First Hotel Planetstaden

It’s a wonderful hotel. Our room was fantastic with a great view. The spa was great and evening entertainment was great for us with pool and table tennis. Staff are very friendly and welcoming from reception to the spa. Food, both dinner and breakfast was plentiful and a great variety. Would have been nice if there was dessert available.

Rooms for guests need to be upgraded, bathroom wasn't great at all, no air conditioner, breakfast included but not a lot of options. Family part of hotel was beautiful Rooms was great and views awesome. Feel like you just need pay extra to get huge room to have comfortable bed and room

I was so incredibly impressed with the hotel's front desk staff. They were so kind and helpful. When I mentioned that we wouldn't be able to eat the free breakfast at the restaurant because we were leaving so early to catch a flight, the young woman at the front desk offered to have bagged breakfast items there for us, and they were delicious. She spoke in English for us, and her language skills were terrific. The woman was warm and friendly, and made us feel so welcome. The person who put together the breakfast, gave us a perfect amount of food, and they were equally kind according to my wife. We stayed in a family suite. The rooms were gorgeous, spacious, and clean. I wish we could have stayed there more than one night. My only complaint was parking was a nightmare, and I didn't know that certain spaces were reserved. Thankfully we asked at the front desk about parking, and were alerted about the parking space reservations. A bus parked in the lot and took up several spaces. I'd recommend having the buses park elsewhere, so they don't take up so many spaces from hotel guests. I was able to find street parking easily and close by, so it ended up not being a big issue. The hotel was ideally located, just a minute from the highway and less than 5 minutes from central Lund. We did not hear any highway noise in our room. I'd give this hotel 5 stars all day.

The room are nice, but they do not even tide up the room unless you ask to do. The people at the receptions are very friendly and supportive they are the best part of the hotel. The breakfast and all food is the big problem , it doesn't match the money the hotel ask, there is limited selection and scramble eggs are dry as they are not cooked at the moment of request. The dinner is not eatable and you need to go out to look for something. It is a pity, the hotel has quite potential to be a very good one.

Overall a terrible stay — we even left a day early. When I told the receptionist it had been a horrible experience, their response was basically, “Okay, whatever.” No apology, no concern. So we just packed up and left. The bathroom had mold. Our room was never cleaned during the days we had booked in advance. There was no parking available for our car. Inside the room, it was around 28°C with no way to cool it down — no windows, no air conditioning, nothing. We asked at reception for help, and they said they’d bring ice, but it never arrived. The food was disappointing at best. Everything was overcooked to the point of being dry and tasteless. Many dishes were constantly empty — for example, when a fresh bowl of potatoes came out, it was gone instantly because half the restaurant was waiting for them. Breakfast was chaotic. There was no bread when we arrived, and when they finally put out a single loaf for about 200 people, it was gone in minutes. Then maybe another loaf would appear 10 minutes later, and then 20 minutes after that another one… The same problem happened with fruit and pretty much every other basic item. And sadly, these are just some of the bad experiences we had during our stay.

This is not an expensive hotel, and if you compare the price to the overall experience… It’s extremely good! I have seen bad reviews of the food, but you can’t expect lobster and steak on the buffet at low cost. The food was plenty and tasty… We had a wonderful stay at Planetstaden!

Everything was Nice. Being from India, we still enjoyed the Food as there were lots of Options. Communicating with Staff was easy as everyone spoke English & we understood each other's well. Reaching Hotel was very easy as Transport System is Nice with good frequency of buses & dropping just in front of hotel.

The room was spotlessly clean, and breakfast and dinner were good. I booked a superior double room, but upon arrival, I was given a smaller one without a bathtub. I complained and was moved, but I didn't like it. Furthermore, the photos and amenities of the room and hotel include photos of the spa, but the website doesn't clarify that it's not included. I had booked that hotel only for the spa. Considering it's not included and I had to pay for it separately, it's not a competitive price compared to other hotels in the area. Also the hotel is a quite far from the center

Recommanded! Comfortable, very well designed hotel, good basic breakfast, dinner buffe included in room prices, very nice lobby, .... I'm very satisfied with this hotel. The balkony was over street and I was first woried about the noise level but I closed the window and it was super silent then.

I've spent more than a few nights in this hotel. I must say that it is a fairly good place. The beds are adequate, but the rooms can get quite cold in my opinion. The showers are a bit small. The lounge and restaurant is very nice, however. There is more than enough room to find a quite spot to read/work in one of the many lounge areas. They have the best breakfast around with plenty to choose from. I've only snacked on the dinner menu. Downtown Lund is only a 10 minute walk and there are plenty of restaurants to choose from there. They have a nice little bar to grab a drink as well. The pricing is competitive for the area. The service staff tends to be very friendly and helpful as well.

I've stayed here many times over the past couple years and really enjoy it. The single rooms are small and plain but very functional, clean, and quiet. The breakfast and dinner buffets are both very good. The central lounge area is a great place to relax and the staff has always been helpful.