Fiscardonna Luxury Suites

We paid only €150 for 1 night so I was not expecting any luxury suite. For what I paid I would say I got value for money. The location is fantastic - 50 meters from the waterside. - the 3 stars are for the location and the friendly staff. No doubt there are some “luxury suites” here but our room was a cupboard. Luggage has to go on the floor and you walk around it. I attach a photo - you decide. I’m not complaining, as I got value for money for location but I think this place should be renamed to “Luxury suites & some small cheaper rooms” - not very catchy perhaps. I share this so you can check before you go and know what you are getting. Note: Parking is at public car park, 5 minute walk but up some steps. If you need to haul heavy luggage and kids down to this place then maybe not a good option for you. The property has no lift so again, if you are not good on your feet and have a lot of luggage then again not very practical. It would mostly suit couples travelling light.

First of all , I am not the type of person who spend time to write a bad review , but I will make an exception for this place . I had booked as a present to my family the Danai room. They suggest me to book it via their page and not from booking . I used my card for the payment. When my family arrived , they told them that the room was unpaid and that they have to make the payment. ||In this point I would like to tell you that the payment was completed. They had my card number more than one month .||When I call the agency to explain the situation, I told them that they should had call me about the payment , and not to interrupt the guests . ||||When I first mention the issue, a woman told me that she will investigate it and she will call me back . She never did. I called again, I spoke with a man , he introduced himself as Michalis . He refused to give me his last name . He replied to me that he doesn’t care and I am free to complain everywhere . He hung up the phone .

Firstly, we are quite fussy, and stay in a lot of hotels. This hotel and room was top quality indeed, there is a real large bath and it's true that the Jacuzzi system doesn't work, but we have always found wherever we go, these systems are problematic, and there are stairs to go down to get to this hotel so with heavy luggage it might be more awkward for some folk, but these 2 points would not prevent us coming back to this quiet brilliantly placed town centre quality hotel. I would mention every gadget is to hand including ice making machine, quality coffee machine, music system and satellite TV, luxury touches that you don't normally get in 5 star hotels in London! Lovely comfortable large bed too! Just a really nice stay here was certainly our experience.

The rooms are amazing. We had the room with the loft which was great for the kids. The location is also great and the host very friendly. The breakfast arrangements with the ‘Greko’ restaurant need to be better, as the choices from the menu are limited. Overall, I would highly recommend this.

The accommodation does not have parking. The main carpark is about 30 steps climb and a couple of mins walk away. Parking is free, but it can be difficult to find a space. When we arrived at the accommodation, it was down an alleyway between an ice cream shop and a tavern. There was no one to greet us we arrived about 3pm, ringing the bell was pointless as we located the receptionist working in the ice cream shop. We got into our room, and we had paid extra for a jetted bath tub. This has been broken for more than 12 months, but this property is still advertising it on Expedia and booking.com at an enhanced rate. There is a deceptive notice in the room stating it broke yesterday, which is clearly just a lie. I was told by the receptionist that it clearly states the issue on the hotel website. We were not given any money back they just did not care. Breakfast is either Greek or continental, and you get this at Grecos tavern, which opens at 9 am. The breakfast was fine, with no issues. The room was big, the location was excellent staff were ok but the place is starting to look tired rather than luxurious. Would not stay in this accomodation again.

My poor husband booked this for us as a treat for my 60th birthday. We were going to Fishcardo restaurant. See the review I posted on that place. |He had thought it would be nice to stay in town and not drive back to Argastoli where we had been staying on holiday. ||Well what fiasco!! The minute we got into the room I read the reviews. i think my husband wished he'd have done that before he made the booking. ||I am not sure what is considered luxury in Kefalonia but this in England might be described as maybe a boutique hotel. The rooms are such a mishmash !! |Flashy automatic taps that come on every time you look at them. Over complicated showers that spurt out water from unexpected places. But weird cheap art on the walls and some very odd lighting, maybe tiny pink spot lights are considered luxury in Kefalonia its such a confused décor its just so odd. |The fridge wasn't working, the air conditioning was hardly working also ( its was 37 degrees) There was NO WATER in the fridge either. No teaspoons in the room. There was old water in the coffee machine although god knows how to work it because NOTHING was explained to us. Apparently we could have paid to see a movie on the viewing box but again NOTHING was explained to us. Once we were showed to our hot, airless room, the staff disappeared completely. We tried to call them, email them...NOTHING. In the end my husband went outside and lent on the bell until the young girl who showed us to our room appeared looking bewildered. |We tried to explain to her our issues, I don't think she spoke much English and looked blankly at us while we explained about the lack of …well everything actually. |In the end my husband insisted that we change rooms. The next door room was empty, unsurprisingly and the air conditioning in that room worked ! Hooray !!! |Utterly clueless staff, the rooms are definitely NOT luxury. |Be warned, you will regret it if you stay here. We paid £185.|

Our suite was on the fist floor and was immaculate. The renovated old house is in the centre of the town, and therefore perfectly positioned. However, the proximity of restaurants and bars can make it noisy late at night unless all the shutters are closed tightly - we learned that by the second night! The owners were very helpful, and I would return there again.

😊: Locatie. 😢: Outdated - not fully clean - noise from cafe nearby.