Five Guys

Food and service were good. It's bit pricey but so is everything these day's especially if you want quality ingredients. We ordered 1 Bacon cheeseburger 1 cheeseburger 1 reg Cajun fries and 2 shakes for $53.00.

Staff and food are excellent. Parking lot can be tight during peak times due to proximity to Cal Poly, but if you need a solid burger this is a good call.

I've had nothing but phenomenal experiences here. The staff is awesome and the food is delicious. It is amazing like their Arroyo Grande location

I mean what can I say? It's five guys. That in and of itself is a compliment. The burgers are tasty and greasy and the fries are obscenely large no matter how small and order you get. Can't really beat that. As far as five guys go, this one is one of the better ones as well. Quick with your order and the workers are pretty funny.

The food was decent, but pretty expensive. I got a burger and small fry and drink, and it cost me $25. But the staff were friendly and the restaurant was pretty empty when I went at dinner time.

Awesome place Yummy burgers that is so yummy and big Fantastic fries hand cut Milkshakes off the chart They give you peanuts if you while you wait for your food. Great customer service love it I highly recommend this place. They stay up on top making aure you are good and no problems too.

Food was good, yet to ever have a bad meal service was meh, and was in her own world and complaining about life and time change. Not the most professional IMHO. ALL in all wasn't the best but def better than In &Out any day.

Cheeseburger was very tasty and ingredients fresh. I had the cherry shake and it also was good. I would comment that the prices were more expensive than a "fast food" burger should be in my opinion.

service is a 10/10. I've actually never met such nice people in my life than the employees at this location of five guys. It is my first time here and I am very happy and surprised with how kind everyone is! best experience simply because of that.

Milkshake was the best thing I ordered and even that was disappointing. Fries were alright but the burger was incredibly bland and too salty. Nice and spacious dining area at least and they played good music. California rent was cheaper than this meal.

Haven't been to a five guys in well over a decade, recently moved back to slo and had to stop by. Food was as tasty as I remember and the service staff was super friendly and had some great suggestions for my order. Samuel G was the guy who helped and opened my palate to some bomb Cajun fries with light Cajun season and I'm super happy I took his suggestion. Tons of seating room inside and out and the whole ambiance was wonderful from start to delicious finish. I also really liked that their ketchup was a push dispenser and their containers came with little lids to take to-go! Very helpful for an Oder to-go.

In my top 5 fast food chains. Service there was great and not difficult at all. Very clean and organized.

$15 for a regular fry and a shake! I was amazed by the cost so I am done there. The service was very good but didn't match the price.

5 guys 5 stars. I like this place. I like all the 5 guys, and this is right up to quality consistency. Anytime you need a Burger. This is a great stop and you're better to choose all the toppings with no extra charges. He just gotta love it 5 guys. I'll be back again and again and again.

Thought I would leave an updated review because they have upgraded their entire staff and customer service. I will be returning! Food is always fresh and the hamburgers are delicious ! Trust me when I say a "little cheeseburger" isn't so little lol

I have had these burgers before, and so I knew that the burger itself would be delicious, but it's everything else that is the problem. Masks required but the workers say nothing when people come in without them. The food was made and at on the counter while te guy made the milkshake, bag getting more greasy and food cold by the second. And then the price. For two burgers, a fry, a veggie sandwich, and a shake, 40 dollars. That is steep. The shake was a problem too, made with so much flavoring syrup that it was almost inedibly saccharine.

A great burger and world's best fries. I work in a business in the same parking lot. I ordered with the app intending to pick it up. I got busy and couldn't leave. I called and they brought it over. That's great customer service!

Stopped here as we were heading down to southern Cal for the weekend. The location as plenty of outside seating. As we entered, they have signs all over to inform their customers where to stand to and space themselves apart. The person who took our order was friendly and very cheerful. I ordered a little bacon burger with mushroom, onions, and jalapenos. I shared fries with my hon. It took several minutes for the food to come, as it was a 2 man crew the back. One taking the order and the other on filling the orders. I was glad I ordered the little burger, as the size was very filling for me. The bacon was crispy and I enjoyed the jalapenos stuffed on top the patty. It was a good burger. I thought the fries were season well with salt. Each fry had enough salt on it. Thought it did not stay crispy that long, as long as the salt was there, it tasted good. This was a good intro to 5 guys, and I cannot wait to try it again.

Man, I love 5-Guys burgers, and this locale is delivering as good as they do in DC & VA. The burgers have a wonderful, lick-your-fingers flavor, and the fries are excellent and plentiful. I'm also a fan of the staff. Always friendly and you get a greeting on entry & exit--look for The Dreadlock Guy behind the counter--he's the best (side note: lull in customers, and the Dreadlock Guy is keeping it light with his crew, while he cleans the cash register -- respect). 5-Guys makes a great burger and fries! Cheers! RS

EXPENSIVE. That is the word that comes to mind when I think of Five Guys. If you would like to order a burger and fries, expect to spend $15+. The food itself is pretty tasty, but I just cannot believe the price tag. In a town with a handful of more affordable eateries, there are so many other options. I would rather drive to Atascadero or Arroyo Grande for In-N-Out. The burger there is much more affordable and quite honestly much better. The one redeeming factor of Five Guys is their milkshakes. There are a ton of options and you can customize it exactly how you would like it. This is the main reason to visit Five Guys in my opinion

The guy working at the counter with gauges was extremely helpful and cool. great service .

This place is a chain, and I do prefer to support local businesses, but this was the only burger place open when I was looking for one during the Shelter in place for covid19. Compare this place to any other burger place in SLO, like Brooks Burgers, Sylvesters burgers, and Flavor Factory, and you get pretty similar results. The thing I thought that was pretty cool was that you can pretty much add the kitchen sink, free of charge. Grilled jalapenos, grilled mushroom, and grilled peppers are some of the extras I chose. Not so terrible. I do agree with some of the other reviews saying seasoning is lacking though. Not sure if that's just lack of salt...

Awesome place Yummy burgers that is so yummy and big Fantastic fries hand cut Milkshakes off the chart They give you peanuts if you while you wait for your food. Great customer service love it I highly recommend this place. They stay up on top making aure you are good and no problems too.

Umm totally bland, no seasoning. Fries were ok... I guess. Nothing very good here. Totally empty at like 915. Kinda lame.

This place definitely has some growing pains in San Luis Obispo. First of all, this chain is amazing. One of their first restaurants opened in my home town years and years ago. Your burger is made fresh upon order with a standard of 2 patties and the peanut oil they use to cook the fries is always fresh. Now, for this particular shop in slo. People dont understand that you're allowed to throw the peanut shells on the floor. They also dont take into account that your burger has to be made FRESH upon order, they dont expect to wait. Honestly the service here is pretty standard and really not that bad, they just expect more in this town for some reason. Ingredients and flavor wise this place is high on my list. It always tastes good and I always know what I'm getting. The pricing here is... well it really is what makes this place 3 stars and not 5. I have never been to such an expensive five guys location, and this being on the college side of town that totally hurts their reviews. It's close to $15 for a burger and fries which is pretty ridiculous. For that price, go somewhere else.

Stopped by here around 9:45 as I commonly do on Friday nights when i pass through this side of town. Yes i am aware they close at 10 which is why I only come in for quick milk shake only this time I was told the machine was "broken" the problem is I know this is not true. Looking over at it I could see that the station was broken down not to be repaired more like to be cleaned and sterilized as you would normally do at the end of a shift. Normally I wouldn't care to even comment on it but after getting in my car I watched two other cars pull up separately both who walked inside exchanged a few words the walk right back out same as I did. I also watched the employees all look at one another and Laugh about their interaction each time as well. It would've been perfectly understandable if they had said oh we closed it early and apologize. But the fact they lied about and then laughed behind customers backs was just childish. Also side note i didn't recognize any of the employees not sure if they recently had an influx of new employees because in the past the employees were nice and friendly this time I got the vibe that they were annoyed i walked in 15 min before closing which I get but also like you're getting paid ‍

A little more pricey than I expected a fast food place to be but LOVED my chocolate peanut butter milkshake. Burger was totally ok! Great fries, atmosphere, and employees too!

I don't think I've been to a five guys before, it sounds kind of intimidating ya know... but our movie in Morro Bay just finished and the sidewalks downtown were all rolled up. Saturday night at 9 O'clock and there are limited choices for dinner, even in SLO. Our appetite was somewhat comprised by movie popcorn, burgers sounded good. The menu was simple but choosing the burger condiments proved more challenging. I kept it simple bacon cheese burger with grilled onions, tomatoes, and bbq sauce. We split an order of their fresh cut french fries. I thought their fries are way better than the other red and white burger place. Nevertheless, not a sliver of the fries remained. Then there were the roasted peanuts, really? in a burger place? I'm not sure what the correlation is here but it seemed out of place to me. They were good peanuts and it was fun eating them while we waited for our food order to be called...Oh wait I get it now...DUH. food guy-martin

Don't get me wrong. I really like the food. No complaints there. However, it's a little uncomfortable when a customer at the register pulls out a switch blade and nobody says anything about it. Apparently he was just joking around with a friend, but does it matter? The cashier saw this guy pull out a KNIFE and didn't say a thing. Idk, maybe I'm the crazy one? I'm gonna be hesitant to go back to a restaurant that seems to be ok with weapons being pulled out.

While the burgers are really good and they are fresh, don't order take out or delivery from them if fries are part of the order. The fries are so greasy that the bag and napkins will be soaked by the time you get them home or delivered. I specifically asked for napkins and they put a lot of them in the bag but, everyone of them was soaked and useless. They really need to come up with a different bagging arraignment for the fries with take out and delivery orders, maybe wrapped in foil (like the burgers) and put in a separate bag. We do pay a premium for their food so you'd think we'd get premium packaging. With all that said I know a lot of people complain about the price of the food. They don't realize that the quality and freshness is way better than other less expensive burger places. Plus every burger has two patties.

I'm all for a good hamburger place and like every other 5 guys burger place I have been to this place makes the grade. The food was served quickly and professionally prepared. The location was clean and quiet, while the staff was also friendly and helpful. It was a slow night, but as a hungry traveler, I was happy to find this spot and sit down for a few minutes to enjoy a juicy hamburger and crisp salty fries. As a reminder, they are littered with peanuts so if you have a peanut allergy, stay away from any 5 Guys. Myself, I love peanuts! I'll be back to this location as I visit San Luis Obispo often.

This is definitely one of the best burgers in SLO. I have come here many times and I have nothing but positive things to say. You always get a fresh, delicious burger made by a very friendly and helpful staff. Depending on when you go, you may run into a large crowd or a very small one. Being so close to Cal Poly, it can get busy! Going during the summer time or when the college is out for holidays is usually a sure bet. I personally don't let that affect my going. The food is always worth it. The burgers are always freshly made to order and the fries are absolutely delicious! I also always like that they have the Coca Cola Feestyle machine. That way you can make up practically and concoction of soda you can think of. They make delicious milkshakes that my wife always enjoys too. Getting the free peanuts to eat while you wait for your food is always a nice treat to hold you over too. Again if you want a good, tasty burger then stop in. You definitely will enjoy it. Yes, it is a bit pricey but it is definitely worth it. Simply a great eat!

The place was empty when I walked in at lunchtime. Score! Or...beware. One or the other. Only one way to find out. My buddy told me that you can ask for grilled jalapenos on the burger, which sounded awesome. So yea, I did. Along with some ketchup, lettuce, onions, tomatoes, etc. Oh! Don't forget to order the seasoned fries he said. Right! I ordered my custom burger, got some fries, a drink, and some peanuts! One of the two drink machines was down, but the other worked. No Diet Coke. So I went for Diet Dr. Pepper. A solid second choice. I munched on some peanuts in the still very empty, but very clean restaurant. After a while, my custom made to order burger and fries were done. Yes! Rip open the bag...daaaang, that's a lot of fries for a small. Sweet! Dig into the burger, its moist, juicy, soft bun, easy to hold, good flavor. I am digging this. Halfway through, oh wait...'hey, does yours have grilled jalapenos?' 'no', 'huh....mine either'. Checked out receipts, both had it listed on there, but both missed them. Dang, I was super excited to try that. Oh well. Man, these fries are decent, but not-ohhhh, wait. I totally forgot to ask for the cajun fries! Totally my fault. Dang. I wish they would ask you if you want seasoned fries so you can't forget! Curses! Ha. Next time. Super good burger, though.

Came here multiple times and it's a very disappointing burger for the amount of money I paid. It's a lot more bland than you'd think and I'd rather drive all the way to Arroyo Grande to get some in out and it'd be way cheaper and 10x better. I can tell they probably make a lot of money because of all the white people with money out here, or all these college kids that'll eat up an overhyped food like no tomorrow. The way they package it is annoying too! They just throw the bland ass fries all over the burger so you have to go through a greasy mess just to grab it and you're already all messy. That's not enjoyable

The cheeseburger I had was tasty and my kids each finished their entire hot dog which is extremely rare. The restaurant was very clean. The reason for the full 5 stars is due to the excellent customer service on top of the good food. We had only been to a 5 Guys once before so we were still unfamiliar with the menu. Jordan took the time to explain the whole menu and ordering process. Later when I went to get ketchup he noticed immediately that the dispenser was out and quickly got me some. He was so friendly and helpful that it definitely made eating here enjoyable. We will definitely be back to eat there again!

I've liked this place for a while, the burgers are really good (although sometimes can fall apart a bit... That's a good sign of actual beef in there). I posted this review though bc I got exceptional service in a 5 minute interaction with Jeremy so I wanted to give him a shout-out... I kept messing my own order up and forgetting things I wanted and he was really nice about it and laughed it off with me. Customer service can be a draining job, people underestimate how trying it can be to be all friendly when it's been a long day etc etc. Whoever manages this place give this guy a raise

Ryan was amazing, people called out and he was handling the whole place himself. Just wanted to shout him out as it's hard to work fast food and he's a champ. Making 5 guys rock when it matters the most. Thanks Ryan and Team!

Mmmmmmm food poisoning... I had a wonderful night at the cal poly rodeo and after this amazing experience I wanted a burger. Made it to five guys and munched down on the burger at 9pm upon the stroke of 2am I was awakened with gurgles and nausea and burger bits in the porcelain. My girlfriend was the lucky one coming out unscathed, I would like y'all to realize that you're taking the chance of 6 hours of nausea and throwing up by eating here, I would've rather eaten a block of cheese and a gallon of milk (I'm lactose intolerant). So please, use caution, and remember In N Out is A LOT cheaper and A LOT tastier.

Waaaayyyy too expensive for an average burger with add-ons & limp, less than average fries. The peanuts were a plus, but they sure didn't cover the bill. But I will admit, the burger was better than I make at home. Now you know why I dine out.

Great experience, delicious burgers, and friendly staff. What more can you ask for. And the double stuff milk shake was insane. A must try!!!

I waited about an hour for a doordash order. Ridiculous. Service was so slow they didn't seem to care or take anything seriously i'm very upset with this wait and lack of consideration

full disclosure: I'm mad that 5 Guys appeared in SLO before In & Out Even so their burgers are expensive & underseasoned. The fries are ok, but also expensive. Overall, it's fast food dining at roughly 2x the price point you'd expect? It made me miss Foster's Freeze, if that gives you an idea of what's happening here. the did have really good buns.

First time trying this brand. I like what they did with the space. Walked in around noon and not many people were in there. Was welcomed by friendly and pleasant cashier. I mentioned it was my first time and she articulated the process and the menu. So, I ordered the (2 patty) burger with everything, fries and a drink. They don't have combos. Kindof a long wait even though not many people were in there. A good ten minutes; in the interim, I helped myself to the peanuts they have. Plenty of open tables and seating. Some were clean some were not. I never once saw staff wiping tables down or sweeping or restocking or tidying up. Got my order and it was in a brown to-go bag even tho I was eating there. Don't know if that was a mistake or s.o.p. the burger was wrapped tightly in foil paper. This flattened the buns and turned them mushy and soggy, unpleasant. They are low quality buns and then they squish them with the wrap. Burger was not good or anything special. Portion was fine, temp was fine, looks were ok. But just no flavor. The meat had no seasoning. If anything, the meats were oily. The fries reminded me of coffee bean roast levels; they were dark. Salt was adequate quality and amount. But the dark roasting (frying) of the fries gave them a bitter acrid flavor tinge. Hot oily potato mush. The cut and size and quantity were fine. They have one of those coke machines with a 1000 or whatever combos. Good. To the side, they have a stand alone iced tea dispenser tap with 4 kinds of teas. I chose raspberry and it was so plain and watery. Plenty of trash disposal receptacles but no recycling bins. Bathroom was very clean and well stocked with automated faucet and towel dispenser. I don't know what they hype is about this place. Unimpressive. I won't be returning. No animosity or anything like that, just nothing remarkable or special here. Plenty of other places in town that do better tasting burgers.

The employees are always friendly and quick. The burgers are always great. I don't see how anyone couldn't like this place. YOU GET TO BUILD YOUR OWN BURGER? What's not to love? Also! Peanuts! FREE PEANUTS! It reminds me of going to a family BBQ. I love it.

Yummmmm yummmmm I love that you can add mushrooms and the meat melts in your mouth. The fried are Yummmmy and healthy because they use peanut oil. The service is smooth and you get your yummy food nice and hot. Also while you are waiting for your food you can serve yourself some peanuts and eat while you wait. I love that you can customize your burger with many yummy toppings and it is made to order also the shakes are yummmy too!! Enjoy

This is a relatively new fast food-ish place in San Luis Obispo. I guess there are many of them scattered around the state. I went in on a Tuesday to get a burger with everything (except cheese) and fries. They have that! You walk up to the counter to order and they call your number after about ten minutes. In the meantime, you can eat peanuts which they have in a barrel nearby, with a scoop and a small paper tray. I thought that was a nice touch. The burger came 'to go' and I got it and it went. One thing to be aware of is that the 'regular' burger is two patties and is a lot of food. Now I realize that, a "little' burger is probably what I should order. It is listed that way on the menu but at first I thought it was a kids menu or something. The burger that I took home as very tasty and I ate it all up (was hungry!). The fries were better than average too. For my taste and money this is waaaaay better than In and Out (which I do not understand the appeal of. At All).

Pretty unimpressive. Prices are out outrageous, and they forgot the bacon on my burger. Burger was a sloppy, drooling mess with a random shaped patty..nothing special about it other than the mess it created. Fries looked alright on top..bottom looked like they'd been sitting in a cup for an hour prior..soggy and limp. Not my cup of tea..but had to try it with all the hype.

I had the little cheeseburger and small french fries. My burger took 10-15 mins to come out even though they looked fully staffed and there was only 2 or 3 people ahead of us. This was not a long wait for food in general, but for a fast food place on a slow day...that's a long time. I noticed one of the people had been waiting since before I ordered and he went to the counter to complain about the time. Once I started eating, it immediately reminded me of what hospital food tastes like. Pretty bland, poor cook on the beef patty, uneven cuts on the veggies, very low quality bread. So, I'm at a loss for why this burger costs so much money ("Little Cheeseburger" - $6.39, "Cheeseburger" - $8.39). The French fries were okay. Nothing special, but they were also very costly (small for $3.49). I will not be recommending or going back.

The Good: Free Peanuts Friendly Service Bigger Selection of Add Ons to Burgers The So-So: Burgers Fries The Bad: High Prices Conclusion: Never will replace In-N-Out or The Habit

I was so excited to try five guys... after waiting 20 minutes for a burger, no fries, just a burger in a next to empty restaurant, i got a soggy flavorless lump with nothing that i asked for on it. Maybe they call it five guys cuz when you ask for lettuce they give you five soggy strands. Incredibly disappointed. The guy at the register was pretty nice tho

~$4.50 for a veggie sandwich with cheese (e.g. burger toppings and a cheese on a bun) ~$2.50 for a small soda ~$8.00 (including tax) total for a fast-food veggie sandwich and drink ~15 minutes from ordering to get my food, which was already luke-warm at best by the time they gave it to me Free peanuts are a definite plus, though, and *almost* make up for the fact that you can't get a basic chheeseburger, fries, and a drink for under $10.

Thank you fives guys at foothill. The food was delicious and the service was great. The people working were very friendly and welcoming. Great place!

First time customers, on a Monday night at the Five Guys on Foothill Blvd. My wife & I were the only customers in the store. Wife ordered a cheeseburger with onions, I got a double cheeseburger with tomato, jalapeno and onion. The bill was over $20 for two of the absolutely worst burgers I've ever eaten. You only get one chance to make a 1st impression, and this Five Guys store failed miserably. Back to Burger King and In-and Out.

This place is amazing this is my favorite restaurant. It is nice in there you can see them make the food.the food it amazing. I love this place so much I recommend the bacon cheeseburger with a Oreo milkshake and regular fries. They give great portions as there large fries is nearly a whole bag this place is amazing for lunch. The only thing I would change is there price Another great thing is that the workers are super nice and respectful and safe of COVID as they have hand sanitizer and free peanuts I love this place would highly recommended

Heard Five Guys SLO was finally open, so stopped in on Sunday afternoon after a long hike in the Irish Hills to try them out. I got a bacon BBQ cheeseburger, lettuce wrapped, with fries and a drink for $15. It seemed like they were running a pretty efficient ship that day, with one person assigned to each task on the line. Even so, the place was packed, so it took nearly 30min to get my order. The burger was super fresh and the bacon was crispy, but the fries were just mediocre at best. My main issue with Five Guys is that you can get the same or better food for nearly half the price at The Habit or In N Out. Of course Habit has no parking, and the nearest In N Out is a 15-20min drive North or South...so, pros and cons. All in all, I don't expect this will be a regular fast food pick for me.

This location makes me love five guys and want it all the time ;) 10/10 would eat here again! Very efficient, polite, and helpful staff!

I've been to a lot of different five guys and this by far was a disappointing experience. While waiting for my food at the counter a whole bottle of oil fell onto the floor (it was stacked on top of other oil boxes) and it splattered all over my pants and my sweater and none of the employees did anything to assist me. Multiple customers were shocked at the fact that not one employee came over to assist me. A female employee just came and put towels down on the oil and did not assist me what so ever. The lack of help was very disappointing and now I have clothes and brand new shoes that are more then likely ruined!