jb76orange
Google
I did as much research as possible before choosing this small, new luxury hotel with very few reviews—and I’m so glad we stayed here.|After navigating the winding roads into Begur, we were warmly greeted by two valets who immediately set the tone with their kindness. We handed over our keys and our beach stay officially began. Inside the beautifully appointed lobby, we met Noelia—an absolute gem. She’s a wealth of knowledge: professional, friendly, and genuinely funny. She gave us a full tour of the property while the valets delivered our bags to the room.||The hotel itself feels both expansive and intimate. Our tour ended at our gorgeous king suite overlooking Sa Riera. The terrace featured chairs, a table, loungers, and an umbrella—the perfect spot to relax with that stunning view. The room was spacious, quiet, and well-appointed, with thoughtful touches like robes, slippers, and a well-stocked supply of complimentary coffee, tea, and water. The bed was also wonderfully comfortable.||While the views from the room made it tempting never to leave, we couldn’t resist walking the short path down to the beach (a golf cart is also available). The beach house is fully equipped with chairs, umbrellas, towels, and water toys, with staff on hand to provide whatever you need. The paths and stairways weaving down to the beach are simply beautiful.||Beyond the beach, there’s also a pool and a small spa. The pool isn’t heated, so it was mostly empty during our stay, but still a lovely place to lounge. We booked the spa for an hour before opening time, since we were only staying one night. Though small, it offers hydrotherapy, a sauna, and showers, and felt like a nice little escape. Unfortunately, when we arrived, several guests had already let themselves in early, leaving dirty towels, glasses, and slippers scattered about, which was disappointing. I’d also love to see a steam room added in the future.||Suggestions for improvement:|Provide a complimentary beach bag in each room (with the option to purchase it later). It would be a thoughtful and practical touch.||For dining, only Cala Bar was open, as the larger restaurant was closed for the season. We were seated around 19:30, but unfortunately, our service experience was lacking. After being greeted and seated by the bartender, we didn’t see him again for nearly twenty minutes. Another couple, also first-time American guests, were seated nearby and received excellent service from a different server—waters, drinks, wine recommendations, the works. Our experience by contrast was disappointing. I’m not taking any “stars” away for this, however, because of the extraordinary service from Noelia, who more than made up for it. She is truly the heart of this property and deserves well beyond five stars.||Overall: Noelia’s outstanding service and the hotel’s excellent beachside location made this stay memorable. With a few small improvements, this hotel could easily become a standout destination in the area. I look forward to returning soon.