Anthony M.
Yelp
Our party of five dined at Ffresh on a Saturday night, expecting to find ourselves in a vibrant and busy environment. Instead, the atmosphere was rather muted and the place relatively unoccupied. While I can't fault the quality of the food or the general demeanour of the staff, the service on the whole was underwhelming.
We were attended to by a different member of staff, which meant that there was no degree of personal interaction at all. Drinks had to be ordered twice, sometimes not being served as requested; side orders were forgotten, so ended up arriving when we'd virtually finished our main courses, and no one asked about our dining experience or greeted us as we left. This was surprising, given that staff were in plentiful supply, although they generally congregated around the counter and chatted among themselves.
While the staff were friendly, there was obviously no arrangement of their duties, which I can only put down to inadequate management. And, given the prices charged for a decent meal (but no better), I don't think we'll be paying a repeat visit.