Fabiola Condo Hotel

I wasn't informed the pool was out of order. Also I didn't get offered help with my bags 3 flights of stairs up with no elevator , other then that the place was beautifully the rooms large with full fridge coffee maker microwave and hot water. Clean pretty rooms

We come almost every year to Playa and stay in this Hotel Apartment. The Rooms are always clean and the Reception is helpful. Thanks to the cleaning ladies Dulce and Mary. Just the Suite on the Second Floor needs to be renovated (New beds ,old are very noisy) but through all, all good. The Suite on the third Floor is amazing and new. You get everyday a beach towel at the reception. They even offer a laundry service, which wad very quick. We wanna thank especially Jonathan from the Reception for his wonderful Service. He's very professional, friendly and helped us with everything. He deserve a raise! The hotel is safe due to the locked Gate. The Location is good and not to loud. You are 5 min in front of the street where the Coco Bongo is and the 5a Avenida. Vamos a regresar pronto!

We received an email one day after checkout that there was damage to the countertop and a cutlery tray and $115usd was going to be deducted from our deposit. This of course is untrue and we were outraged. We were all at the hotel for a further 5 hours awaiting our transfer to the airport and was reassured from Eric at the front desk that all was well and therefore the deposit would be returned in 2 business days. We are completely stunned and feel very cheated by CondoHotels. There should be a process in place to review/inspect the property before and after to avoid such charges. Before the email, we all felt it was a very good vacation even though the list of amenities are incorrect on their website. There are not 3 restaurants , spa, nor gym onsite. These are located outside the premise. Room 211 has no soundproofing and therefore loud party music can be heard from 11pm to 3 am daily. Angry and upset. Not what I wanted from a vacation.

We had a great experience staying here. The free parking and late check-in until 11pm were really convenient. We got a last-minute deal and ended up in a 2-bed apartment with a kitchen, which was amazing for the price. While it’s not the most modern inside, the kitchen is well equipped, the beds are comfy, and there’s a huge modern Sony TV. The only downsides were that the AC in the main bedroom didn’t work well, so we slept in the other one, and the windows facing the street are a bit thin. The pool area looks great, though we didn’t get a chance to use it as we were out all day. The location is perfect—quiet and away from the main tourist walkway, which was a blessing. We wished we could have stayed longer!

Great hotel. Close to 5th Avenue and the beach, yet far enough away from the noise to bother you. We also had a situation where we needed to move to another room, the staff responded wonderfully!

This Condo hotel is very well decorated, feels quite Mexico. The staffs are very friedly and helpful. The location is great, walkable to beach, to FIFTH AVENUE, and to ADO terminal. Tons of restaurants nearby. The room is big, nice and clean, the only shortcome is our room facing 15th Avenue, a bit noisy. Everything else is so satisfied. Playa Del Carmen is a nice place to stay, we will definitely come back.

I cannot recommend to book this Hotel at all. They charged me with 50% prepayment and free cancellation option. I had to cancel it. This was end of August. 2,5 Month later still no refund. Unacceptable service and do not stick to the contract. If you book it make sure without prepayment. Do not trust the Hotel terms and conditions! Best regards Marco

very spacious one bedroom apartment. Decorated in style, huge bed, comfy couch sufficient bathroom. My room was very bright and well decorated. Cozy lihing and very quiet airco as well as a quiet fan above the bed and in the living room. For the price I paid i was not expecting such a nice place. Pool was lovely and the whole building and patio was clean and looked lovey. Small details as the lovey fresh perfume that was vaporated made this place a great home. beach towels are available free of charge. Location is perfect, just a 5 min walk to the beach, restaurants are just around the corner. Supermarket opposite the apartments. The only downside was that there was nothing in he kitchen, no salt, pepper or cooking oil. This is a shame if you want to cook meals. It would be nice if they would leave the bare essentials hat previous visitors left behind. ||I would definitely return here, especially for this price!