Keegan Simons
Google
Good food, but absolutely TERRIBLE management and service! Do yourself a favor and just get takeout. As soon as I walked in I could tell something was off about the service. No host, so I waited to be seated because I wanted a booth. Finally just walked to the end of the bar by the kitchen and service station. Sitting by the service station was my biggest mistake. Sat down and waited another 5 mins for the bartender to ask “what do you want to drink?” No pleasantries whatsoever, not even a hello from anyone in the restaurant. While waiting for a food menu two waitresses wouldn’t stop complaining about school, finance, and jobs. Meanwhile I heard the table behind me complain to a server that nobody had helped them in 10 mins since being seated. Finally, after 10 mins, I had to ask the bartender for a food menu. Another 5-10 mins for her to take my order. 20 mins total to order food. Food came out very quickly in only 10 minutes. I got the gnocchi bolognese and a side of Italian green beans. Both pretty good, except for the “garlic” bread that was warmed sliced bread with a drizzle of oil and garlic salt. I asked for fresh parm and the response was “uh this is fresh, we fill it everyday” pointing to the parm shaker… what “Italian” place doesn’t have freshly shredded parm? This attitude from waitstaff and management just got worse and worse… non-stop complaining
about tips, wanting to go home, and general drama I didn’t want to hear. It finally dawns on me that the waitstaff is miserable because of a TERRIBLE manager who was combative with an employee about taking a break… RIGHT next to me! I paid my bill and the bartender disappeared because I was last at the bar at 7:30. Walked out of the restaurant without anyone say goodbye or have a good night.
0/5 service with 3/5 food