfast muffin today and finding a stone. Yes, a stone! If someone else told me this story, I wouldn’t believe it. I raised these issues with customer service and was met with dismissive responses, asking if I’d refrigerated the meals immediately or whether I might have mistaken the stone for black salt. Seriously?
This is supposed to be a calorie-deficit programme, but I’m eating even less because the quality is so poor. Extremely disappointing. Definitely wouldn’t recommend based on this experience. I will be submitting a formal complaint to the Ministry of Public Health.