Feel Hostels Soho Malaga

Bad experience, had twin room with friend, twin room with balcony and shared bathroom Balcony - tiny small that they keep air conditioner there and you can't close balcony properly because of it, so it was cold in the night, and we had to ask extra blankets. My bed was very noisy and not flat, felt like to fall, We didn't have hot water in shower and had to go to different one, but it took 10 minutes until water was warm enough Very noisy area and also noisy other people, not respecting any silent hours

I spent 2 nights at feel hostels soho in Malaga, and the first night was awful - not because of the place, they have done a lot of renovations and I felt that the price for the room you are getting is very fair and good. I wanted to go out all day anyway so just needed a roof over my head. I am a woman travelling alone, and booked a mixed dormitory as this was all that was available. No problem, I have stayed in mixed dorms many times. When I arrived there were 2 men at reception, they were friendly. They sent me to my room. When I arrived there was 2 very drunk French men in the room and I was the only woman sleeping in the room. I felt very intimidated by these men, one of them tried to climb in to my bunk with me and kept touching me until one of the other men in the room told him off. I felt very unsafe because of these men, and they were loud and obnoxious, offering me drugs and saying that they were going to have sex with me. I did not know what to do, because I had not seen any women members of staff and I didn’t want to make the situation worse. I felt that if I told men at the reception, they might just tell the drunks off and that would potentially make this situation worse for me. I worried that they might rob me or worse if I complained, and they didn’t get kicked out or i had my room changed. It was definitely the worst night I have ever spent in a hostel. I have stayed in many places in mixed dorms and it has been fine. So why the 4 star rating? The next morning after barely sleeping because one of the men was up all night taking coke, waking me up to offer me some telling me to come party and talking loudly in French on the phone, drinking vodka etc (why couldn’t he do this outside?? Like a normal person) I was very upset and anxious to spend another night with them. I saw some women who were housekeepers and decided I needed to say something. I got very upset and couldn’t help but cry and they reacted very well - perfectly. They took me away from the room straight away, down to the reception where a lovely woman named Adriana speaks English. She organised for me to stay in a dorm with other women and they promptly kicked the main offender out. I couldn’t have asked for a kinder, better handled response to this situation. I think my only complaint would be, maybe put a clear notice of expected behaviour in the dorms so that all people, especially women, understand that they can go and ask for help if needed. I understand that the hostel cannot predict when people are going to be like this man, and it is not normal to behave the way they were. Also, I think that if the women had been on reception when I arrived they most likely would have asked if I would prefer to be in a dorm with at least one other woman. I know that men don’t think about these kinds of things so much, but some better training for the male receptionists around this would be appreciated to help avoid these situations. Overall, lovely staff, good rooms for the cheap price, they have put a lot of effort in to keeping the dampness at bay (very difficult in old buildings, not as much to be done about it, I wouldn’t consider it a big deal myself especially for only a few nights) and most of all - the location is spectacular. So close to everything in the central historical city. Many great restaurants and museums nearby. You won’t find anything as cost effective as this with such a good location.

Nightmare. Was extremely disappointed with the service, cleanliness and promised amenities. The air con in the private room which was supposed to work didn’t- and when we asked for help with the matter the staff did not seem to care and were unhelpful. One guy came up to look at the aircon but the issue was not resolved. They finally gave us a small fan after begging them to do something about the temperature in the room. It was hotter in the room than outside. We could not sleep properly that night due to the severe heat. Service and attitude needs a major adjustment. Please fix the aircon for the next people staying- otherwise this is false advertisement. The shower was also disgusting, mould everywhere, not cleaned properly and hair from previous people. Stained sheets as well. The whole place stank as well. 0/10.

Dirty, smelly, awful service. I asked for a blanket as it was too cold in the room for me, got offered a towel or an extra sheet. Imagine paying this much to sleep entangled in three sheets to keep warm. Bed mattress falling apart, so you get covered in blue plastic pieces, also very uncomfortable. Bed moves like a ship at smallest movement. Bathroom awful, shit stain on the wall, wooden floor that would never dry because of bad design, tries not to look at the shower too much. Wifi bad in the room but even in the common area. One bed double booked, when we went to sort it at reception, they said we were lying but graciously gave her another room without any apologies. Stay away, only good thing was the location.

I am so angry about i booked this hostel but told me was full and ask me to go to feel city malaga when I arrive to the hostel. A poor girl need to bring her 25kg luggange and have 1km walk to other hostel at 10pm. Rubbish arrangement and rubbish hostel.

Staff verry nice and helpfull Facility prittey run down, but ok clean, no ants or bugs. Good central lokation, and a verry basic and simple hostell for a good price

from my experience I can say this is a shelter not a hostel also I think they should pay you to stay there so don’t go there at all. It’s the most dirty place I have been all my life. I’m sick because of this place.

Work was done to small common space on the ground floor, then the entire corridors to the rooms smell moldy. Broken dispensers of soap and toilet paper. Walls in the shower in the double room also had mold.