Evo at Cira Centre South

Literally new management has taken this place to hell. You cant ship packages here anymore without it getting lost in the mailroom (I have lost several packages within the past week). Front doors are broken, elevators are always down. It's just genuinely terrible. They also give perks about living attached to Cira Green, however the doors attached to it are broken and I've been locked out twice. Your room naturally depends if you take care of it. I've never had bugs. Staff is a gamble if they will help or not. It's also a gamble on their attitude. I've had some amazing staff members (unfortunately most have quit) and some nasty ones. The only reason why I gave two stars as a review is because under the previous management there was NONE of these problems. Management REALLY shapes this place and unfortunately we are stuck with some of the worst current. Hopefully when it switches (AGAIN) it will improve.

⭐️⭐️⭐️⭐️⭐️ Despite some of the mixed reviews, I’ve been living at Evo for 8 months and my experience has been absolutely impeccable. The staff is always friendly, professional, and hosts fun resident events that make the community feel welcoming. The property is clean, well-maintained, perfect location, and I love the amenities! Newly, in particular, is amazing! He’s charismatic, kind, and always willing to go above and beyond to help resolve any situation. I also appreciate that most of the residents here are respectful, friendly, and classy. Evo truly feels like home!

I would give living here 3.5 out of 5 if I could. It's a great location and the building is solid, and the price is good. The sales staff didn't do much of anything to try to keep me there, it was pretty clear everything had to run through corporate. The furniture was decent inside and the internet is good. I could hear people working out at all hours but I can't speak for other noise issues as I didn't live in a full apartment nor was my floor very full. There were some maintenance issues and smells around the building that they could have done a better job taking care of. They were also out of coffee much of the time even though the advertise it as a benefit. I would consider living there again, but I am fortunate enough where I can afford other options.

I would leave zero stars if I could honestly. I can understand having to deal with a building of many residents with various issues but that is no excuse. The staff at the concierge are very rude and extremely unhelpful with getting problems fixed. From bedbugs, to water leakages and missing packages, I am dreading completing the rest of the year here. I would especially like to talk about Taz, one of the leasing specialists. Very rude and dismissive and is most definitely not here to help. I understand everyone can have bad days but unfortunately, this is a customer facing role and you should be able to act with the utmost decency and professionalism. If you do not want to interact, then consider a role in the back office. It is extremely unnerving to have to talk to someone at the concierge (mentioning Taz again) and have them just completely dismiss you and talk to you in a condescending manner.

This building has no safe parking in front. The city has camera enforcement on Chestnut Street, and you can easily get a $75 ticket. Very inconvenient location for residents and visitors.

I was a student in Drexel and now moved to Seattle. I would say the apt is just ok. Pros: price, location and Spencer (Excellent stuff!!) Cons: thousands of cockroaches!! cockroaches everywhere!! Sometimes you have to learn how to live with cockroaches because they also sleep on your bed. The pest control team just went to my apt and almost did nothing useful. The cockroaches still there. I have heard lots of friends who live in this apt reported same issues. many of them did pest control on their own expenses.

I moved out before July 31. As of September 19, I had only been issued a SmartDisburse link for $1,413.64 from my $2,998 security deposit, meaning $1,584.36 was withheld without any itemized statement explaining the charges. Despite multiple emails I received no effective response. Also I claimed the SmartDisburse link immediately but even after a full week the $1,413.64 still had not arrived. As of now, I haven’t received any of my $3k security deposit. Follow-up: After contacting the email address provided in the comment, I received a reply on September 26 stating, “I will try to have an update to you by the EOD tomorrow.” However, there has been no further response since then, and as of today, October 9, I still haven’t received any update.

I moved in in 3rd week of August. I hesitated a lot on deciding to move here because I saw the bad reviews and heard second-hand accounts of roach infestations from past tenants. Ultimately decided to lease here because of good location & views, and yet I found a roach crawling down the arm of the EVO-furnished couch less than 24 HOURS of moving in. I've submitted maintenance requests over 3 weeks ago for numerous things (including broken oven, stained carpets, water leak damaged walls, loud clanking noise from AC, loose shower head-wall fixture, etc.) and no one has come by. Ironically, the one time they did come by was to lock up the unused room and all other issues are still unattended to. The leasing office staff are great when I come by with assurances that someone will stop by soon to help, but ultimately- if things is not getting fixed for weeks, what's the point? Also, I swear the facilities are just an attraction to draw new and naive residents. Why is a gym that gets heated from sunlight through massive windows NOT air-conditioned in the summer?!? How does the deepest part of a swimming pool barely come up to your waist? How is the printer in the 'business center' constantly out of paper? What's the point of a package room that's meant to have packages organised per floor, if all the packages are thrown about on the floor anyway? As for security- more than half the times I've been able to enter the building without my key fob because the front doors are always open and the guard does not even look up. Based on other reviews, I'm already fearing and fully anticipate issues with receiving my security deposit when I move out. I see Newly is replying to the reviews and suggesting we "contact you directly at liveatevo@greystar.com". That's not Newly's direct email- I've spoken with Cheri, Melvin, and more through that shared address. The last email I sent was on August 21st and no one replied to that one either. I've already done my part of submitting issues through due proper process. We don't need carpet corridor carpet to vinyl flooring replacements. Please just send someone to deal with my maintenance requests.