Everlane

I went to this store a couple months ago for the first time. I am in my mid30’s now and I needed a wardrobe update. I scheduled a stylist appointment and couldn’t be happier. They called me a couple days before my appointment for my sizes and asked what kind of clothes I was looking for. When I showed up they were all so friendly and asked if I would like to shop around a little bit before I went to see what they already hand-picked. I chose the latter and was so happy with their choices. I can’t remember my stylists name (IM SO SORRY!!!) but she was so helpful throughout the whole one-hour process. They even had snacks! I will definitely go back!

I called earlier to find pants in stock and they held them for me once they confirmed they were. Once there, (I wish I could remember her name), was so very helpful and provided options as I honed in on fit. Thank you so much. The 5 Pocket Twill pants fit perfect.

Jo and Jordan are rockstars! They helped style me and were super patient with all my needs! Love the pieces they put together for me! Overall, very friendly and the most helpful!

Discovered this brand recently (surprisingly). Great for basics and nice quality, good ROI. The in-store experience is bizarre: the aisles don’t display how items are categorized, and men’s clothing is in a corner amongst women’s clothes and shoes. They use the space more on marketing their “green radical transparency” approach than making it simple to navigate. The store was otherwise clean and the staff pretty friendly and useful.

Reviewing with how they actually dealt with a mistake. I had made several purchases in store, one of which I carried out and the rest was supposed to be shipped. They mistakenly marked several of the items as purchase in store, which meant I didn’t not receive them in person or in the mail. I called them up and the issue was resolved withing five minutes. Excellent customer service!

I live in the south and have only shopped online— I really appreciate how Joanna and crew took care of me and my friend during my first in person Everlane experience. The staff was very welcoming and helpful- picked up an adorable jumper, an a-line dress, striped shirt, & more. Would love for Everlane to open a location in Atlanta or North Carolina.

Incredibly friendly and helpful staff. People were quick to help me find some jeans and later a fitting room. I was confused about a return I had made and the staff was so kind and patiently helped me understand something I was confused about. Beautiful store. Organized and clean. I live out in Western MA but will definitely be back. It was worth the trip.

My first time shopping in the store today and it was an excellent shopping experience! Maddy spent an enormous amount of time with me to make sure I had the correct size, definitely going above and beyond for me. Danielle was also extremely helpful in helping me, and they were both just so pleasant. I love what this company is about and love my new purchases!