Fajardo Inn

The hotel was nice, the pool was very nice, but there is no swim up bar, although you can see it is not listed as an amenity, there are pictures of it, it is not in use. The room was affordable and nice for the size and group I had. The staff were very nice. It was just underwhelming. We had 5 kids with us ages 9-12 and they loved it, I just really wish there was a bar!

We absolutely loved our stay at the Fajardo Inn!! It was so beautiful, a really lovely family style room with space for all 6 of us to enjoy comfortably, & so many great amenities! Staff was very friendly & the beaches were a quick drive away! We loved the great accessibility, resort experience and beautiful views for an excellent price!

During our stay at the Fajardo Inn (May 3–6, 2025) we discovered mold inside both nightstands (see photos). I have asthma and coughed throughout the trip, once I saw the mold, I understood why. This is a serious HEALTH HAZARD that no hotel should expose guests to.||Once we saw the mold, we checked the bed more carefully and were horrified to find the mattress stained yellow with hairs on it. It was absolutely disgusting and made it clear that cleanliness is not a priority here.||The problems didn’t stop there. Our door key constantly stopped working, forcing us to walk a full 10 minutes each way to the front desk to get replacements, sometimes even in the middle of the night. This was both exhausting and unsafe.||The Wi-Fi did not work, there was no hair dryer, no instructions for the safe, and the lighting was unpleasant. Amenities were misleading: the pool bar was closed, and the only open restaurant was overpriced and served very low-quality food. Also, you’ll be eaten alive by the amount of mosquitoes in this place.||At the pool, staff searched our bags and told us we could not bring in our own water or anything at all. They even refused to let our friends bring water for their baby. The only way to have water was to buy it from the front desk that you have to walk around and up the hill. Never in my life have I been told I could not bring water to a pool. In the Puerto Rico heat, this is not just unreasonable, it is dangerous.||On the day before checkout, loud construction started right outside our room with no warning. It completely ruined our day when we were trying to relax. When we tried to get help, we were lied to repeatedly about where the manager was, and when I finally reached the acting manager by phone, she was dismissive and then hung up on me.||On our last day, we spoke directly with the manager, Mary Bell Lopez. She was rude and unprofessional, told us that since we booked through a third party it was not her problem, and then walked away without apologizing for the mold, the mattress, or anything else. Later, when Chase Travel (our booking platform) called multiple times for a refund, the hotel denied it and refused to answer their phones.||Between the mold, filthy mattress, broken keys, unsafe pool policies, construction noise, dishonest staff, and refusal to take accountability (especially by manager Mary Bell Lopez), this place is nothing short of a SCAM. We left feeling unsafe, disrespected, and cheated.||For over $200 a night, this was outrageous. I strongly urge travelers: avoid this hotel at all costs. Puerto Rico has far better, safer, and more honest places to stay.

Didnt stay at the hotel but did the resort pass you the pool facilities and they were AMAZING! The 4 stars is because i think the bird area could be more taken care of with better visibility to the birds. Also has mini gold which is great!

I had the most incredible two-night stay at the Fajardo Inn! From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. The food was absolutely delicious—fresh, flavorful, and full of local flair. The entire atmosphere was peaceful and relaxing, and the service was top-tier. This was hands down one of the best hotel experiences I’ve ever had, and I can’t wait to return!

Terrible Experience – Avoid This Place at all cost! I have never had to be so angry to review like this. From start to finish, the staff were rude and unfriendly. The “resort” had loud construction right by our room without informing anyone, so no one could rest. At the pool, security actually searched our bags for drinks, even though all their bars and restaurants were closed. Very false advertising and trying to scam you every single penny. Now they charged me the deposit money and that money has never returned. I have been called the place so many times as well as email them. Our room was sub-par: sheets are dirty, smelly. Everything is outdated and rusty, loose faucet, no water provided, and faulty key cards that barely worked. Our friends’ room even had black mold under the bed. Management was dismissive and rude when we raised these issues. Unbelievable. Please stay away everyone. This's a BIG SCAM PLACE

I'd go to use the pool and eat at the restaurant. Won't catch ne staying there again. First night, they told us there's a cofee shop that closed at 9. And after we walked there whoever manages it closed it early. We were hungry and had to bed hungry cause theres no room service and just one mexican restaurant that was closing (we ate there next day and its really good) Theres no breakfast. Which is so strange for a "hotel" theres no microwave or cofee machine in the room so if you need cofee you have to wait until 8am to get DRIP COFFE. If they open or close on time. We saw a microwave and toaster on the lobby on the last day. but it would've be nice to get this info at check in The rooms are ok. There's not a lot of service. They gave my grandmother a room that had watter on the floor, probably for days/weeks. It smelled humid fungus type of smell. So rooms are not reviewed beforehand. Our room had a table with one chair, and I called to have them bring me another and it never happened. Pool area is beautiful, but I believe there was an issue with the clorox since my fam have been itchy for days.

The room was impeccably clean! The property grounds are very beautiful with tropical landscaping that invites many birds. Our room was very spacious, the bathroom had great water pressure, and the mattress was very comfortable. The hotel has a very helpful staff, and the room service runs until 1 am. If you are looking for a stay near El Yunque or a quick ride to take the Ceiba Ferry, this is your place to book.

We thought this inn was very nice. The area of Fajardo is kind of rough but I'm guessing it was impacted by the 2017 hurricane. There is a security guard previewing cars that drive in and patrolling around the hotel at night. The two pools are peaceful and gorgeous. Restaurant food is okay. Really nice grounds. The rooms are clean and fine too. We stayed for around $150/night which was totally fair.

Scary place, if you get rooms to the end, on ground floor. This building is aside from the main hotel, it's a 2 floors building, close to next door private house. Be careful, there were someone trying to break into our room, jacking up the door, around 3:00 AM. Affortunetly, I was awake, started screaming for them to go away, and immediately call front desk, who sent security to check on us. The night after, our last night there, I couldn't sleep, stayed up all night. Be careful, try to get rooms on main building where the front desk office is at.

I ended up staying here due to my flight being cancelled and being placed here. During such a frustrating time the employees and general manager did everything to make us feel at peace. I had an easy check in process! The views from here are breathtaking! This is a must if you're visiting Puerto Rico! 10 out of 10 experience. The room was very up to par and also has amazing water pressure/ hot water which is not very common everywhere in PR. I will definitely be coming back to stay my next visit to PR.

We stayed for a week. The room was updated and clean. We stayed during off season so not people around. We had the pool to ourselves most days. The work out facility is open odd hours from what we are accustomed to Georgia. We chalked it up to island time. The room has a large (for a hotel) fridge and a microwave. It all worked well. We were able to do a load of laundry on site before we came home. We enjoyed our stay.

The room itself was clean and comfortable. We had a nice view from our balcony. The elevator wasn't working which made it difficult to carry our luggage (I have rheumatoid arthritis). The air conditioner worked very, very well.

The most horrendous customer service & hospitality I have ever experienced. Arriving a couple was checking out for the amount of mosquitoes on closed property. These morons would leave the door open of the main building which allowed infestation of them. Secondly, the complete door handle broke off and the security lock on the door was missing. I as well, saw TWO ROACHES in my draw while attempting to put away clothes. All this was expressed to front desk, the incapable manager did not bother to call or reach out. Additionally, I checked once one at the front desk, the manager spoke in Spanish saying she isn't available. This resort should be shut down ! The vast availability of rooms, you decide not not place your valued customers in comfort.

ROACHES ROACHES ROACHES..... The hotel rooms smell musty. We had to ask for the mattress cover to be changed because there was blood on it. When the cleaning lady cleaned the rooms she took dirty towels out of our dirty towel pile ​and folded it back up to be reused. We knew this because there were stains in the towels. Management refuses to speak to me so I decided I will let all the world know how poor the service is at this hotel

I stay here all the time for BA. It's ok. Could use a renovation but for a place to sleep, it works. The wifi sometimes is spotty. Rooms can be really far from the main desk which is good and bad. In the main building there's a really nice terrace to just chill.

This is an ok place to stay for a day or two if you need to catch a ferry so where. The place has no good signage to find the reception or parking lot. The check in time is very late and the check in is horrible. We only saw one young lady that seemed to be very professional with the guests. There is a surprise deposit of 250 dollars for the stay. We received no directions or descriptions of the amenities. There is a small old elevator with a sign that says one person at a time. The rooms are very basic , they are ok, However, the toilet kept getting clogged. Will not be going back there.

Worst hotel experience ever. Our room was crawling with ants and it was disgusting. We asked to cancel our reservation and we found alternate acccomodations. The inn said that they would cancel our reservation - they have not cancelled the charges. Crappy hotel, bug infested, and their accounting system is a disaster. STAY AWAY!!!

Pretty nice place but be ready for some jankiness. 1- ROOMS were clean and comfortable and generally clean (but did find an abandoned hairbrush under the bed...) 2- LOCATION was pretty good but having your own car is probably a necessity, more on that later. Within 10 minutes (driving) of food, beach, and other activities. Not too bad. 3- POOL was the best part. Multiple different pools, on with a small slide and even one long enough to do laps. Also a poolside bar with your standard drink assortment. Very family and kid friendly, no lifeguards. 4- AMENITIES was where the jank began. Reception and website say there are 2 restaurants on site. They were never open when we were there, and the staff said "changes coming soon?" Felt like false advertising. Also, pool Batman said a chef comes on only Tuesdays (?!?) but the chef never came. Barman can make fried bar food though. Also, reception said there was breakfast everyday... Nope! No breakfast, you have to drive to get that (luckily a PR bakery with decent sandwiches is down the road, but really?). So either the staff doesn't know all the info about their hotel or they are misleading. So be warned. OVERALL- need a car, don't expect any food accommodations, and enjoy the room and pools. I would say a solid 3/5 but others in my group were more generous at a 3.5/5.

Don't book this hotel! It's a shithole!!! The dining is $45 per person. I sincerely think it is the worst buffet I have ever had in my whole life. Today is Dec. 31, DJ has been played his music for over four hours. It is so loud that I can't even hear people from the same room. The music transcend the wall as if there is no barrier. Besides, the Wi-Fi sincerely can't be worse. I sincerely regret my decision of being here. Some advantages: there is a clean pool. Staff are nice.

Yikes .... what can i say. Pretty much a s***hole. Like a cheap motel with bigger rooms. If the price was cheaper I'd say it's decent but for $200 a night just not worth it at all. I wouldn't pay more than $70. Sheets are rough, odd smells, customer service sucks. Just not good. Sorry not sorry.

I arrived 7/7/2020. Told receptionist reservation was for my 2 grandkids and myself. She stated reservation showed for 2 people (sure my error after multiple search) and children (9 & 14) were not allowed in room reserved due to it having a balcony. Additional cost of $49+fees for a diff room to accommodate3 people. She asked about my nephew and niece, who were there with me, and I explained they were not staying with me, they were staying with their mother (my sister) at PeñaMar Ocean Club. After a little discussion, with major attitude from Receptionist, I asked about their cancellation policy. She stated I had to call third party company used to make reservation. Spoke to Rep from third party company about additional cost and policy for cancellation. He said he would contact front desk and attempt to negotiate a reasonable rate for me. Five min later, he came on line and said that Receptionist stated that I was there with 5 people, reserved for 2, and trying to check in 3. WHAT??? I explained about my nephew and niece and after a few search, I didn't notice that people option went back to default of 2 adults. He apologized and tried to call back Receptionist but she didnt answer. By then my sister was there so I introduce her and again explained about the kids and asked her why she told Rep that I was trying to sneak 2 people in? Her response, I'M CANCELLING YOUR RESERVATION, GET OUT OF MY HOTEL, GET OUT OF MY HOTEL NOW!! Not sure if I'm getting a refund, but I'm appalled, that this person, who doesn't know who I am, would call me a LIAR and assume I'm trying to get over. smh

I very much enjoyed our weekend at Fajardo Inn in Fajardo, Puerto Rico. The room was larger than most other hotel rooms I've stayed in, and impeccably clean. The beds are very comfortable, the bathroom is spacious and well-lit. Fajardo Inn has a very large, beautifully landscaped garden pool that wraps around and has different areas for swimming and for sitting and talking. There is a cute miniature golf course next to it. These might be reasons enough to book a stay here, but I found that the standout attraction is not the grounds, but the people who work here; everyone is so pleasant and helpful. Everyone seems to be aware that theirs is not just a job but that each one of them is an ambassador of the hotel, of Fajardo, and of Puerto Rico. I would make but one suggestion: Although there are nearby breakfast restaurants, it would be very nice to have an on-site breakfast/brunch café. All in all, I highly recommend Fajardo Inn.

This hotel was an odd duck but I enjoyed it. I went at the end of season, so it was pretty empty and felt kind of deserted. However, the room was clean, very spacious and had a good view from the balcony. The pool and restaurant were nice, and the property as a whole was great. There are fruit trees all over and it is very relaxing. It's a great jumping off point if you are exploring the east side of the island. The price point maybe a little high for the value they provide but it was a nice stay all the same.

This place is an outright intentionally deceptive scam. They claim that they have a mini golf course, gym, poolside bar, water park, spa, 3 restaurants etc... but they DO NOT have any of this. They don't even have a restaurant at all other than one for take out to your room only, or any bar at all! It would be fine if it are advertised as a simple hotel.... But this place is advertised as a RESORT. If we had known it was more like a seedy motel, we would have stayed somewhere else. The fact that we were charged a $65 "resort fee" was INSULTING and absurd. We tried to politely get a refund due to the false advertising, and they refused. We ended up having to leave to stay elsewhere, even though they didn't refund us. Also Priceline was very unhelpful - will never be using them again.

DO NOT STAY HERE. DO NOT. DO NOT BOOK IT... YOU WILL NOT GET YOUR MONEY BACK!!! My cousin booked us this hotel, without checking Yelp. Reviews elsewhere were ok. We drove an hour and a half to get to this place. Pulling up looked like we were rolling into a deserted motel. No cars. No people. Run down. Totally creepy. We drove around trying to find life, finally found the front desk, and when we opened the car door, I instantly started to salivate and get sick. There was an overpowering smell of sulfur. I ran inside the building asking if I could see the room, they said was on the second floor, but they would get someone to show me a room. A very nice lady came from housekeeping, and walked me to a room downstairs. It was very dark and dingy, looked like an old motel. They were cleaning, so I couldn't smell much over the cleaner, but it definitely was not worth $200 per night. Like someone else said.... maybe $70. She was very sweet and showed me around the vicinity, but I was gagging from the smell, which she claimed she couldn't smell. The pool and golf course are quite a hike, and the only thing this place has going for it. But you can't be outside due to the smell, so it's even worth that. There is a ZERO refund policy. It's very clear why. If they can sucker people into reserving rooms before they see it, they are keeping all the money, because they know people will try to back out.. The 5 star reviews on other sites are all no name, no actual review, so you know they set those up to balance out the ratings. We were traveling with 2 small kids. The whole area was unsafe, surrounding areas, the actual Inn, the doors, windows, etc.. Not a place for 2 women and small children to stay AT ALL. We only saw 1 family of 3 on the property. And 3 adults at the bar at the pool. 1 man at the juice bar. No other cars. No other guests. Very unsettling. I cannot emphasize enough... DO NOT STAY HERE.

Do not book! BAIT AND SWITCH! NOT AS ADVERTISED! They do not tell you until you arrive that ALL BARS ARE CLOSES, SPA IS CLOSED, GYM IS CLOSED, ALL POOLS ARE CLOSED except for one, and RESTAURANTS ARE CLOSED except for one which you can only use to get takeout for your room. But you still pay a resort fee just to sit in a plain drab room. Even worse, there are no restaurants open within a half hour radius (Yelp says they are open but they are not). They will not let you cancel your room so you are stuck in this trap once you arrive. DO NOT BOOK!!!

My wife and I were there in September as we were checking in there's roaches on the Ground and on top of the cage where the bird is I couldn't cancel my reservation so we decided to stay as soon as it was time to go to bed. I got up to use the bathroom, and when I turn the lights on, there was at least four or five roaches, I notified the front desk didn't even get an apology was not given a choice to move to a different room. I did share my concerns about roaches getting into my luggage. I also express my concerns about having them in my luggage and bringing them to my home, as soon as I got home, I expected the luggage and sure enough there was about four or five roaches in the luggage. My wife and I were really disgusting when we checked out we did mention our concerns to the front desk not even an apology. They need to work on those roach infected rooms. Someone else that was staying in the hotel overheard me and said that they found roaches in their room also.

A few irrelevant"policies". Hot tub doesn't work, mosquito are living in the ceilings in the rooms, shower doesn't drain. Bed is rolling everywhere because it's an old style bed frame on wheels lmao kinda fun. But, Nobody here. The one ​Restaurant closes a​t 7. It's a shit show. Customer service is wack. The cool thing only is that the locals get to use this gym for free. Other than that this place sucks. Sorry not sorry.

My gf and I stayed here April 25 2022 and had a blast! Highlight of our trip so far and best hotel yet. We stayed here after El Yunque. Unsure of all the negativity but we really enjoyed it so will try to explain why we enjoyed it so much! The pools are gorgeous - mini bar in the pool - and are open from 8am-8pm. They also have mini golf, a tennis court, and the best gym I've seen for a hotel in PR. Yes - the main restaurants are closed but the pool bar is open. Can easily order food or just bring food with you. Jose was super nice. We are vegetarian and vegan and he custom made pizzas for us that fit our dietary needs. The food was also really affordable and drinks delicious too. We also met Frances who was the supervisor and she was really kind too. It's evident they take care of their staff. Made us feel part of la familia. Yes, they also follow Covid protocols, which is great. Keeps everyone safe. Wear a mask inside and helps keep the spread down. Highly recommend this place to anyone!!!

Be careful!! This hotel have a terrible manager,she speak bad with the customer and the hotel is so dirty,I saw many time rat !! The shower dose t works well,sometimes no hot water and problem with the toilets! Don't go in this hotel ,just advice!!

TAKE THE BIRD OUT OF HIS TINY CAGE. Love the views, pools and staff is very friendly. However, the bird sitting in the cage up front broke my heart. He spends his life day in and day out in a tiny cage. I hope the owner reads this and takes him to a bird sanctuary where he belongs with room to move and other birds. Beautiful birds like this do not belong in a cage, period. Very sad, ruined my stay.

The pools are nice and the room was big.. But we got bed bug bites.. All 3 of us did lol.. Also the man at the check in area was kinda rude. I had to have my little brother kill him with kindness just so that we could check in to the hotel!! This place is cool, but the service was just mediocre and the bed bugs are gross..

Not impressed. Who wants a landlocked hotel. No beach. But before I go there, we get in at 7pm and I ask the front desk where the pool is when I checked in. They gave me no map, and she knew I had kids. She pointed to the tiny nearby pool. Little did I know tglheybhad a 5x larger pool 59 years further down. Why the heck didn't she point me to that? Just a missed opportunity. The rooms were fine. Restaurant had nasty Guac from a bag, just not impressive.

Very nice pool area, little putting golf course, playground and wildlife. Even a little ice cream shop. Decent rooms, good customer service. Has a little resturant bar building that stays open late. 40 min drive from airport.

Bed Bugs Bite at the Fajardo Inn And management doesn't really care. Stayed there for a few days during our honeymoon to check out Bio Bay and the rain forest and instead left early because of the bed bugs. My wife's was bitten severely and we immediately checked out, and they refused to refund us! Not only that they wanted us to SHOW them where the bed bugs were - we showed them the bites. Ana Tores, the manager needs to be fired - she was awful and has zero people skills. She treated us like we were trying to pull something over on them. I normally NEVER write reviews unless the place is spectacular and this is the FIRST negative review I've ever written but I don't want anyone else to ever have to go through what we went through. The bites burned for days and although we tried to enjoy the rest of our stay in Puerto Rico (at different hotel) it was a challenge with burning, itching bed bug bites all over my wife's inner thigh. STAY AWAY - I wish I could post the pictures of her bites on YELP but not available - so I have posted them on Trip Advisor if you want to see. We counted 17 bites on one leg, 9 on the other! FINALLY - when we confronted them about the bed bugs the front desk staff admitted they had a problem with bed bugs, but the manager completely denied it. When I checked other people's reviews I can see three other reviews on TripAdvisor referencing bed bugs. - So we were NOT crazy and you are rolling the dice staying at the Fajardo Bed Bug Inn. Minor Problems with the Inn: WIFI - yes they had it, in the lobby but not accessible in the rooms - No refrigerator in the room and they charged for ICE! They gave us two very small and poor towels for the pool and required we leave a $25 deposit for each one! This place nickel and dimes you to death and DOES NOT CARE ABOUT SERVICE.

Just stayed over the weekend. This place is definitely under rated. The rooms are clean and spacious. The landscaping on all common grounds is beautiful. A beautiful pool with the best piña coladas at the pool bar. A mini golf great for the kids and adults.The staff is friendly and willing to help in all moments. Its location is very strategic to tourist on the east part of the island. Close to the Rainforest, horseback riding, gocarts and about an hour from the capital San Juan. Loved it, definitely recommend! Oh the view, magical.

Stayed here February 2015. We chose the hotel primarily b/c of its location, close to the Ferry to El Culebra & El Yunque National Forest. Its the little hotel that could . . . POSITIVE: Good Sized Room, bathrooms, tiles, etc. were clean, Seems like there have been updates on the facility. Good Sized Gym (although some equipment didn't seem to work). Nice Pools. Garden's and landscaping are pretty. I had no problems with dealing with the staff, although I had no problems or issues to contend with. Before arriving I called to confirm that we had 2 rooms next to each other and a fridge in the room. I did have to call multiple times to make my reservation and after all that, it turned out they couldn't give me the same deal as online, so I had to go online to book and cancel the reservation the staff had made. Plenty of & Free parking. They did have a combo safe. CONS: $25 replacement costs for the cheap pool towels (God forbid you leave on at the pool - I would recommend just using the bath towels at the pool - b/c there is no charge for loosing them). Other than restaurants, nothing going on in the evening. Hot water sporadic in the showers. Our hotel room door didn't shut and lock on the 1st try. We had to slam the door multiple times to get it to "click" shut & lock. You have to lug your luggage up steps to your room. May not be handicap accessible. There was no additional security lock from inside the rooms (most hotels have that extra bar or security measure, to prevent someone from the outside coming in the room once you were in the room. I noticed they didn't have it. The rooms were large and clean & the beds were good sized. We had requested a microwave and fridge and both items were in the rooms when we arrived. We arrived before the check in time (4pm), but we parked the car & changed into our bathing suits in the bathroom/showering/locker room. The bathrooms were nice & we hung at the lower pool, which was clean and not crowded. They had some shade umbrella type things, so we got a break from the sun. Our room was ready early and they called me to let me know. We were pleasantly surprised by the size of our rooms. Everything appeared clean and in good working order. We had to lug all our luggage (6 of us) up to the 2nd floor to our room, which was challenging. The hotel is set on a hill, so if you have limited mobility you may find it challenging. There was free Wifi, but there are different pass-codes for the different areas, so you have to ask at the front desk. There is a business center, but no printer. Also, the computer defaults to spanish on some websites, so that was a challenge - BTW. CLEAR YOUR HISTORY!! We ate at both the Outdoor restaurant & the breakfast place. BOTH PLACES TOOK FOREVER. . . . like forever forever!! One night we ate at the outdoor patio & once at the indoor breakfast (starfish maybe) The food was good, but I would not recommend unless you have nothing but time on your hands & you are not really hungry. There was a little bakery on the way in, which is we ending up having breakfast at. They were very friendly & helpful and it was affordable. We ended up having to do some laundry and must have spent over $10 & 3 hours trying to dry our clothes. So if you need to do laundry I would suggest just doing essentials. The surrounding area seemed a bit rough, from the houses in cages to the man at the intersection begging for change, but we had a car, so we had no issues.

This hotel has a very bad deal where they don't let you know about COVID restrictions...when its too late..and to speak to a manager is a nightmare. Refund policy is by far the worst I've ever encountered. Will NEVER book this hotel ever!!!?

Never have I felt so degraded in my life. I was treated like a dog with my family of 5. The service at the front desk by the manager on site, Limary, was absolutely horrendous. COVID restrictions were changed during our stay 3 days prior to our reservation. We were all vaccinated except for my 7yr old, but we had proof of a negative test. Limary told us she could not let us stay because the results were older than 72 hours long. She told us we could go to a hospital to get a test at 8PM. Which would mean we wouldn't have any results until almost midnight and we only had a one night stay due to a death in the family. My family and I were left with out a place to sleep. When I asked about my $350 deposit, Limary, once again, rudely told me she gave me the option of going to the hospital and that my deposit will need to wait until it's realeased on their time. Which would not be until the next business day, maybe. I will never recommend this place. No tact or common courtesy for guests whatsoever. It has now been almost one month and they still have not returned my deposit and room fee. I call and no one's answers. Which leads me to believe they are a scam hotel operating illegally.

Before my gf and I went to Vieques, we stopped off in Fajardo. We approached Fajardo Inn to see what kind of rates they could offer. We were able to get $90/night, including breakfast, it was amazing value for our money! I was really impressed with this place from the service (outstanding), to location (close to the ferry), price, quality of room, and overall experience. I would highly recommend this place. * I just read the review below, and they are all spot-on. Very accurate reviews posted below. Derek

Fajardo Ferry is an easy 10 minute walk from here and I highly recommend leaving your car at the inn for a couple reasons. One, it's much safer parked here than at the ferry terminal and two, parking at the terminal isn't free. If you line up and don't get tickets for the ferry, it's pretty much a waste. I give one star for the friendly staff and the pool. The room does not have central AC and the wall mounted air conditioners are disturbingly loud. Sure it does the job, but it's so difficult to sleep! Our room was on the first floor and there were several ants inside near the front door. Moreover, the blankets were complete shite. They were so rough that there was no point in keeping them on the bed. There was one sheet underneath the blanket, but you can feel all of the pills/bobbles of the blanket. The blankets also had holes in them. There is no refrigerator or microwave. The room comes equipped with a coffee pot, but no grounds. Also, if you want ice, it's not free! I've never had to pay for ice at a hotel before, so I thought this was odd. I remember trekking through the rain to the ice machine and having to go back to the room for quarters. If there was one positive thing about the room, I'd say it was the bathroom. The shower was spacious and there were shelves for you to store items. I couldn't figure out how to work the Jacuzzi, but the main pool was really nice. It was large, there was a lazy lagoon, and basketball hoops. If you're interested, it's $5/person for the gym and less than $2 /person for mini golf. Fajardo Inn has beautiful pools and friendly staff, but it stops there. For $200/night, Fajardo Inn was far from impressive.

The fajardo inn was a very quiet place there are a lot of mountains to climb the workers only Barely give any service and there is not lifeguards it is a very quiet place and no music at the pool or nothing. But they have a nice and decent restraint called blue iguana I had quesadillas and they were awesome and there pool is nice and I would recommend going there if you just want very quiet. But if you do stay here DO NOT GET A SUITE I got a suite and I called cause it was just a small room and the guy says does it have a micro wave I said yes he said than that is the suite when I booked it thinking there was a kitchenette and I had to pay 100 dollars more for a microwave in my room this hotel is OK for quiet but don't get the suite.

I wish I had checked Yelp before I stayed here :/ There are bedbugs at this property. I stayed in a room in the first floor. I woke up to multiple bites on my back, feet and ankles. My boyfriend checked the mattress upon entering the room due to the lack of cleanliness in the room (musty smell, dead insects on tile floor, general bad feeling after sitting in the room for half and hour) and didn't find evidence of bedbug droppings. They're present. Not sure how they've contained it to this room or they're aware of which rooms they are in. They should deal with the problem with the room rates they charge - we got ours as a "deal" of around $100, and the rate listed on their site is much more than that. Bedbug bites are no fun on your vacation :/ For what it's worth, the front desk staff is nice. That's not enough to be okay with bedbug bites.

We were forced to cancel our reservation since the hotel was requesting a Negative PCR test which we were not made aware of at the time of making the reservation. At the time of canceling, we spoke to the manager and she advised us to request the refund of our payment through Cheaptickets/Expedia which we did. Since April 6th, Expedia has been awaiting a response from the hotel's accounting team regarding the refund. I have left over ten messages for managers and accounting with no response yet!! Over three weeks to reply to an email or return a call!?!

Pro: Location is close to las cabezas the fajardo bio bay by driving and walkable distance to ferry port. Con: Bed bug and Crocker. Bf spotted 3 crockers and friends got really bad bed bugs bites. Need to go to front desk for beach towel and hairdresser. We got two rooms on first floor and the rooms are extremely humid. No room WiFi.

best hotel in puerto rico. HUGE rooms. COMFY beds. AWESOME pool. VERY HIP puerto rican restuarant/bar in the basement with pool tables. and you can buy birds at the checkout! awesome? awesome.

Excellent. Was just there last week and its a great place. The grounds are big with a playground, flower fruit farm, lots of cats, golf, ice cream shop, and pools. Service was very nice. Clean bedding and friendly staff.

This place is amazing! Given the location and the top notch quality of this hotel, I was shocked to find that the prices we SO LOW!!! They have a very nice fitness facility, GREAT pools, delicious restaurants for any time of day, and a nice view of El Yunque and the ocean. We had planned on only staying here two nights and then going back to San Juan for the last night of our vacation but changed our minds and stayed here an extra night. The staff is EXTREMELY helpful with anything you need from directions, a good pizza place (when you just NEED american food), to everything in between. I would absolutely recommend this place to ANYONE looking to stay in this area. The location is convenient to all of the area attractions. Couldn't have had a better stay here.

Stayed here in early October and had a great experience. I had heard many things about El Conquistador nearby, but I went with this place since it was a significantly cheaper option and I was not disappointed! Fajardo itself is kind of dead in October, which was a little disappointing for me. If I could do it again, I might go the more touristy route of staying in San Juan around that time of year, but one of the main reasons to stay in Fajardo is easy access to Vieques and Culebra, so things still turned out pretty well. As far as the hotel goes, the room wasn't fancy -as you might expect from the price- but the property as a whole has a lot of things going for it: - A pleasant atmosphere. Pastels and palm trees... definitely felt relaxed the whole time I was here. - There are two pools, and one of them is really big with a bar and a water slide. The bar wasn't open when we went, but if it had been, I would have spent a lot of time at this pool. - The Blue Iguana. My girlfriend and I went to this restaurant one of the nights we were staying there because we wanted to relax around the hotel a bit, and we had a great time. The staff was very friendly and upbeat. The food was delicious, and we rounded out the night with a nice game of pool and some drinks. - It's in a pretty good location, as long as you have a car. Overall, I'd recommend this place as an awesome, cheap choice for a stay in Fajardo. If you care about the room itself a lot, you might want to spend the extra money and go to El Conquistador, but otherwise this place is definitely worth a shot.

My wife and I stayed at the Fajardo Inn for 3 nights during our trip to Puerto Rico and I would have given it 3.5 stars if I could - better than average, but not quite very good. I would describe this resort as a nice place - for exactly what it is... a good value resort that can be utilized as an excellent launching pad for day trips. Pluses: + Value - This is a great resort-like place for families looking to come on a budget. There are multiple pools, mini-golf, basketball courts, and a gym. You will definitely find nicer places, but I guarantee they will significantly more. Everything is clean and well maintained. They also seemed to do a good job of grouping singles/couple in one area and families in another, really allowing everyone to enjoy the resort based on their needs. + Location for day trips (not for staying around the hotel) - You can hop in your car and be at the Ferry for Culebra and Vieques in 5 mins, El Yunque in less than 30 mins, Luqillo Beach in 20 mins, and the Bioluminescent Bay in 10 mins. + Talking birds... gotta love those talking birds + Friendly staff who were helfpul with driections Minuses: - Pool/Beach Towels... are you kidding me!!! Their towles are as thin as T-shirts. They are very strict on returning towels and not losing your towel cards ($25 for each card if you do). The towels might be worth 50 cents on a good day, but don't lose that card or misplace your towel. Even front desk clerk checking us in joked about their towel situation. - Internet in the lobby only. Makes it a bit tougher for planning those day trips - Location in town is not the greatest. You must drive to any restaurants (other than the 2 restaurants attached to the hotel) or to the beach. Other: = Blue Iguana is a typical tex-mex type restaurant that serves the purpose of an easy meal or a drink instead of needing to get into your car to go to a good restaurant. An ideal place after a long day when you just want a quick meal and aren't expecting anything that will knock your socks off. Great deals on the daily special. Staff was very attentive and friendly at the restaurant. = Mini-golf was really fun for only ~$2 for each person, but the course has definitely seen some better days. Just like the resort, a good value for exactly what it is...

It's a mini resort with kind of a lot of amenities at pretty reasonable prices. I think this is a good place to stay for a day or two as you do all the fajardo/culebra water activities. There's also a bar inside which is pretty convenient since you'll already be parked there.

Very pretty grounds.there is mini golf, large pool, restaurant. No bugs! No bed bugs ..that person got mosquitoes. Prices are decent. Close to Wal-Mart and Walgreens!

Its way more of a resort than an Inn! Great swimming pool, big rooms, good full-size kitchens, strong showers. A perfect place to sleep if you're planning on visiting Culebra or Vieques (recommend you visit both). 5-stars for the value and location alone! 6-stars for the incredibly clean pool, full-size gym, mini-golf, tennis courts. The only downside is the town of Fajardo is a little sketch, which isn't really a problem because the Fajardo Inn truly is a resort.

The resort has a ton of amenities and we were not present to enjoy most of them. We did go to the bar on site and enjoyed our meal and drinks. The bartender was really informative about the questions we had. The room was pretty basic, not very comfortable but it works.

Nice rooms, comfortable bed, pretty pool. Ate at Star Fish restaurant and my plate as delicious (fried shrimp and tostones) but my husband and father-in-law were not happy with theirs (yuca mofongo, steak with onions and carne fritz and rice w/ beans) Bay Breeze on the drink menu was awesome! Service was great too. Drinks at the Mexican restaurant were perfect! We stayed here after a day in Culebra. It's nice and close to the ferry terminal. The only thing that kind of blew was that you have to pay for ice...that's just weird. Oh and the wifi sucked.

Stayed with my family of 6 for one night, two times. Love the rooms with 3 queen beds. Everything was clean, but there is that musty smell that comes with damp environments. Pools are nice, staff was very helpful and friendly. The "easy" walk to the ferry is hilly. It is certainly doable even with young children and lots of luggage, but be prepared to walk in the road a bit. The next time we spend time on Culebra we will use this Inn as our starting point. There's not a lot in the surrounding area in regards to eateries or stores, but the restaurants on site are fine for one night and the staff there was also very friendly and accommodating.