Fairfield Inn & Suites New Orleans Downtown/French Quarter Area

I travel for work and have been to a lot of Fairfield Hotels and this one is what I would say, below average. Staff is below average - I spoke with one kind gentleman the entire time. The rest of the staff could care less. Im currently gold tier and crossing my fingers for a "complementary upgrade" from my booked King room but I received a down grade with two queens. I didn't even bother to ask why it was changed because there was attitude as soon as I walked in. Breakfast was average. Location was great, room was great, housekeeping was fantastic. I parking at a nearby parking garage for $30 a night and would recommend doing that. I wouldn't stay here again.

We had a great stay at this hotel, the staff on reception especially the young man who greeted us most days we were there was always smiling, he was also very helpful whenever we needed to know anything. The room was big looked like a small apartment with a seating area, kitchen area etc which was a surprise 618. Breakfast was impressive so much choice. This hotel is in a good position you can walk everywhere from it.

I like to stay at the FFI when I vacation as it is a reliable, solid choice. This time it was just a place to sleep. My biggest complaint was that the AC was out for TWO DAYS when we were there and no one told us or offered anything for the inconvenience. We told the desk that the room was 75 degrees and that’s when they told us it was out. We saw a pile of fans in boxes in the office but she said it would be fixed by the end of the day. It wasn’t. Btw, I’m a gold elite. No upgrade offered at check in, no compensation for 2 days of no AC. Breakfast was just okay, same 3 hot dishes all 5 days. I picked up an orange and it broke in half, rotten. Beds were comfortable, had daily housekeeping, and a short walk to Bourbon Street. Walls are paper thin, you hear everything in the next room. One staff member was kind, the rest were indifferent or rude. OH, don’t think you’re going to enjoy a drink at the nice bar, it’s permanently closed, which you don’t know until you get there. There is an ALOFT close by, maybe try there instead.

The hotel appears to either have been recently remodeled or is new. I am not sure about the reviews complaining it is outdated. But, outside noise may well make it hard to sleep. I was on the street side and see other reviews about the alley side that say the same: The windows are single paned and this is a loud city. On the fourth floor I can hear concerts, street rowdiness, cars, trucks and sirens late late into the night. I turned on the fan overnight and made do with that as a white noise machine. That said, it must be worse for hotels closer to Canal or Bourbon Street. There is a VERY good restaurant called Copper Vine just a few blocks away.

Nicest Fairfield Inn i have ever visited. Very nicely remodeled. Great location and friendly staff. Room was surprisingly large for price and well equipped. Nice bathroom and amenities. Breakfast (self service) was free and not your typical continental style but somewhat gourmet. This was a pleasant surprise to us.

The best thing about this hotel is its proximity to the French Quarter, Bourbon Street etc. Everything else was unsatisfactory. I was charged for 3 nights of parking when I did street parking one of those nights. The rooms are dated and in need of upgrades. Couch in room had visible dirt stains and water pressure in shower was super low. The elevators seem dangerous and unsafe!! They are loud and very unstable. Walls are paper thin in rooms which means you can hear everything happening in adjacent rooms and in the hallways. Also was annoyed by staff and guests smoking directly in front of the hotel entrance as I do not smoke. Restaurant in lobby is closed so you’ll have to leave the hotel for meals other than breakfast. Will not stay here again!

My stay at the Fairfield Inn & Suites New Orleans Downtown/French Quarter Area was wonderful. The lobby is gorgeous and the rooms are the perfect mixture of old and new. The only issues I had were one elevator went out and the extended wait for valet even though we called ahead. But even with those mishaps, I definitely plan to stay again.||There was one gentleman at the front desk, I don't remember his name, but we called ahead for valet and when we arrived downstairs 20 minutes later we were informed valet had not even been called. This could've made us late for our swamp tour but thankfully we had chosen to leave early and had the time to spare.||I had never heard of a king/king room prior to my stay at the Fairfield but I was pleased with the option. The decor was modern with the lighted mirrors and spacious bathrooms but the exposed wood beams and murals of the old street cars brought in an antique flair that makes this design very New Orleans.

I enjoyed my stay at this establishment. The location was walking distance from several eateries, drug stores, beauty supply shop and other places. It was a little different parking to unload your suitcases, but other than that, perfect location if you want to explore the city. This location was also close to the dock if you’re going on a cruise.