Fitzroy Island Resort

Positives - FISH (Fitzroy Island Sports Hub) offered excellent experiences Some of the staff (not all) were very friendly and helpful The Zephyr restaurant had excellent food and service. The Foxy Bar food was good (although not much variety after 7 days). The breakfast food was also good. Negatives - General maintenance is not up to scratch, both in the rooms and across the resort. The common areas remained messy and unclean with many places in disrepair. The walkways had loose decking, the pool bar was left with dirty glasses for 2 or 3 days, and the area surrounding was left dirty (only one morning did it look like someone had cleaned the floors). Our room was only serviced once in 7 days. The bathroom had cracked tiles, water pressure was very low, doors and drawers were misaligned, towels were dirt stained and the air con was faulty. Customer service was not great. After arriving at 1230ish, we were unable to check in until 330pm- the reception staff didn't really show any concern and seemed irritated when we asked for pool towels so we could swim. It was evident some of the staff were just trying to get through the day and not too concerned about the guests. One night at Foxy Bar we went to order cocktails at 8pm but were told they had finished making cocktails. The FISH staff were probably the best but very understaffed so were a bit short and rushed when dealing with guests. Overall these things in isolation might be minor but adding them all up resulted in a not-so-great experience as a guest and not what you'd expect from a 4-star resort. All this aside, the island itself is definitely worth a visit.

Great location and amazing views. We stayed here as part of our visit to Australia. We took a ferry to get to the resort. It definetly has amazing views. They have activities like snorkeling, turtle talks and a couple of others but not a whole lot. They do not have any teen activities like pool tables or ping pong tables. The pool is a decent size. The pool bar stops serving drinks at 4:00pm or 4:30 pm … like what ????? Because folks literally get to the pool at like 3 or 4pm after being at the beach … so that was a bummer. They have beautiful beach spots .. do try the nudey beach it’s an amazing view .. has nothing to do with nudes .. quite safe for kids and families. The resort also has two a great hike to the summit and light house and also to the secret garden. The rooms are big and comfortable. Most of the suites have stoves, ovens, fridges and cutlery. But the rooms have not been taken care of broken titles, wear and tear on the cabinets.. broken decor. It would have been a better experince without these issues. Also they have only 2 restaurants on the premises and both of them are not great. Zephyr is fancy dining and expensive. Foxy is causal but food is not that great. Overall I would still come again but I would plan differently. Possibly done more off the island an activities and possible got my own food options. Also we have stayed at many resorts I would rate the service and hospitality of this resort possibly the lowest. The staff are just not happy and joyful and don’t really make you feel happy to be there. They are flat toned and very much yes/no/ok kind of personalities We had mentioned we were celebrating our anniversary but there was no wishes or special anything as a service!

Stayed for 3 nights as part of a tropical north holiday. Easy ferry trip from Cairns Marina. A lovely stay in nature that I'd happily do again. great walking and beach exploring - lots of photo opportunities. If walking to the summit, take water, wear a hat and sunscreen and if you find a stick, pick it up, just in case you see a snake part way through and it scares you the rest of the walk - haha small outdoor pool nice but it isn't heated so be mindful if visiting in winter. I found alcohol and food a bit expensive for what it is-though I know logistics of goods delivery to the island are a consideration. Wifi wasn't the best so bring a book, a pack of cards and hit pause on life! If you have an opportunity to do the turtle tour while you're there-don't miss it as you get close to the turtles they're breeding. A lovely relaxing island stay that feels further away than it is! Nice for couples, families and singles wanting to relax in nature. Tips-bring snacks and alcohol and a nice beach chair to enjoy down at the beach.

Whilst the location and value was great, the bathroom of our room had clearly not been cleaned as there were a variety of obvious stains in the toilet as well as a shower with other guests’ hair stuck to the walls. It is unfortunate that the bathroom (arguably the most important room to be properly cleaned) had been ignored since the previous guests had left. The rest of our trip was enjoyable, however the poor attempt at cleaning the room brought down the stay.

Huge shoutout to the staff at the resort and ferry for helping me after I was stung my an irukandji jellyfish on Christmas day. It was a scary and excruciating experience, but the knowledge and professionalism shown by the staff helped me to get through it. The island was also a great place and we got to see so many fish when swimming at the beach. Food at the bar/restaurant were also tasty and worth the money. Definitely would recommend people to visit and enjoy the island, but would advise to accept the stinger suit when hiring their snorkelling equipment. Again, thanks to the staff for their help!!!

This is a fantastic place to stay for a tropical getaway. The staff are attentive and knowledgeable about all areas of the resort. The food at both dining outlets is excellent. The public areas and our room were above standard in cleanliness—staying in a beachfront cabin is a must, as it offers a beautiful room with stunning views. The boat transfers were easy, and the scenery was amazing. We enjoyed our second private dinner, and the food was delicious. Olivia provided outstanding service; her knowledge and personality make her perfect for a customer service role. ||||Do not come to Cairns without a stay at Fitzroy Island Resort (Eco Accredited), well worth the money for staying around a 7th wonder of the world!

This was our first holiday to an island resort. We really enjoyed the walks and bushy surroundings and the view from the lighthouse and summit was worth it. Staff were pleasant. The buildings themselves at the resort have a bit of a run-down feeling though. Room was ok however bed was terrible, could feel the springs poking through the mattress. Food at Foxys Cafe was average and overpriced considering the quality. following 1 and a half days of noisy construction works we couldn't wait to leave and ended up departing on an earlier ferry than originally planned.

Whilst the island itself is very pretty and not too far from Cairns by ferry, it’s very run down. The resort is dated and shabby and provides little in the way of modernity and luxury. The decor is very dated and shabby. The upholstery on the seating areas is positively filthy and the toilets smell strongly of urine. We only we only stayed one day but I’d be extremely disappointed if I had been staying here longer. By contrast, I stayed on Green island resort many years ago and it was superb. The resort here in Fitzroy was barely even clean.

Came to Cairns and wanted to stay on Fitzroy island overnight after watching the Youtube videos. Overall, the island was not bad, but it was definitely not as luxurious as we had expected. Pros: It's secluded if you are looking for a place to yourself. There are fun activities to do on the island (paddleboating, snorkeling, hiking, turtles). However, if you want the full experience, I would recommend that you take a cruise ship to the outer reef to see more corals and fish. The reef on the island is not a vibrant and the water is pretty shallow. You will have to wear a stinger suit to keep yourself safe from jellyfish stings so if you came here to swim, you would have to swim with a suit on, rather than with just a bikini). A lot of the beaches are filled with dried coral which makes it difficult to walk around. Nudey beach is filled with sand so that was more pleasant. Cons: 1.Snorkeling experience could have been better. 2. Resort rooms are inexpensive if you get one facing the forest. However, they're not very luxurious and are missing basic amenities like hair dryer and the door broke when we walked into our room. The rooms run for about $100 USD on the low range so you get what you pay for. The hotel concierge also don't help you with your bags so you'll have to carry them to your room yourself. 3. Limited food options. There are only two restaurants on the island. One is a bar and grill and the other is a full restaurant but they only open at certain hours. Tips: 1.I would recommend that you buy water, snacks and basic deli foods at Woolworth's before coming here. You will probably end up buying the same things at the convenience store once you get here anyways, but prices will be much higher. 2. Get to the island using Sun lover's cruise ship instead. The island does offer a Fitzroy ferry but it's not a catamaran (meaning that your trip to the island will be pretty bumpy) It's a 45 minute ride and my friend got pretty seasick during the trip. Sun lover's transportation is a cruise ship so it is a lot more stable and comfortable. It's also priced a bit cheaper as well which is a plus. 3. A day trip to Fitzroy is pretty hectic. I would recommend staying over night so you're not so exhausted from the trip and can have adequate time to do the activities you want to do. The hotel is also not expensive so you would probably end up paying the same rate in Cairns anyways (unless you chose the hostel option)

This is definitely a hidden gem. The island is beautiful with isolated views of green jungles in the distance. To get to the resort, you will need a ferry so it isn't easily accessible. But the views are worth it. And there is much to do - snorkeling, diving, and other water sports. You will get a discount at the swim shop if you stay at the island, btw. The island has many paths and the one to the lighthouse is difficult but with stellar views. I repeat - stellar views. I'm in decent shape any it took me 2 hours and 10,000 steps according to my Fitbit. I met an older couple while hiking and they too were able to finish it - though with many breaks. The beach is a coral beach so bring some water shoes. The coral hurts. And I ran in without even thinking - we totally don't have coral where I'm from. But you can see live coral in the region which I heard is stunning. Oh and yes the waters are calm. I have Vodafone and cannot get any service in my room and poor service in the pub. I have to make calls from the lobby. Not the resorts fault but it is good to know. And just invade the resort reads this: the Internet is 200mb for $5 a night. I would question the security because I found a work around to get some time for free. But yah, they might want to check out their online security. And I just got a phishing text ... After being on for 30 minutes.

Gorgeous little island off the coast of Far North Queensland.... It's just beautiful - gorgeous coral beaches, mountains, rainforest.. you get the drift! I loved my short stay on the island - it was quiet and peaceful and there is plenty of relaxing things to do... You can go snorkelling - but wear protective gear, so many people get stung out in the water's, it's not worth the pain..... Hike up to the lighthouse, go to nudey beach, laze on the coral beach etc. Loved foxy's bar - great little casual, deserted island type bar surrounded by rainforest and water.. The restaurant needs a little work - service was slow, food wasn't amazing but the view is outstanding. Rooms were great - clean, interesting decor, very well maintained, air-conditioned, great views of the lower grass areas and ocean.... Pool area was great, there's a pool bar, but it was closed when we were there... around 4pm in the afternoon, not sure why though. Breakfast was average.. i only had the continental so not sure about the hot food. Would def love to visit there again sometime soon!

The island is absolutely beautiful. Nudey beach is gorgeous and the lighthouse walk is definitely worth it ! We stayed 4 nights at the resort and were a bit disappointed of the resort ... the reception and the pool look nice, but a lot of thing miss in the rooms. First of all our bathroom door handle was missing. We asked the reception to fix it but they never came. The kitchen did not have any towels and there were no tissues in the room. These are little things that should not be forgotten by a resort that wants to be "high end" ! The staff wasn't very friendly, at Foxy's bar they forgot our order and we had to wait 1:30 hours for our meals ! When you arrive at the breakfast menu they want you to pay before eating ... not very classy ! When you have a room at the resort they should automatically put the bill on the room number ... We had a nice stay but I would not say that the resort is worth the price !!

great dive shop with super dive master, Ned! beautiful tropical island at the great barrier reef.

Spent a day on the island, taking the 8am ferry over... It is very beautiful, gorgeous coral beach, great hike up to the lighthouse and a must. It is not much of a light house but it does its job to be a end point with beautiful views of the Great Barrier Reef. Sea Kayak, paddle skis, nudey beach, secret garden trail (beware of creatures, you cant see them but you can hear them) don't think I could stay a night on the island, at the resort i would get too shell tight being stuck on the island without being able to move. but defiantly a great place to go for the day!!

Nice rooms, and absolutely beautiful surroundings. food was good, drinks were good. However they are the only provider on the island and charge outrageous fees for drinks and meals. lots to explore. Many were swimming in bathing suits, but its definitely at your own risk due to stingers. If snorkeling, try to go towards either end of the main beach. Its fairly shallow, and you would be advised to wear at least a lycra suit if not a 3mm wetsuit for protection from stingers and coral. Saw lots of fish, sea turtles, and a shark. Snorkeling here is excellent, though time it within 2.5hr either side of high tide. Really worth the visit.