Sepulveda A.
Yelp
So the manager, Sandra, was amazing!
I thought the 3 stars were wrong, and they ARE!
Outside you can miss the hotel entrance completely if you're not careful. It's centered right near all the major hotels. The lobby is welcoming, and the staff are nice and accommodating.
Traveling from out of state for our anniversary trip, they made sure our stay was as carefree as possible.
They checked our luggage in since we arrived a few hours early before the check-in time. Once we came back, we walked into our room. The 8th floor, corner room, great view, and all the rose petals and champagne and chocolates. The romance package was amazing, and i would pay for that upgrade every time! The room itself was tiny, but the bed was so comfortable, there's a nice sized tv, and the bathroom you could tell was really deep cleaned.
They also had robes for use in the room, iron, hair dryer, a mini fridge, and access to level 2, which had a gym and a lounge. The lounge had 2 tvs, sodas, chips, a keurig, and fresh fruit. This was definitely a good stop right before we went out to grab a soda to go.
The bathroom is small, but the tub is surprisingly spacious. The amount of hot baths I took in two days probably shouldn't have been so many lol but that water got hotter than hot, and after all the walking in Seattle you're going to want to dip in hot water.
So it seems that half the complaints are from the non-existent continental breakfast, but they agreeably do wine night, 5 nights a week for an hour!
The general manager was very accommodating too, we attended wine night. Had some great local wine. Well after she heard about our hotels(dot)com experience with booking then the website canceling my reservation she hard is her card and said she would match the online rate and even offered us a late checkout complimentary since our flight wasn't until late at night.
All in all, I would absolutely stay here again. The level of kindness and service was unmatched, and we felt safe and welcomed here. I would absolutely recommend it to anyone!