Fairmont Grand Hotel Kyiv

In general an awesome hotel. The staff is polite, professional and generous. Rooms are very clean, perfect beds. The style is contemporary-luxury, so it grants a cozy atmosphere. The breakfast was top notch and the service at the restaurant was splendid. Recommend choosing rooms with a river view for astonishing scenery. But if you want some rest and quietness - worth choosing atrium view. Worh considering your stay here.

My first time back at the Fairmont for more than 2 years. Not many people staying in the hotel for obvious reasons. It was nice to see familiar faces among the staff. Service was excellent as normal. Hope to return sometime sonner than another two years.

Thank you to the brilliant Fairmont team for looking after our film crew so well. I highly recommend this hotel for its excellent staff, the security of its facilities including a bunker and its wonderful rooms. The Fairmont made sure we were able to focus on our work in safety. Their staff went beyond the call of duty to assist in every matter. We are grateful for everything and hope to see you again. Best wishes, Edna

I had a nice experience in the hotel. Location is good, there was a view from the room to the river because of kind upgrade. Service is great, all the requests were done fast. I liked the breakfast, but it starts at 08:00 at the moment I stayed there. Special thanks to Roman, who made my experience of the breakfast very good. I stayed in the hotel 2 days, but he remembered my preferences and noticed details. Also people in parking are very nice and helpful.||There is restaurant only on the second floor. The service was good, but the choice of food is general with no specific cuisine.||Spa works at this time from 10:00 to 20:00, you need to book sauna 1 hour before. I didn’t have time to go there.||||My experience in Fairmont hotel is good.

Great hotell with an even better breakfast buffé

We were in this hotel for 4 nights. We were satisfied from the first contact. We had a room on the 9th floor overlooking the river. Absolutely amazing view. It slightly disturbs the noise from the highway, but the hotel can only influence it by replacing the windows, but the view balanced it. The staff helpful and helpful and the concierge arranged for us what we needed and was very helpful. Breakfast excellent and sufficient. There was just a small pool in the wellness, but we knew that on arrival. The restaurant was a big disappointment. The service was fine, but the food, which looked amazing on the plate, the tastes were completely unbalanced and completely overcharged. Basically, I was glad I ate it quickly. It's a shame, because this hotel deserves good cuisine. So if you want to eat well, choose another restaurant. The hotel bar is beautiful and with a good atmosphere. Despite the fact that the restaurant was the weakest link in the hotel, I give the full number. The restaurant cannot be evaluated separately.||Otherwise we will be happy to return to the hotel.

Wonderful hotel, run by a great staff!!! I was treated like a king during my recent 8 night stay. Room was upgraded for no charge, breakfast included was delicious. Location was incredible. I think what made my stay so very great was the staff. They treated me so well I could not have been more pleased. I can't wait to come back to Kyiv and I will not consider any other hotel.

Stayed at the Fairmont Kyiv for three nights and I have to say the overall experience was very disappointing. ||The positives were the room was spacious, clean and had a very luxurious feel. The spa and pool were also very nice and the staff at these facilities were very polite and courteous.||However, the staff outside of the spa were very dismissive and didn’t seem to care much about the guests. On check in and check out, they were both very slow experiences while they decided to check in other guests first. The maids would still knock on the door to clean the room despite having a do not disturb sign on the door. ||We didn’t eat at all at the hotel as the first morning we went down for breakfast and we were told “Nothing is vegetarian on the menu”. As a 5* hotel surely you could cater to your guests needs and make something by request? Does it necessarily have to be written on a menu for it to be served? ||There are plenty of lovely hotels in Kyiv so I would advise staying elsewhere.