Izzy S.
Yelp
Upon entering, you can tell this restaurant is very fast paced. The seats are packed in extremely tight. With tables crowding the entire space. I wanted to give this restaurant a good review because I actually thought the food was pretty decent, but I did not for various reasons.
The second our server Alexa greeted us, she made it clear that we needed to hurry up and order because the kitchen was closing in 15 minutes. Why does a restaurant close its kitchen more than an hour before closing ? They should pay their staff an extra hour to allow them to close.
When we got our appetizer, we began to eat it with our hands because they had not provided utensils for us, until another server who was not the one who previously attended us, said, "You guys weren't given utensils??" To which we responded no. We were almost completely done with our appetizer, before my partner decided to flag down a server and let them know that we still hadn't received our drinks. 5 minutes later, our server comes back with our drinks, one of which she had completely forgotten we had ordered, and another with ice instead of without. A few minutes later we flag down a server once again to let them know we were missing a drink. We should've just done without it at this point. A few minutes after we received our food, you could overhear the servers speaking badly about customers who had just left. They were also arguing and making comments about each other not sweeping or cleaning their part, stacking chairs, and mopping the floor. The other half of the staff was too intrigued, crowded by the bar in front of the televisions, watching the pageant. We finished what we could of our food, packed it up, and left. If I could've removed the automatic gratuity from the bill, I would've, as our server wasn't even the one who attended us for the most part, forgot to bring us utensils and drinks, and snickered over who was cleaning and who was not. This was the first and very last time I come to eat at this restaurant, and I will advise anybody else interested in eating here that the customer service is not worth it.