Exe Victoria Palace

The hotel is beautifully situated within close walking distance to the charming old town and San Lorenzo de El Escorial. The breakfast every morning is super delicious buffet style with everything you could want. It was a highlight of our stay. The rooms are spacious and very pretty but I suppose it could get noisy as the rooms don’t seem to be very soundproof. All the staff were friendly and helpful. The real downside is that the room key cards constantly stopped working and I had to go down to get them reprogrammed. They were in a pocket with no phone or credit cards so not sure what’s up with that. But we would stay here again for all the positive reasons.

We stayed at this hotel as we were attending a wedding at the Basilica, Our was a terrace room ,it was very comfortable , and the staff were very helpful and the hotel was near to the venue. We thought the breakfast was exceptional, it’s probably one of the best we have ever had in a hotel. The catering manageress Rocio was always welcoming and greeted us with a smile , which was a lovely touch. We found the whole experience of our stay delightful. However It would have been nice to of had the provision of making coffee in our room and to use the pool which I believe closes in Sept.| Thank you all for making our stay so pleasant

Right cross the street from the transit center. Very good location for this college town and a tour to the monastery. Building is old and breakfast is mediocre. No free parking but plenty of street parking is available. However, it’s very dark on the street at night. My bumper hit the curve unfortunately .

Great hotel with a lot of history, located in the heart of the beautiful historic town of San Lorenzo del Escorial and I only have words of praise for all their staff! They made our wedding stay experience memorable and easy to manage from start to finish. They are clearly very experienced in dealing with large room bookings for wedding parties. (The actual wedding was held in the local golf club.) It was my first stay there so I was slightly worried but I needn't have been. I'd booked lots of rooms, both the bride and groom and their families stayed there and lots of friends, and the staff at front desk, and the event organisers particularly Marcos, were amazingly helpful throughout the booking process, which became complicated at times with so many rooms and so many changes. During the actual stay they helped everyone settle in with ease and quickly dealt with all our queries and doubts, and the hotel itself offers very nice, clean rooms and a great breakfast and dining area. The breakfast buffet was ample and although there is no room service as such, there is a menu available which can be ordered at the restaurant but will be sent to your room if desired, which a lot of us did. I would definitely recommend this hotel, especially for big events which they are clearly very good at organising!

Exe Victoria Palace is a beautifully restored historic building just a short walk from El Escorial. The hotel perfectly combines old-world charm with modern comfort, everything feels elegant yet up-to-date. The rooms are spacious and well equipped, and the breakfast is excellent, with plenty of fresh options. The only downside is that the hotel doesn’t have its own parking, but we were lucky to find a free spot on the street right next to it.

This is not a 4 star hotel. The restaurant...shut. The bar...shut. The pool...shut. Breakfast...abysmal. Wifi in the bedroom...non existent. The bathroom...one sink about to fall off the wall. The bedroom...poor finish of the woodwork. Parking...none. I would rate this hotel as two star. Very disappointed...I feel robbed!

Very comfortable room nicely modernised. Brilliant position close to the Monastery. Great breakfast. The parking was very easy. They allowed you to unload outside the hotel and then go to the underground parking which the hotel had a discount for. There is no restaurant but the recommendations of where to eat in the village were great. Lovely reception staff who spoke excellent English

We stayed 2 nights in order to visit the Palace of El Escorial.|There is space to pull up a car to unload baggage, but no parking. |Check-in was friendly and efficient. When we checked availability of facilities, the pool was closed, which didn't surprise us as the weather was still cool, but also the bar/cafeteria and restaurant were also not open. Very disappointing for a 4* hotel. We were able to find a street car parking place 2 roads away.|We had requested a quiet room and were allocated a corner room at the end of the corridor, with a pleasant balcony. Our room was small and functional, but with no kettle or coffee-making and the bar/cafe not open we realised that we would have to go out for morning coffee.|Admittedly, outside of the hotel's control, but the noise from the neighbouring room was intolerable both nights. (through to and beyond 2.00am). Seemingly the separating wall does not suppress the sound of conversation, shouting, moaning, screaming, music, TV, etc.|We complained to the Manager at check- out that the facilities on offer were not at 4* level and, to be fair, she listened and made a reduction to our bill.|All in all, a disappointing visit. Unable to recommend.