Spyros Dimis
Google
Since the restaurant asked for an honest review regarding the one-star rating I gave, here it is. I dined there this past Saturday with my wife to celebrate our anniversary. From the moment we sat down, it took half an hour for someone to come and take our drink order. It was another half hour before the oysters arrived. We spent an hour and a half just on appetizers. Both my wife and I have experience in the restaurant industry, and everything felt out of rhythm. The waitstaff seemed inexperienced and lacked the eagerness or knowledge to provide good service. At one point, after waiting so long, I almost stood up and left, but because it was a special day, we decided to stay.
Now, regarding the food: the raw oysters were not cold and were very small. My wife's red snapper was flavorful, but it was served on top of some greens, which didn't make much sense. My dish, which sounded eclectic on the menu, was simply a small portion of ground beef on top of rice, resembling a risotto. I asked a trainee why everything felt so slow and disorganized, and they informed me that while all the staff were present, the restaurant was short-staffed.( the restaurant was half empty … approx 8-9 tables occupied when I was there )
The bill came to $235, which included two glasses of wine and a martini. A 20% gratuity was automatically included, which I believe is a significant mistake by the owner. This is likely why the service was so poor; no one seemed interested in providing the level of service expected from a restaurant of this caliber. A famous quote in the restaurant business is, "Your food is only as good as your service."
On a positive note, the bar and atmosphere were very nice, with appealing decoration and a clean bathroom. However, everything else needs a thorough reevaluation and a return to the drawing board.