Tevi H
SerpAPI
I was a regular at Fernando's but after how my guest and I were treated a few Sundays ago, I will never spend my money here again!! Our server Francisco did not bring us any waters nor check to see if we needed any more drinks the whole time we were there & when I said something to him about the waters, he said we should've asked. Then to top it off we had to ask for chips and salsa after having that for a few minutes he then took the chips & salsa away without bringing any fresh chips and salsa! At this point I went to speak with the manager Jamie (hymie) and informed him how horrible our server Francisco has been. The manager apologizes & go get us some waters finally! But when he brought us the waters he asked could we make sure we respect our server & once he said that I was like what! You make it seem as if we done something wrong...so how about we just leave because we haven't been treated fairly since we got here. The manager then proceeded to apologize to the guests at the next table on how we reacted, but the guests were even on our side by saying apologize for what?!? They didn't do anything wrong!! And that's when I realized as a regular customer, that I will not be returning to Fernando's due to the lack of service and respect we were provided!!