esraa hadi
Google
Terrible Stay – Freezing, Dirty, and Overpriced
This was one of the worst hotel experiences I’ve ever had. The location is right next to a train station, which makes it noisy and unpleasant, and there is absolutely no view.
The rooms were freezing, and the heating (ATC) barely worked. When we asked the staff why it wasn’t warming up more, they told us, “This is the highest it can be.” We had to sleep in our thermal clothes just to stay warm. The water was another issue—it was never hot enough, just barely warm, and not even enough for two people to take a proper shower.
On top of that, everything in the hotel was old and poorly maintained. The sheets weren’t even properly covered, and the whole place smelled like smoke. The worst part was the service—the woman at reception was extremely rude and unhelpful.
To make things even worse, there is no lift in the hotel. The reception is upstairs, and all the rooms are on the upper floors. We had to carry all our luggage up the stairs ourselves, which was a nightmare after traveling.
For the high price they charge, this hotel is absolutely not worth it. It’s dirty, uncomfortable, and the staff doesn’t care. I would never stay here again and do not recommend it to anyone.