Allen Madzen
Google
MY WORST HOTEL EXPERIENCE EVER (NEVER AGAIN!)
What you did not like to this hotel?
To be honest none, the moment we arrived at the hotel. No one approached us, the receptionist just sitti g in front desk and that's it. They're just talking with their colleagues.
There are a lot!! Totallya lot.
1.) Overpriced food and room - the food prices are very expensive. Same goes with a basic room that they have.
2.) Room accessories - The remote of the T.V., The T.V. reception is not clear majority of the channels, electric kettle (this is only a display and not functioning), and the comfort room had a broken doorknob. This is at room 216. 3. Hotel hr
3.) The food and room prices are exorbitant. Both the meals and basic rooms are priced very high.
4.) In room 216, there were several issues with amenities: the TV remote, unclear TV reception on most channels, an electric kettle that was decorative and non-functional, and a broken doorknob in the bathroom.
5.) Super slow internet connection - If you are working traveler, I don't recommend this Hotel at all. They only have 5 MBPS connection or less because.
The morning shift receptionists were unresponsive and preoccupied with personal conversations upon our arrival, failing to greet or assist us promptly.
There was a lack of communication regarding our early arrival request made during online booking. Despite indicating willingness to pay extra for an early check-in, no response was given. Upon arrival, we were informed that early check-ins were not permitted, with the standard check-in time being 2 pm. Despite offering to pay extra for temporary accommodation until our designated room was ready, we were informed there were no vacant rooms. This left us sleep-deprived and extremely fatigued after a long flight.
We were allowed to put our belongings at the front desk but had to wait five hours before accessing our reserved room. This prolonged wait added to our exhaustion, making for a very challenging start to our stay.
To cut the story short. This is my WORST Hotel experience ever. NEVER AGAIN!
Always look the 1-star rating of this accommodation they are all true.