Mac M.
Yelp
We were seated outside and near the end of our meal. There was a gentleman seated at the next table, it was somewhat windy and the freestanding umbrella was blown over. The umbrella landed on him and knocked over a glass bottle of water, the bottle then land on the patio and broke. He stood the umbrella back up, I thought it could blow over again, so I invited him to sit with us. He notified the young attendant and then sat with us. Within a minute the attendant brought him another bottle of water. The manager came out and they moved the table so they could clean up the broken glass. They swept up the area and mopped up the water, then put the table back in place. We had finished eating, I went up to the bussing station while my wife went inside to get a to go tray for our leftover food. While I was standing there the owner came by and asked if I needed something. I replied, no I'm all set, my wife is just getting a to go tray. He went inside and reprimanded the manager because I was outside waiting. He asked where the young attendant was. She replied that he was likely busy elsewhere. I expect the young lad was rinsing out the mop, putting the broom and dustpan away and maybe washing his hands. I felt it was very rude of the owner to speak to the manager the way he did, especially in front of customers. I felt that those two employees dealt with an unfortunate accident professionally an as quickly as possible. The manager apologized to the customer and offered to replace his food, which he declined. The owner is very lucky to have those two employees and should treat them accordingly.
