Mrs Debo
Google
Very disappointed in the resort, there was no lift access to your rooms. We had to carry our luggage, 52 steps to the room. I do not know how this is compliant, especially for servicing wheelchair access The place was built in the 80s and it really needs a good refurbishment. Compared to other resorts for example On The Beach next door, this is very low standard in comparison - it doesn't even have a public toilet in the pool area. You would have to go back to your apartment to use the bathroom facilities. They give you two bathroom towels when asked the cleaner if we could take two more but we were refused, as we were only staying six days if you stayed seven days they could have replaced the towels, and clean your apartment, but this needs to be changed. If you're staying there for six days every three days your sheets and towels should be replaced, for what we paid $900 a day this is not good enough. The furniture is old there's no luxury in the apartment. The bed is very small and uncomfortable.
It needs a through clean.
On The Beach Resort is a hundred times better, it's newer and has a lot better facilities. Oh and the bathrooms are old, small and cheap quality. Shower head doesn't have a shower hose. They must put in a lift to have access in every room and do a major overhaul for the whole of the apartments. If they want their business to survive compared to their oppositions everywhere.