Evolv

Setting up for online acceptance for credit cards was extremely easy and working with Zeb who over a Zoom call walked us through the process and made sure we had his contact information in case there were any questions now or two years from now. Great customer service and very responsive.

I truly was scammed by this company. I will caution others that I had not signed a contract with them since 2020 and they charged me an arm and a leg to close my account with them after selling my business. Be aware that they “auto renew” your contract every year. You know it’s a scam business when they have to auto renew contracts. When I called to question them, they were not all on the same page and one was very rude. It’s sad that they had a loyal customer for 5 years and treated them like this just to close an account. If I reopen a business I will definitely be looking elsewhere and would recommend others do the same.

We are so glade we found Evolv. Their service is over the top and genuine. We have worked with several people in the company and their service is duplicated in quality with all their representatives. We are leaving this review because they ALL deserve it. But i do want to put out a special thank you to Sami for his help in keeping us up to date and getting us going. I will always recommend Evolv for your credit card processing and much more services they provide.

I called to report that the paper in the credit card machine was put in wrong and we didn't get a settlement report. Zeb answered and helped me with that. He was so very friendly and helpful. He emailed the report to our Office email, so our Doctor has the written report. Thank you Zeb, you're so awesome!

I wish I could give zero stars. AVOID THIS COMPANY AT ALL COSTS! They charge you a minimum of $35 per month even if you don't have any sales, their rate is over 3%, and you better make sure you are PCI compliant. We tried to leave this company in December 2021, but apparently the paperwork either fell through the cracks on our end or their end and we have been paying for their services for 3.5 years! Yes, a competent CPA should have seen that we have been overpaying, but this company did not even offer any type of refund once the paperwork was finally completed. After 3.5 years, we should receive some form of refund. Apparently once you are through your initial contract (YES, they require a contract!), it will AUTOMATICALLY renew without warning for an additional 2 YEARS. I suggest you get out while you can! So disappointed in the business practices of this company. Will never do business again with them, and would not recommend them to anyone.

Whitney, Zeb, and Lindsey were extremely helpful across the board in each of there specific roles, making everything go as smoothly as it could have gone. Thank you, each of you!! You were a joy to work with!

So far I have been more than satisfied with the overall customer service from all of the members I have spoken too

Ben is great! So very helpful, and willing to go above and beyond!