Falkensteiner Hotel Prague

We had an absolutely wonderful stay at this hotel. Everything was truly impressive — from the comfortable room to the atmosphere and overall cleanliness. The breakfast was especially outstanding: delicious, varied, fresh. The hotel feels very well-maintained, modern, and thoughtfully organized. We enjoyed every moment of our stay and would happily return. If I may suggest a few small improvements for even greater comfort: – It would be helpful to have a few additional hooks in the entrance area for coats or jackets. – A small bench or shoe-changing stool, as well as a designated luggage stand, would make the room even more convenient. – We also missed having a place to properly dry towels. There was a note encouraging guests to reuse them to save water — which we fully support — but without a drying option it becomes difficult. Adding some space or bars for drying towels would be a great improvement. These are very minor details, and they did not affect our positive experience. Overall, this hotel is fantastic, truly comfortable, and offers excellent value. We would definitely stay here again and highly recommend it to other travellers.

This is a great five star boutique hotel, wonderful room, with helpful staff. Good location, opposite a small park, the road is not busy either. Breakfast, meals and drinks are all in The Monkey Bar, which also has lovely outdoor seating that is covered and heated in the winter. Great selection of food and cocktails. The Spa was also great, we made use of the steam room, sauna and gym.

The hotel experience was wonderful from arrival to departure. All the staff, from reception to the restaurant, were very kind, polite, and helpful. Excellent cleanliness, beautiful decoration. Breakfast was a very good experience with many options – I loved the part where we could make our own juice. The gym was perfect, clean, air-conditioned, with cold water available. A pleasant fragrance in all areas of the hotel! Excellent location to reach the old town.

Had a lovely stay at the Falkensteiner hotel in Prague. We had 2 rooms booked for 2 nights. The chic and modern boutique hotel is located very close to the Prague main train station and quite close the city centre. Reception and restaurant staff were very friendly and helpful. Breakfast (especially the items you can order off their menu) at the Monkey Bar is excellent. Rooms had lovely high ceiling and hence felt very spacious. Overall a great stay.

We were very happy with our modern, clean spacious room. As soon as you walk into the hotel it feels clean and fresh. They were the good points! So we stayed for 3 nights. The first night the Monkey Bar was closed due to a private function?! I felt this was very poor as we had specifically booked this hotel as it had a hotel bar to go back and have a late night drink. We were told we could have a drink in our room! We did not want to do that. They offer 2 for 1 cocktails for residents for one hour but of course you cannot take advantage of that offer if the bar is closed to hotel guests! We also felt the breakfast was very poor. We had seen all the reviews about how good the breakfast was but we do not agree. The first morning we had the an avocado toast and poached eggs. The eggs were almost raw and slimy but we did get the cappuccinos we asked for that day! The second day the pastries had run out and were not refilled. We asked for cappuccinos and after 45 minutes had still not received them. The third day it was so busy but full of tables just covered in dirty plates that no one had cleared away. There was a huge lack of staff present. Again waited 25 minutes for our coffees. Someone on the table next to us complained about the length of time the coffee was taking and was told to go and use the machine if they didn’t like it! It was not the experience we had expected. Would not return.

Really enjoyed my stay here. The hotel is clean, modern, and surprisingly quiet despite being so close to the train station. Location is great, easy to walk to the old town or hop on a tram nearby. Rooms are a decent size, well-equipped, and very clean. The breakfast is a real highlight. Fresh, tasty, and with a wide selection. The hotel also has a cute little bar with great cocktails and chill vibes, which was a nice surprise. The gym and spa are bigger than expected, which is a plus if you like to work out or unwind. One small thing: the TV doesn’t have Netflix or streaming apps, not a big issue, but good to know. Overall, a great boutique-style hotel. I’d definitely stay again and recommend it!

Hotel room is spacious, clean and the design is modern and we all love it! During the check in, there is some light bites provided near the reception area and it was super tasty! The location is walking distance (around 5-10mins) to many tourist spots.

Our second and definitely last stay. The quality of service has dropped dramatically in less than a year. What used to feel like a special place has turned into a hotel where guests don’t feel welcomed, valued, or even noticed. We stayed in this hotel last year for a short visit and it felt special back then — that’s why we chose it again and book for so special day (31 October – 3 November, room 404). Unfortunately, the experience this year was completely different and very disappointing. 1.Communication and reception service almost nonexistent. No one informed us about the spa or sauna downstairs. It’s not mentioned anywhere, and neither the receptionist nor any information materials explained it. At the same time, everything in the hotel advertises the Monkey Bar even the hotel room mirror. We were also given a letter with a QR code guide that we were supposed to “scratch” with a coin we discovered its real purpose only when we were already back home. No explanation, no welcome, no “enjoy your stay/snacks”, nothing. Even there was bite-bar close by non of employees while we were checking in mention to “help ourselves”. Coming in and out of the hotel felt like we were invisible- no greetings, no goodbye, no basic hospitality. 2.Monkey Bar- unwelcoming and poorly managed Last year we loved the bar: the cocktails were great, the atmosphere felt special, and the service was attentive. This year the opposite. Even though the bar had free tables, the hostess initially offered us the worst possible table right at the entrance. Only after we mentioned that we were hotel guests she moved us, but even then the attitude felt cold. The snacks were laughably small: just one tiny cup of nuts. Last year we were served rice chips, popcorn, different nuts -the whole experience felt premium. This time it felt careless and cheap, even though we always order several cocktails. 3. Parking issue The hotel advertises parking, but in reality there is no availability. Parking on the street costs a lot in Prague, and we paid a high amount for every single day. Other hotels in this price range include parking -Falkensteiner does not. 4. Feeling unvalued as a guest Both passports were taken at check-in, so the reception clearly saw my birthday was on November 2nd. In many hotels there’s at least a small greeting, a card, or even a friendly “happy birthday”. Here —absolutely nothing. Not a single word or gesture.

Other than the amazing central location, I don't have too many great things to say about this hotel. My room is awkward, with a sloped ceiling right above my bed that requires me to be extremely careful when getting in/out of bed or I'll smack my head (which I totally did a few times). There's no temperature control, so you're at the mercy of whatever the entire building is set at. No air-conditioning means you just have to open a window when it gets hot and hope that the cool air circulates. Towels are extremely thin and everything about the place just seems super basic. Staff is very friendly and helpful and the included breakfast buffet is nice, but it doesn't make up for having a nice place to relax after a long day of work or sightseeing.