Fairmont Dubai

This is what a great hotel looks like. Staying at this hotel was a wonderful experience. The hotel building is very characteristic, it fits into the Dubai city center. The hotel lobby is spacious, provides a place to relax or wait comfortably. Compositions of fresh flowers give this place a special character. The hotel is perfectly located, access to all attractions is easy, regardless of whether you use taxis or the metro (I recommend the metro - wonderful views). Already during the hotel booking and arranging the details, the hotel staff showed themselves to be very helpful, providing all the information. After arriving at the place, it only got better. Our stay was short, but we felt like special guests. In Dubai, my wife and I celebrated her birthday. Thank you very much for the warm welcome, and in particular for highlighting this important day, both with a cake to welcome us and decorating the room the next day. We are sure that we want to come back to Fairmont Dubai

I recently had the pleasure of staying at the Fairmont Hotel, and I must say that the level of service was nothing short of outstanding. Among all the wonderful staff, one person truly stood out—Godwin, one of the waiters on the specials service team. Godwin's professionalism, attention to detail, and warm demeanor made every dining experience memorable. He went above and beyond to ensure our comfort and satisfaction, always serving with a genuine smile and an incredible sense of hospitality. It's rare to encounter someone so dedicated and passionate about what they do. Godwin is truly unbelievable—a shining example of excellence in service. Because of him, our experience at the Fairmont was not just luxurious, but also deeply personal and welcoming. He is a true asset to the hotel.

I booked the hotel to celebrate my daughter's birthday, and I wanted to express my heartfelt thanks for making our stay so special. We truly enjoyed the family trip, and the thoughtful gift you arranged for my daughter was such a lovely surprise—it meant a lot to us. She was absolutely delighted, and I’m incredibly grateful for the extra effort your team put into making her day memorable. Thank you very much for your warm hospitality and for creating such a joyful experience for our family.

Sana I just wanted to take a moment to say how much I appreciate you. Your grace, strength, and the way you carry yourself are truly inspiring. Thank you for being such a remarkable woman—you make a difference more You’re such a graceful and thoughtful woman.” • “Your strength and kindness inspire everyone around you.” • “You bring light and warmth wherever you go.”

Excellent. The room was spacious and elegantly decorated, blending modern luxury with local touches. The bed was exceptionally comfortable, and I had a great view of the city skyline. Housekeeping was prompt, and the room was spotless each day. The bathroom was large, with a rain shower and premium toiletries. The staff truly made my stay memorable. From concierge to housekeeping, everyone was friendly, responsive, and respectful. A special thanks to Mr. Ahmed at the front desk who arranged a last-minute airport transfer with ease. Overall, my experience at the Fairmont was exceptional. The combination of luxury, service, and local flavor made it stand out. I highly recommend this hotel for business travelers and families alike, and I would definitely return.

During my recent visit to this hotel, I had to go through a strict but well-organized security check before accessing the basement area. The process is managed by a lady security officer named Rose, who is both professional and extremely attentive to detail. Be prepared—no ID means no entry. Rose is very clear and firm about this rule, which I believe is an important step in maintaining a safe environment. If you want a smooth and quick clearance, make sure all your personal details are accurate and ready. Otherwise, the process might take longer and could feel a bit frustrating. That said, I genuinely appreciate the level of security awareness shown here. Rose is not only strict but also very helpful. She ensures that everyone follows protocol without compromising on respect or professionalism. Kudos to the hotel for prioritizing safety, and especially to Rose for her dedication to keeping the premises secure. Keep it up!

A mixed bag when it came to our stay at the Fairmont. Of course the hotel was of a great standard as you'd expect but lots of things could be better too. We stayed in the Fairmont suite which had a main bedroom and separate living room - lots of space considering we had our 1yr old with us. They also provided a cot with an additional mattress in it as requested which was great. The main bed however wasn't so comfortable, duvet was thin and not nice. The air conditioning was one which blasts on to lower the temp and then switches off rather than constantly keep the temp regulated. The bathroom was not great as the shower would always leak (no matter how much you try to keep the door closed), and the waterfall shower option was terrible. Breakfast was quite good, maybe a little more selection would be nice but the service was impeccable and the staff at breakfast did a lot to help us with our baby. Check in staff weren't that friendly which isn't what you want after a long flight. The hotel can be noisy especially at weekends with music coming from somewhere. Room service (for food) can sometimes take far too long but the hotel are great and cleaning the room whenever you want. Lastly, the car drop off area is a nightmare with valet parking causing traffic jams. Overall, considering it's the Fairmont and what you pay for it, was not so impressed.

Feels like home, had a wonderful time and they took good care. Thank you so much Ozzy, you have been amazing hostess and make things easy when it comes logistic issues. You took initiative and easy to talk to, thank you so much.