Fable Auckland, MGallery

Fable Auckland gets a lot right. The rooms are genuinely lovely: bright, modern, and a very decent size by city-hotel standards. It feels considered rather than cramped, and there’s a calm, stylish vibe once you’re inside. That calm, however, depends entirely on which way your room faces. If you’re on Queen Street, prepare to be woken by either enthusiastic late-night revellers or the street cleaner making his very thorough rounds at around 4am. The lack of effective double glazing is… noticeable. The gym exists, but only just. It’s on the very small side and better described as a quick cardio pit stop than somewhere you’d plan a proper workout. One unexpected quirk: the artwork. Ours was bolted on slightly uneven. A small thing, yes - but if you have even mild OCD, it may quietly ruin your evening. Overall, a stylish and comfortable stay with good-sized rooms, but light sleepers (and symmetry lovers) should choose their room carefully.

A rather interesting and unusual hotel. Situated in a very good area of Auckland on Queen St near the waterfront. This is a quiet area with very little of the noisy traffic that one encounters in many well known urban hotels. Beautifully outfitted and in excellent condition the rooms are well equipped with coffee machines (that can make tea as well), comfortable seating and even accessories such as shoe horns and creams and hair dryers. However, no working desk area and limited storage. The most controversial aspect of the rooms is the bathroom which has a toilet surrounded by slightly transparent glass walls that do not give one a real sense of privacy. The restaurant was completely empty when we went for "Happy Hour" drinks. (Available 4-6 pm). Perhaps we were too early? Only one couple at Happy Hour. The employees seemed somewhat subdued, down; and quiet. Our rate included breakfast. I ordered soft boiled eggs. They arrived, totally hard and rolling around inside a soup dish. How was the cook expecting how I was going to eat them? These details are a shame as it is basically a very attractive property. Just needs a better and more caring management?

I’ve wanted to try this hotel for a long time and booked over a year ago for a special occasion.|The staff are lovely and helpful. The bed was very comfy. Hotel in great location. That was where the good stuff ended.||The room smelled very musty. Had to have the balcony door open for extended periods of time and room smelled if left shut up.||The hot water ran out during my shower the first morning. The shelf in the shower was not secured properly and couldn’t be used to place shampoo etc on.| |The hot tub had broken and was under repair, which we weren’t told until we tried to use it.||If you are coming by car, don’t. It’s a nightmare. I got abused by the courier driver while trying to drop off luggage and get car put into valet. My husband had to go around the block multiple times. ||The room seemed to be missing some of the elements you would expect of a 5 star hotel.||On another note- we were on the 8th floor. The lift only goes to 7th. We are fit, so didn’t worry us.||Not many amenities for a 5 star. Not worth the price tag.

Recently stayed at the Fable and was disappointed. Definitely not 5 star as they claim. The elevator doesn't go to the top floor, if I had lots of luggage I would have been annoyed. Buffet was awful and neither of us could finish our plate of food. Bar shut early and we couldn't get our welcome drink, room wasn't serviced. Only saving grace was the bed was fantastic. Genuinely one of the best hotel beds I have ever had. Massive + comfortable.

Such a gorgeous boutique and small hotel. Every part of it is just simply exquisite and pretty. Lovely attention has been made to its décor and has I really felt as if I was in awe of its beauty and class.| |Our room was on the small side but we made do and it had all of what we needed and required for our two night stay. Including a Nespresso machine which capsules were replenished daily.| |The hotel breakfast buffet was incredible.| |The service we experienced by all of its staff was most professional, helpful and friendly.| |We really enjoyed our stay here, we highly recommend it and would adore to return to stay again in the future.

This is a great overall hotel. The service is wonderful, staff friendly , it’s clean and the rooms are nice. The highlight for me was how efficient the aircon was and also how beautiful the lobby/restaurant area. I had breakfast here 3 mornings and the food was very decent. Location is good. Very central and very close to everything in Auckland CBD. The only downside for me is that there is no pool.

We stayed here over the weekend for our wedding anniversary, having booked a few months in advance expecting something special. Unfortunately, it didn’t quite live up to the five-star label or the glossy website photos. When we arrived, there was no greeting or concierge, we had to ask where reception even was. Check-in felt casual, not polished. The valet parking process was vague; our car was simply taken with no information on where it was going. The room itself looked nice at first glance, but the minibar was empty, the shower shelf was half falling off, and only one set of towels each was provided. The spa had been “broken” months earlier when I first enquired and was still out of action, which really shouldn’t happen at a five-star property. The sauna we booked had a broken light, so we sat in the dark, not quite the relaxing experience we were expecting. Breakfast was another let-down. It was advertised as à la carte, but it turned out to be a standard buffet with lukewarm food and below-average coffee (at a premium price). Service throughout felt indifferent. No one offered help with bags, no one asked how our stay was when checking out, and we weren’t given a receipt or follow-up email. To top it off, our credit card was overcharged and had to be corrected later. In short — it’s not a terrible hotel, but it’s definitely not five-star quality. We won’t be returning, and I’d suggest management take a serious look at the details and service standards if they want to live up to the brand they’re advertising.

Stayed at Fable for work for two nights. I had stayed before but this experience was no where near as good as my previous stay. The staff were lovely and room service food pretty decent. However, the room I was in was dreadful. The window was boarded up and for $270 a night this was bizarre, very unpleasant and made the room feel like a cave. The fridge did not work at all and the hotel information on the TV did not work. I pointed this out to hotel staff on my first night but this was not fixed during my stay. There were awful squeaky floorboards by the bed which was pretty unpleasant. I won’t be returning.