Mark C.
Google
One of the most beautifully considered resorts (although it feels wrong to refer to it as that, given the negative connotations of other resorts) that I've had the pleasure of staying in.
As a grumpy old man, who booked this trip partly because I've a sore back and hip, and who tends to always find something missed within similar places, I'm happy to announce this is a positive review!
We stayed in the sky suites/rooms, basically three large hotel rooms above the restaurant. They were. Spotlessly clean, bright and airy and so spacious you could swing a an adult Lion in the bathroom. Dear not, there's a large oar on the wall to fend off said safari beast.
Finn Lough is so carefully curated that the only hint that there is a reasonably sizeable amount of other guests there is in the carpark. Once you pass through into the main space you quickly lose sight of any other human, other than their friendly staff, who are either professionally trained actors, or truly are happy to be there and are a delight to chat to. To me, hospitality is about balance, between all the finer details, produce and service and genuine warmth, particularly as customer service means different things to different people.
Finn Lough get this bang on at every stage, in that you feel at home, having a bit of chatty banter with the team either in the spa trail, or at dinner, but then realise that casual comfort doesn't negate five star service touches like your napkin being folded and placed back on your table if you get up, the knowledge of food and wine served, or the timing of the spa trail running like clockwork, without ever feeling like you're part of a conveyor belt.
I've always found it very rare to find a second generation hospitality business in NI take the core of the original business and modernise it to global quality standards, as it's often a tough decision to change some elements that perhaps previously were synonymous with the business decades ago.
Finn Lough has all the warmth and character you'd hope from a destination in Fermanagh, not far away from Donegal and Tyrone, but an attention to detail that many would have previously deemed only necessary in London, Paris or New York.
Carvery free, proper Irish hospitality with attention to detail in design/architecture, relaxation/wellbeing and service usually reserved for more exotic climates.
