Mike A.
Yelp
I am a 61-year-old male who had recent cancer treatment which I believe affected my skin with bumps. I never had my skin scrubbed professionally and wanted to get rid of the bumps, which I was told were dried skin.
I was a bit apprehensive about going because I have never had this done before.
When I arrived, I filled out some forms and was taken to a bathroom to change. The bathroom was clean and nice, as I was told there were no changing rooms for males. After I changed, I was seated in a nice lounge chair in an adjacent room to wait for my therapist. The room had bright overhead lights and no music, there were several magazines on a table, but that was it, not very accommodating.
My therapist Emily came in to get me after a few moments, she gave a good massage/body scrub and was very pleasant and professional.
At the end of the treatment, she was massaging my head and neck area. I heard a hair dryer a few feet outside the door. Apparently, the ladies locker room was just outside the area where I was getting my work done. The dyer blared for a good 5 minutes, disturbing my massage and irritating me.
After my massage was finished, I dressed and sat outside for a few minutes to recover from the massage. It was a nice area, the water feature was not on, and there was no music or anything to read.
After a few minutes, I went back inside the bathroom and dressed, then I stopped at the counter to pay. When I got to the counter, one of the saleswomen had two jars of products set out on the counter for me. She tried to sell me the products and whipped out a scrubbing glove for me to buy. I felt like I was being pressured to purchase products before they knew what I wanted. I don't like this type of sales tactic, especially before I knew to cost of the massage. The same woman who tried to upsell me the product also told me how much the bill was and asked if I wanted to tip 20%. ( I usually tip well for good service and was going to leave a tip anyway, but it seemed like all she wanted was money and I was not important.)
The bill was pretty high for the services that I had received. I understand these types of places are not targeting the male population. However, my money is green and I should have been treated like any other customer. I felt uneasy about being in the spa as if some of the staff were not comfortable having a male in the establishment.
The staff was pleasant enough except for the hard sell and noise it was not a completely bad experience, but I won't be going back, unless they get a proper male dressing room. It was not worth the money for the experience.
