Sylvia X.
Yelp
I would like to start by congratulating the server on the ground floor of his trip to Spain, which he happily chatted on with two customers for 24 minutes while there were two tables where the customers have left but still haven't cleaned, while an line of freezing customers was waiting outside the door. it's not my nature to eavesdrop, but where we were waiting happened to be right next to the table he was talking to. Truly, he didn't even prepare those two tables, the hostess/receptionist had to step in and do it for him.
We originally decided to visit this restaurant precisely because of its popularity on this site. When we arrived at what we presume is the door. There was a waitress when I tried to entered the door she physically pushed me outside, and told us to wait. Which we did, for 7ish mins in the cold, before she deigned to ask if we have a reservation (we didn't) and inform us we are at the wrong door, the right door is 50 m away.
When we got the right door we saw a line of 8ish people, so we decided to join in and wait. What a foolish decision that was, as it turned into 1 hour in the cold and another 30 ish mins inside. We actually didn't have much complaint when we were waiting outside because it's evident this restaurant is popular, but when we entered we watched the waiter on first floor twiddle his thumbs. I'm sure he loved the Mediterranean coast, but the hostess had to do the job of both while more and more people with reservations were even asked to wait. It was comical how badly everything was managed. We did eat in the end, but at this point, I will not comment on the food, for the experience itself is damning.