Fat Hippo Jesmond

Was really looking forward to coming here as people say it's fantastic! However my experience wasn't great! My wife's chicken burger came out really cold and when she got it replaced, it felt as if the chef was upset about it and just threw her second burger together from a distance! My kids didn't really enjoy it and didn't finish their meals! Mine was pretty average at best! We all ordered chunky chips and we all received fries! The starters were okay but the onion rings were really nice and the only reason I've scored the food as high as 2 stars! The service was far too fast, barely took the plates away after our starters and the mains were there! The starters also came flying out! Which makes me believe that nothing is cooked fresh and just launched together at the time of ordering! The table we were sat at was too small for 4 people in my opinion and we all felt a bit cramped! The toilet door was a struggle to lock (the one and only toilet there) and the hand dryer wasn't working at all! Coming in at £108 for 4 people to have a barely average burger and chips is excessive too! I will certainly not be going back! If you want a good burger, check out my profile and go to my first ever review, a much nicer place, much better burgers and much better prices!

Visited last month and the food was lovely, fresh and reasonably priced! There was free parking on the streets nearby. If you want a fresh hand made burgers I'd highly recommend it.

Fat Hippo is so good because it delivers the perfect blend of indulgent comfort food and a laid-back, welcoming atmosphere. Known for its juicy, stacked burgers and inventive flavor combinations, it’s a go-to spot for anyone craving a proper feast. The menu has something for everyone—meaty classics, loaded fries, and satisfying vegan options—making it easy to come back again and again without getting bored. Add to that a cool, retro vibe and friendly service, and it’s easy to see why Fat Hippo has such a loyal following. Caitlin stands out as an exceptional waitress because she brings genuine warmth, attentiveness, and efficiency to every table she serves. She’s got that rare ability to anticipate what guests need before they even ask, all while keeping a positive and approachable energy. Whether it’s remembering a regular’s favorite drink or managing a packed dining room with calm professionalism, Caitlin makes each dining experience feel special. Her knowledge of the menu and knack for recommendations only add to the experience, making her an invaluable part of what makes Fat Hippo so enjoyable.

I want to thank as she Caitlin was exceptionally kind, helpful, and welcoming from the very beginning. Her warm demeanor immediately put everyone at ease, creating a comfortable and inclusive atmosphere that made people feel valued and supported. She consistently went out of her way to offer assistance, whether it was answering questions, providing guidance, or simply checking in to make sure others were doing okay. Caitlin’s thoughtful actions and genuine concern for others demonstrated a deep sense of empathy and compassion. Her positive energy and willingness to help made a significant impact, turning even the most stressful situations into manageable, collaborative experiences. She didn’t just offer support when asked—she anticipated needs, responded with patience, and always made people feel like they truly belonged and we were satisfied! Not only was caitlin exceptional but the food was exotic and majestic thank you Fat Hippo and Caitlin for this memorable experience.

We made an impromptu visit after not eating from fat hippo for a long time. The service was great, it was fairly busy for dine in and deliveries when we arrived but the staff dealt with everything really well. Food was good and the portions were decent value for what we paid.

Fantastic service by Caitlin. Lovely friendly atmosphere. Gorgeous food. Always had a smile.

Had take-away from here a few times now. The food is generally still hot when we get it home clearly being cooked fresh which is brilliant. Timing is usually reasonable for pick up too. The last takeaway we had included the trash browns which came with the stingiest amount of cheese. That was disappointing as these are usually the highlight! The burgers are generally tasty and fresh tasting. Not a fan of the hand cut fries which are generally sort of cardboard-y. Overall a generally good experience.

Incredible burgers, super friendly staff, and an all-round great vibe. Only downside? It was a bit warm inside—but hey, maybe that’s just the grill working overtime. Would 100% meat again!

We ordered for delivery and food was good. Bf and I shared the double patty burger that had mushrooms, grilled cheese and onion because this thing is pretty darn huge. My son ordered the five lies (what's the lie? Is it not fake meat? lol) and we got dirty waffle fries for our meals. Good stuff. Lotsa greasy American-like food.

Food is always nice here, I try and go when the students are away and it's easier to get a table. My partner loves the choice of beer/cider.

Popped in here when in Jesmond over Christmas, having eaten at the newer City centre outlet earlier in the year. Service was disappointing. Staff seemed disengaged and more interested in chatting or eating there own meals (or listening to our conversation). Toilets were, to quote, grim! Drink selection wasn't that great either. Food though is why you go here and it was awesome. Flavoursome and generally delicious! Would definitely recommend for a quick bite inbetween places. Good value for money.

Yummmmm...beer and burgers. Such a fun place to go! My friend and I came here for dinner and had a great meal. The atmosphere is really nice - sort of casual-elegant with wooden furniture and dim light from candles. Looks quite a lot sexier than you'd expect from a burger joint, but that adds to the appeal. They've got bottles of Blue Moon, which is very exciting for me, and they pair deliciously with all the burgers. We shared two burgers between us - I got the Stinky Pete (blue cheese, caramelized onions, jalapeños) and she got the classic American that comes with cheese, pickles, ketchup, and mustard. The Stinky Pete, obviously, was the clear favorite - I mean just look at those ingredients! I've had burgers before with wonderful-sounding toppings but yet somehow when you have the burger, the meat flavor overpowers and you can't taste all the good stuff. This burger did not have that problem - it had all the sweet-savory-spicy pungency that you'd expect from blue cheese, caramelized onions, and hot peppers! Both came pink in the middle, and were juicy and indulgent. They both came with piping hot and crispy handcut fries, which I pigged out on shamefully. Burgers run about £8-10 which is a pretty good deal for something so fantastic and filling! I prefer this location to the Fat Hippo Underground, as here you've got actual windows and aren't basically just eating in a basement. The Underground feels like a dive bar, but this place has a much more enjoyable vibe. Great stuff!

Amazing burgers, chilled atmosphere with excellent service. My favourite spot in Jesmond.