Kaan Karakaya
Google
I’ve been a loyal customer of Suits by Susan (No. 269 & 271) since 2019, and after so many years and countless visits, I can confidently say this is hands-down the best place in Shanghai to buy suits and shirts — and likely one of the finest tailoring experiences you’ll find anywhere.
From the very first time I stepped into their shop, I was impressed by the professionalism, attention to detail, and the genuine care Susan and her team put into every piece they create. Whether it’s a classic business suit, a tailored shirt, or something more unique, the craftsmanship is always impeccable. Over the years, I’ve had many suits and shirts made here, and the quality has been consistently top-notch.
What truly sets Suits by Susan apart is their dedication to customer satisfaction. On the rare occasion that something wasn’t quite right — a fit that needed adjusting or a detail I wanted changed — the team never hesitated to make it right. They listen carefully, offer thoughtful suggestions, and go the extra mile to ensure you walk out happy and confident in what you’re wearing.
The fabrics they offer are high-quality and varied, with options for every taste and budget. The styling advice is spot on — modern yet timeless — and you always feel like you’re in the hands of someone who understands not just fashion, but how to make you look and feel your best.
In short: If you’re in Shanghai and looking for high-quality, perfectly tailored clothing with outstanding customer service, Suits by Susan should be your first (and probably last) stop.