Fairmont Dubai

Hostess Sonai made our dining experience unforgettable. From the moment we walked in, her cheerful demeanor and welcoming smile created a pleasant atmosphere. She seated us quickly, ensured our table was perfect, and regularly checked in with genuine care. Her professionalism, patience, and excellent communication made us feel valued as guests. The way she managed multiple tables so calmly was impressive. She’s a true example of what great hospitality should be. Restaurants need more people like Sonai—attentive, kind, and always ready to go the extra mile. We’ll definitely return because of her warm service and hospitality.

I had a wonderful experience at the hotel, and I want to especially commend Sonai for her outstanding service. From the moment I arrived, she greeted me with a warm smile and genuine hospitality. She was professional, polite, and always ready to help with anything I needed. Her attention to detail and friendly attitude made my stay much more comfortable and enjoyable. It’s rare to meet someone who goes above and beyond to ensure guests feel welcome, and Sonai truly did. She is a great asset to the hotel, and I look forward to returning because of her excellent service.

Hotel Feedback for Receptionist – HOPE I would like to share my positive experience during my stay. Your receptionist, HOPE, provided exceptional service. She was polite, friendly, and very professional. Hope welcomed us with a warm smile and was always ready to help with any questions or requests. Her hospitality truly made our stay more comfortable and enjoyable. Thank you to Hope for her outstanding service. She is a great asset to your hotel.

I recently spent around 10 days at Fairmont Dubai, and it was an outstanding experience in every way. From the moment I arrived, the staff went above and beyond to make my stay comfortable and memorable. A special thanks to Sofia and Ana at the front desk, who were always warm, professional, and ready to assist with anything I needed. The housekeeping team, especially Asiful, did a fantastic job keeping my room spotless and well-prepared every single day. I’d also like to express my appreciation to the kitchen staff — Ashish Bhandari, Zahid Munir, and Mandeep Bhardwaj — for their exceptional service and kindness. They made every meal enjoyable with their polite attitude and genuine hospitality. The hotel itself offers excellent amenities and a welcoming atmosphere, but it’s the people who truly make it special. I felt cared for and valued throughout my entire stay. Highly recommended for anyone seeking a luxurious and genuinely hospitable experience in Dubai.

I booked my stay at the Fairmont Dubai as a celebratory graduation gift to myself, and I can confidently say it was the best decision I could’ve made — everything was 10/10! A special shoutout to Zafar, who provided exceptional service throughout my stay — professional, attentive, and genuinely kind. He truly made a difference in my experience. From the moment I arrived, the customer service was outstanding. The team went above and beyond to make me feel special, even surprising me with a beautiful cake and a signed photo frame to mark the occasion — such a thoughtful gesture that added a personal and memorable touch to the trip. The cleanliness of the hotel was impeccable. My room was always spotless, and I’d like to say thank you to Jevan, Kaisar, and Robot from the housekeeping team for their incredible work. They kept everything in perfect condition and were always courteous and efficient. And the breakfast was good too! Overall, I couldn’t be more impressed. The Fairmont Dubai exceeded all expectations, turning a special trip into something truly unforgettable. I highly recommend it to anyone looking for comfort, class, and world-class hospitality. I’ll definitely be back!

I had such a wonderful stay at the Fairmont Dubai. It’s a truly beautiful and elegant hotel, but what really made the difference was how comfortable and welcomed I felt from the very start. The whole team was kind, attentive, and always willing to help, which made my experience even more special. I especially want to thank Aya, who was an absolute sweetheart — so friendly, caring, and available throughout my stay. People like her leave a lasting impression. I also really appreciated the upgrade I was given and how flexible everyone was with my requests. It’s rare to feel both pampered and genuinely cared for. Another big plus is the location — it’s super convenient! Of course, taxis are easy to find, but having the Red Line metro station just a few steps away makes it even better. It’s a practical and budget-friendly option to move around the city. 3 stops away from Burj Khalifa. I highly recommend this hotel and would love to come back again soon. Thank you Fairmont Dubai for making my stay so memorable!

Very nice breakfast The restaurant feels calm and it is clean. Gisso’s beautiful smile at the entrance immediately set a positive tone for our meal. Satish was attentive and professional throughout, we never had to ask for anything twice. Together they created a perfect morning experience.

This is our 2nd stay here and every time it gets better. From the staff outside helping you to get taxis and opening car doors. Rooms are modern and spacious and kept very clean. Staff are all friendly and more than happy to assist. Mandeep, Sonai, and Peace who work in the buffet are very attentive and helpful and made our stay very pleasant. The food is tasty, options arnt as wide in comparisons to other hotels however if you make a request they are happy to accommodate. Great location and situated only a few minutes walk to the metro. 30 mins from the palm and local taxis are reasonably priced to use to get to and from