Famous Footwear

Great service by Angela!! She was so passionate about footwear and was so excited to talk to everyone. I came in around closing time and you would’ve thought she just started her shift w how much positive energy she had. I needed shoes for work and she gave me technical info, style info, and sale info and even helped me get socks for each pair. Fantastic asset to this location. I ended up w 3 pairs and happy that she would get the commission and she told me they don’t get commission! So I figured I should at least leave this rave review for her. Fantastic experience! Also like that it was open late with great parking and good sales!

Would give 0 stars if possible. Went in the store on 06/05/2025, wanted a pair of shoes that weren’t in stock. The manager said they could order the shoes for me. I didn’t think much of it, because they had ordered shoes for me before. So, I pay for the shoes in cash. Fast forward, 3 weeks later. I never received an email or any correspondence concerning my shoes. So, I comeback to the store expecting to get my cash back or at least an exchange. I’m told at the service desk that they couldn’t give me my cash back or an even exchange, that I would have to wait 3 - 4 more weeks for a refund check in the mail. So, now I’m in limbo and have to wait additional 1 or 2 months before this is resolved. Famous Footwear never has to worry about me stepping in that store again. HORRIBLE CUSTOMER SERVICE!!!

The manager Angela is as helpful and kind as can be. She saved us the extra shipping cost by informing us about the famous footwear account with no strings attached. Good selection, the size I wanted wasn't in stock, but it was mailed to my house within two days of the order. And I didn't even have to support loathsome Amazon!

I can always find my plain white vans at all times my go to shoe store

I've been to this place a few times trying to find shoes that work for me. I have big feet so it's a problem. Every Blue Moon I might find something. Place is usually kind of messy but not terribly, I've seen worse. They are always running the exact same sale that is about to end next week and be replaced with the exact same sale. So don't worry, you won't miss the sale. If I had to pick this place over any other shoe store it wouldn't happen because in truth I don't like any shoe stores. So it was a terrible idea to suggest me rating this place. So, in conclusion, if you need shoes, this is definitely a place that has those things.

Angela is the absolute best! She has helped me twice now, and is an absolute delight. I had a pair of shoes ive been wanting for like a month, and decided on a whim to stop in as she was really helpful before. She found the shoes i want for work, (theyre so cute) and ordered them to the store for me to pick up, at an even better price than i was going to pay for them online elsewhere. Given that i work in an environment where my shoes get filthy and ruined really quickly, usually every few weeks needing to be swapped out, i now have a steady supply of adorable work shoes! And she was so pleasant to work with, and i was not having the best if days today, so its always great to deal with humans with super positive energy! Ty so much for ordering my reboks!!!

Outrageous prices for what you get. Not a great selection. Seems like shoes that nobody wanted to buy at the big retailers.

This location locked the doors 15 minutes before close and wouldn't let me in the door. I waited until a customer walked out with an employee and and i asked the employee if I could run in really fast to grab a pair of shoes and he wouldn't let me in the building. I told them I new exactly what pair and that I would be really quick, and they wouldn't allow me in. I work weird hours for my job and I can't usually make it to the store during normal hours. I don't think it's fair to the customers to lock the doors before the hours of operation posted for closing time. Also worth noting, I've worked in retail before and we weren't allowed to pick and choose when we could lock up.