Faro Service

Check in door where the “Faro” sign is. ID required. Arrived 1320 for 1300 appt. Given dock right away on back side of building. Loading took 3 hours. Front desk was nice. Restroom only dock side area but one of forklift drivers has to walk you to it on whole other side of warehouse. Easy docking but can be tight if trucks parked in front

I arrived at this facility to pick up a load and was extremely disappointed by the service at the front desk. The individual working the window was unprofessional, dismissive, and unnecessarily rude. In this industry, time is everything. Dealing with a hostile gatekeeper doesn't just make the day unpleasant; it slows down communication and reflects poorly on the entire company’s professionalism. I hope management addresses the customer service standards at the front office, as the current attitude is a deterrent to drivers and carriers."

Be careful truckers 2 girls in check in they will disrespect you… Ignore there.. if not they will destroy your day

Such a horrid place to work at. Rude staff, people without an ounce of sympathy for others. Don’t recommend

One of the best shipping and receiving in town. They get me in and out best customer service in town. The two ladies in the front office Diana and Emilsa will point you in the right direction they are always willing to help. Thanks ladies

Emilsa and Diana are two very professional and respectful individuals and stay on point with everything and they make sure they get every driver in and out in a timely manner.

Check in girl is so unfriendly and rude also no restroom

Emilsa and Diana will always be professional and helpful when arriving for a pickup or delivery. The warehouse personal is great as well.