Ragini K
Google
My friend and I dined at Fiore Famiglia on January 2nd. What a great start to the year! The food we ordered was described well by our server and delicious. We tried the Squash & Prosciutto Pizza which was outstanding, so fresh and delicately flavoured, and the feature pasta. We didn't order any alcohol. For dessert, we decided to try the chocolate olive oil cake, which was also delectable.
The two of us were a great opportunity to be sidelined: We didn't drink. We shared everything. We were not big spenders. We were not in a rush to leave.
However, throughout the evening, we were well-attended and our main server, Paula, really stood out. It was like being welcomed by a new friend. At the end of the evening, after lots of laughs and a delicious meal, Paula came by with the bill and told us that we were so delightful that she had given us a discount. We were both astounded and pleasantly thrilled. I don't think I've ever had that happen before. What a wonderful way to promote customer returns and satisfaction, but also, she was just so sincere and happy about it.
I live nearby and my husband and I have been to Fiore Famiglia a number of times, always enjoying the great food and friendly service. However, I felt this was well beyond expectations and really wanted to commend both Paula, and the restaurant for setting an environment that is conducive to building up a loyal and really satisfied clientele.
They stand by the words on their website: our goal is to keep our neighbourhood lively by providing great spaces to gather and great food to share.